Eldorado Reno, A Caesars Destination





7.5Good
(1,848 Ratings)
"View and everything"
Verified guestDon't miss out! Price and availability may change
4-Star Resort
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in Downtown Reno, Eldorado Resort Casino features 9 unique, award-winning restaurants, a centerpiece fountain, free airport shuttles and an 81,000 square foot casino.
Business facilities
Airport transportation available
Free airport transportation
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
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$$$$
7.5Good
(1,848 Ratings)
"View and everything"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
They charged my card double what they said and are impossible to reach to correct it.
5.0 / 10.0
The location
No hot water
3.0 / 10.0
I like that the hotel is connected to circus circus. My kids and I have stayed at all three properties and we would have to rate the Eldorado the worst out of the 3.
We checked into our room and proceeded to get something to eat. After dinner we went to the Midway to play games. My daughter went to take a shower and there was no hot water. At that time I was late. So the only option we were given was to pack up all of our stuff and go down stairs to the front desk and change for another room.in the middle of the night. Super inconvenient! I feel that they should have known that there was no hot water in that room. It didn't seem to surprise the front desk staff when we told them. I felt that it could have been handled better than it was. My family and I have decided to try the Grand Sierra resort next time.
10.0 / 10.0
View and everything
8.0 / 10.0
I enjoy the provided wireless charging.
Would like a shower cap with the stay.
10.0 / 10.0
The cleanings and the various outlets
10.0 / 10.0
We had a good view.
The walk all the way to my car.
10.0 / 10.0
The bed was very comfortable. The room and bathroom were very clean!
9.0 / 10.0
Everything
On the 18th floor drainage in tub, heating didn’t seem to go above 70
6.0 / 10.0
Nice having food & entertainment so close
Very outdated, bathroom was very small, shower knob only allowed part of the water to get to the shower head.
Not worth the price in my opinion.
1.0 / 10.0
The bed was comfortable. The best part of the organization was the Valet service. Good price and courteous staff.
1-The room was too small 2-No place to sit that was comfortable 3-TV did not carry the Thursday NFL game 4-The entire floor had an overwhelming smell from the Japanese Grill which was not pleasant 5-Left money for housekeeping to receive additional towels that we did not receive. Two wash cloths and hand towels are not efficient. 6-Asked for different pillows, not available 7-Asked to use any rewards points which are not available until you leave 8-$15 fee to obtain room service is ludicrous 9-Lady in charge at the reward desk (blonde) was rude 10-Poor work out room and no indoor pool
5.0 / 10.0
Location
Bed not comfortable, need upgrades , very dim hallways
1.0 / 10.0
Old, dated and the elevators are very very slow; I tried to walk down but was trapped because the doors were locked.
The front desk person took a very long time to check me in; she needs more training.
8.0 / 10.0
The room, bed and pillows
Parking. Even valet was a mess.
1.0 / 10.0
Everything was close to the hotel
Everything in the room was broke. Falling apart or didn’t work
8.0 / 10.0
Location, how clean it was. Comfortable beds. Room was quiet despite being downtown Reno.
Parking wasn’t obvious. I had to park illegally to figure out where to park. Did valet do when I called in the morning to get my bags brought down the night shift didn’t pass the information to the day shift and after almost an hour of waiting I called back and no one knew I had called. There needs to be a better process of handling off shift information.
6.0 / 10.0
Convenient
The A/C didn't work in the room
7.0 / 10.0
Location and services were nice. Room was clean and spacious.
AC in room was low, I get hot easily at night so Sleep was not as pleasant. Bathroom is small.
10.0 / 10.0
It was nice and well kept. You couldn’t smell the cigarette smoke.
Everything was ok.
10.0 / 10.0
We enjoyed our stay here, the service was great and the room was clean.
3.0 / 10.0
There were really loud people next door and by midnight, I had to call and complain. Security was very fast and dealt with them smoothly and efficiently.
Check-in was terrible. The kiosk didn't work for me and made me see an employee. There was only one person working the front desk and a lot of people trying to check in. The entire hotel smells terrible, like that spray they use to try and make things smell good...way too strong and overwhelming. The room had cracks in the counter and tissue box. Most hot water in the shower wouldn't divert up and went down the drain. The parking garage was difficult to use, too many slots are allotted to EV's which aren't even using them. Elevator in parking garage didn't work either and I gave up and used the stairs.
5.0 / 10.0
Didn't have breakfast
Slot machines blackjack at a decent price $10.00 or $5.00 early afternoon
1.0 / 10.0
The conition to the Silver Legacy.
The rooms are small the toilet is for little kids and only 1 can shower cause you run out of hot water.
10.0 / 10.0
Friendly staff, clean place, great amenities
Everything was awesome
10.0 / 10.0
Great place
Nothing
10.0 / 10.0
Everything
The crowd
8.0 / 10.0
I like that Eldorado was close enough to outside stores that I needed to go to and close proximity to the Amtrak Reno Station.
I think that the property needs alignment itself with modern amenities and needs to modernize. It has this feeling of being stuck in a certain time.
2.0 / 10.0
Location
The thermostat was not working properly. I had to call for maintenance to come in on 3 different occasions. At one point the room was at 85 degrees. The front desk was rude when I tried to explain. The floor in the room were uneven and the carpet was filthy. The bed wasn’t comfortable and the pillows were very worn.
10.0 / 10.0
The room was very clean and comfortable. The service and staff were fantastic.
8.0 / 10.0
ALL WENT WELL NO COMPLAINTS
8.0 / 10.0
It wasn’t fancy or luxurious, but an 8 out of 10. I’ll stay again because of the convenience and location. Staff was great. Lobby is pretty.
7.0 / 10.0
Kiosk check in, and to be able to check out from your room.
Loss to the machines, lol
6.0 / 10.0
Easy location to find, with good access to parking.
Elevators in both the parking garage and the Virginia tower were very slow. Only one elevator was working in both locations, resulting in LONG waits for an elevator.
The room decor and furnishings are old and tired, and the rooms need a facelift, especially for the prices guests are paying. Not a good value for the money.
Food venues are overpriced. Even the gift shop charged $7 for a bottle of domestic beer - serious price gouging. The casino makes enough money that prices on smaller items like food & beverages shouldn’t be sky-high.
3.0 / 10.0
Car chargers in the garage
The noise and smell of the room. As well as terrible beds. Not soft at all! I called for staff to bring ear plugs and they never came up.
8.0 / 10.0
Nice. Convenient
The main issue was the elevators. In arriving one elevator nor working. Secondly, on departure only one elevator either out of four. We were on the 8th floor and vended up taking the stairs with our luggage. A family of four told us they had waiting over 15 minutes. So we opted to take stairs. Unacceptable since it was a hot august night. Minor. Empty Kleenex box on entering room.
6.0 / 10.0
Easy access to Hot August night activities
View out window of #502
8.0 / 10.0
It was clean and had lots of restaurants.
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at Eldorado Reno, A Caesars Destination. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.
Is Eldorado Reno, A Caesars Destination pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Eldorado Reno, A Caesars Destination?
We found 3 amenities for this rental. This includes business facilities, airport transportation available, and free airport transportation.
