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Hilton Garden Inn Cincinnati Blue Ash

Property building

Patio

Lobby or reception

Lobby or reception

Lobby or reception

6.9Average

(79 Ratings)

"Clean and very friendly staff."

Verified guest

Don't miss out! Price and availability may change

6.9 / 10.0

Average(79 Ratings)

Hotel in Blue Ash, OH

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Pool and more

About this hotel

Hilton Garden Inn Cincinnati Blue Ash has a fitness center, shared lounge, a restaurant and bar in Blue Ash. This 3-star hotel offers a 24-hour front desk, a business center and free WiFi. The hotel has an indoor pool and a concierge service.

Amenities at Hilton Garden Inn Cincinnati Blue Ash

Business facilities

Golf course (within 2 mi)

Concierge services

Map of Blue Ash, OH

city location on map

Nearby attractions

Cincinnati Zoo & Botanical Garden

Cincinnati Art Museum

American Legacy Tours

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.9Average

(79 Ratings)

"Clean and very friendly staff."

Verified guest

Don't miss out! Price and availability may change

$$$$

6.9 / 10.0

Average(79 Ratings)

Hotel in Blue Ash, OH

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Pool and more

Map of Blue Ash, OH

city location on map

Nearby attractions

Cincinnati Zoo & Botanical Garden

Cincinnati Art Museum

American Legacy Tours

Available Rooms

About this hotel

Hilton Garden Inn Cincinnati Blue Ash has a fitness center, shared lounge, a restaurant and bar in Blue Ash. This 3-star hotel offers a 24-hour front desk, a business center and free WiFi. The hotel has an indoor pool and a concierge service.

Amenities

Business facilities

Golf course (within 2 mi)

Concierge services

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.9 / 10.0

Average(79 Ratings)

100% verified reviews

1.0 / 10.0

Horrible customer service

When I arrived, I was told they did not have a room for me, even though I had a reservation. Stated “You reserved a room with double beds and all we have is a King room.” I was told I would have to cancel the reservation. I found another hotel nearby and then called this one back and told him to go ahead and cancel. I currently have a charge for one night showing up in my bank! Waiting on a return call since Saturday.

1.0 / 10.0

Miserable. Disgusting. Mold ridden unlivable. No AC

Literally nothing. Mold on walls. No jacuzzi which i specifically called and asked for. Got a different room due to mold yet next room doesn't have AC. Literally what is to like. 77 in a room absolutely disgusting.

Everything. Mold on walls. No AC rude staff. Lied about jacuzzi. Ive been in roach motels with more respect than this. And more expensive than others. Genuinely choose here because of the "jacuzzi '

4.0 / 10.0

Not staying here again!

Location for us was good!

Quite a lot! Firstly I understand there is a pet fee, but $75 is excessive! Also no real pet area with pet station or even a trash can to use after walking your pet. Breakfast not included at this Hilton where as other Hiltons offer breakfast such as the Avid which is in the same price range.

5.0 / 10.0

Terrible customer service

Location was convenient

Check in was a hassle. The front desk worker said our card declined for the 2nd room, but we paid in advance for both rooms, it was an entire argument to get him to give us a key to the 2nd room. He kept telling us that we had to call booking.com to find out why our card declined. I kept showing him the receipt that we had already paid for it. We are still waiting for our $100 deposit to be refunded that was charged during check in. Bathroom was not very clean and the bed was very uncomfortable. Could not get the room to a comfortable temperature, it was either miserably hot or freezing cold.

9.0 / 10.0

Love the inside and outside and so many restaurants close by

I always stay at this hotel for this event. Very nice place and staff.

No complaints

7.0 / 10.0

Great location

Excellent looking

Cleanest

5.0 / 10.0

Hot

It was clean

Air was not work and my cousin had asma she couldn’t breathe

2.0 / 10.0

Update Rooms

Staff is very helpful, especially Michelle.. Kudos

The first room has a big red stain in the bedroom. Tub has rust stains on the top where sealant is broken. Moved to second room. Card keys did not work, very hard getting into the room. Smoke detector and iron are missing. The bath tub faucet needs to be tightened. There's a big nasty stain with white stuff on the couch. You can tell it's never been cleaned. Had to pay extra money on top of the $16 per day if I wanted specialty breakfast. Hilton family or corporation needs to invest money into the rooms. Bring the rooms up to date, get rid of nasty couches, and stained carpets.

6.0 / 10.0

Although it was clean I probably will not stay in this particular hotel again.

The room. Although large their was no place to put open luggage, no comfortable chair except a desk chair. Their was a large jacuzzi tub in room. Very 80s. Bath room was very warn and unpleasant. The bath room was in desperate need of updating. I actually refused to shower it was so warn.

8.0 / 10.0

See above what we didn’t like about the property.

convenient location

Pool was closed two of the three days we were there. Shower had absolutely no pressure coming out of the showerhead. Breakfast was average with not a lot of options.

