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Hilton Orange County/Costa Mesa

Property building, Night, Location, Parking

Property building, Day, Pool view, Swimming pool, sunbed

Property building, Day, Street view

Property building, Day, Location

Lobby or reception

7.9Good

(363 Ratings)

"Staff were friendly and attentive"

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(363 Ratings)

Hotel in Costa Mesa, CA

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Close to popular Orange County California attractions and offering free shuttles to Orange County Airport, this hotel features exceptional on-site amenities, including massage services and a restaurant.

Amenities at Hilton Orange County/Costa Mesa

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Costa Mesa, CA

city location on map

Nearby attractions

Disney California Adventure Park

Natural History Museum of Los Angeles County

Downtown Disney District

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.9Good

(363 Ratings)

"Staff were friendly and attentive"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(363 Ratings)

Hotel in Costa Mesa, CA

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Costa Mesa, CA

city location on map

Nearby attractions

Disney California Adventure Park

Natural History Museum of Los Angeles County

Downtown Disney District

Available Rooms

About this hotel

Close to popular Orange County California attractions and offering free shuttles to Orange County Airport, this hotel features exceptional on-site amenities, including massage services and a restaurant.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.9 / 10.0

Good(363 Ratings)

100% verified reviews

7.0 / 10.0

Had a great time. Starbucks and the little grocery shop were VERY expensive.

The person checking us in was SO friendly! The pool was very nice.

We read there was a pool bar. Apparently the pool bar is only open for the summer. There were adult guests at the pool laying out and were obvious about not wanting kids at the pool. We felt very unwelcome with our 2 little boys, and the pool and pool bar were one of the main reasons we stayed here.

8.0 / 10.0

Nice place and good value

Great location and great breakfast.

Parking fee and ease

2.0 / 10.0

By far the worst customer service at a hotel I’ve received. Air conditioning did not work.

The staff here is horrendous! We stayed here after a long night at Universal studios horror nights, I was pregnant and very exhausted, and when I came in to check in the old man at the front with a British accent was so demeaning and talked down to me like I was some idiot. I’m not sure if he’s used to dealing with drunk people coming in, but obviously I was pregnant and not drunk so I’m not sure why the horrible attitude. He seemed annoyed that I was checking in so late saying, “ I didn’t think you were going to come” then when he told me about breakfast I asked “oh is it complementary breakfast” to which he laughed. I tried to ask him about parking and he was yelling at me like I just didn’t have the capacity to understand him and kept saying “do you understand?” Like I couldn’t speak english even though I only speak english. It was very belittling and unnecessary to be this rude to customers. On top of this, desperate to finally get in my room I needed extra pillows since I’m pregnant and I called and asked for some and the said, “why? I don’t think I can send it over but if security is nice enough they can give them to you”. I’ve stayed at many hotels traveling while pregnant and call to get pillows and they always accommodate. Having it seem like it was a big ask and how “if he’s nice enough to get me pillows” is not the way to treat a hotel guest. To make the whole stay even worse, the Air conditioning did not work at all. My husband and I were so uncomfortable we were sweating all night and had a very hard time sleeping. Very old air conditioning and it’s ridiculous how difficult this hotel made our stay. Not worth it at all. Please stay somewhere else. For this being a Hilton I was so surprised.

5.0 / 10.0

Place was great. Staff seems burnt out

Location was perfect

Door battery died and process to get back in my room was dreadful. Front desk staff didn't look into it or seem to care. Originally thought my room key was the issue but turns out it was the battery for the Door lock. Had to wait outside my door for 30min before anyone came.

4.0 / 10.0

Good, but cannot forgive them for breaking my sons heart

It was clean, comfortable, friendly front desk and restaurant staff.

They lost a very special cuddly dog that was my sons favourite

2.0 / 10.0

Location was good. Rooms were old, but the price wasn’t to expensive so that was to be expected

Location was great.

Was double charged. I asked the front desk manager why I was charge an additional 187.00 on top of the 75.00 deposit. He told me that it was for parking just in case we parked there longer than 1 day, it was essentially another parking deposit. I went back to the front desk the next morning just to double check, because that didn’t seem right. Another lady dug deeper and realized that extra charge and was not a “parking deposit” she didn’t know where it came from. After all I did get my money back a week later, but had I not double checked the next morning I would’ve lost 187.00.

10.0 / 10.0

Great place to stay

Staff were friendly and attentive

8.0 / 10.0

Enjoyable and as expected.

Room was clean and quiet but dated.

I enjoyed staying there and everything was fine but I think it’s overpriced

10.0 / 10.0

Great Hotel to stay

The size of the room. Comfortable Bed

There is not enough parking