7.0 / 10.0

Overall it’s a nice hotel, but lack of hot water was a big drawback.

Very clean hotel, in a safe neighborhood.

Almost no hot water, which made for a poor shower experience.

1.0 / 10.0

STAY FAR AWAY. Endless unexplained charges on my card.

The facility was updated and was clean.

None of the staff seemed to know what they were doing. And language barriers didn’t allow effective communication. DO NOT EAT THERE. They force you to charge to your room. The dinner didn’t come with the sides stated on the menu!!! They didn’t have multiple items and then our steak wasn’t even a ribeye as stated NO BIGGIE. We were so easy going BUT we definitely paid for it. Then, breakfast is included, right?! Umm yes/no. They charge it to your room but then “credit” you supposedly…no idea!!! They took my debit card and placed a $50 hold, then Another $50 hold, and then other random charge amounts x5. NO WORDS to explain the mess they made of my bank account!!! Over $600 taken out on top of what I paid booking.com I still have a $309 charge pending. I had to cancel my debit card bc my bank flagged it as fraud and rightfully so!! If I didn’t have the extra money and was on a trip this place would have destroyed those plans!!!! I now have no debit card multiple hundreds of dollars out of my acct and no explanation. I couldn’t even call the property bc they have absolutely zero clue what is happening besides how to charge your card multiple times for nothing!!!

8.0 / 10.0

Alright

Didn't get there in time they was close left tickets with dooi key when checked out

Reserved room was told could play cash when we get there ended up have to pay with card ended up being more than was told when reserved it and the two tickets for breakfast we payed for and didn't get hours on it but it's a nice place

10.0 / 10.0

Great place to stay and in a central location.

Clean and very friendly staff.

No dislikes!

5.0 / 10.0

Just ok

Good location. Nice staff

My bathroom was dirty! The rooms are old. The tv isn’t smart. The bar wasn’t open. The price was too high Went to take a shower and it wasn’t clean and had mold…

9.0 / 10.0

Superb

Nice and clean!

No one came to clean the room on Saturday.

5.0 / 10.0

ok but not as good as usual for a Garden Inn

I heard my upstairs neighbor walking around late at night , and housekeeping did not come for 2 days , the 2nd of those days was even after I asked at the front desk for it

5.0 / 10.0

Nice, accommodating, but somewhat disappointing, especially for the price I paid

I thought the location was great, as well, the breakfast! The staff was nice and accommodating. When going out of town, I always try to stay at Hilton. I was disappointed with this location. To me, it did not represent the Hilton name as well as it could have. Cleanliness was mediocre. In my room, the toilet kept running all night; the bathroom faucet leaked; and the lamp, by the chair/recliner, did not have a lightbulb. This might seem frivolous, but I look at small details. I did not get a chance to enjoy the pool. I had joint rooms, which was great! However, it would have been nice, on having the option, of having a rollaway bed[s] for my grandsons.

Read previous comments

9.0 / 10.0

Nice, comfortable stay!

Nice staff, attractive building

The bathroom could use updating in the shower area.

10.0 / 10.0

Exceptional

I did not eat the breakfast

7.0 / 10.0

It was good.

The rooms were spacious/ bed was great. Parking is good.

The rooms need to be updated. The bathroom/ carpet.

8.0 / 10.0

the staff was very friendly. close to volleyball tournament

location

1.0 / 10.0

Bad

Never got to enjoy anything as when we arrived we were asked to pay for the 2 days up front when I specifically asked to pay when checking out. The front office staff refused to honor previous arrangements made, all because of using a booking. Com, had to leave and find other accommodations for the holiday, the staff did not care and laughed. Was very inappropriate, Will not use this hotel again.

8.0 / 10.0

Very good

treadmills we’re not working

8.0 / 10.0

Very good

beautiful hotel, staff were nice, the pool is on the smaller side but perfect for relaxing.

7.0 / 10.0

great location, friendly and clean

very clean , showers were amazing. front desk guy when we checked in was super nice and helpful

continental breakfast wasn’t free. paid $10 and only had a scoop of fruit.

7.0 / 10.0

good location. great staff. very poor breakfast

great staff

Very poor breakfast

7.0 / 10.0

Staff was amazing and friendly

Great location, good breakfast, quiet except for the wreck on a quiet street? Crazy

Ceiling flood stains. Bathroom main light didn't work. Toilet kept running after flushing

7.0 / 10.0

overall would not stay here again.

Checked in by friendly staff. Property is close to many things.

Not super clean/updated. Not something I would expect from a Hilton hotel...no smoke detector in our room and just a little ucky

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hilton Garden Inn Cincinnati Blue Ash. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hilton Garden Inn Cincinnati Blue Ash pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Garden Inn Cincinnati Blue Ash?

We found 3 amenities for this rental. This includes business facilities, golf course (within 2 mi), and concierge services.

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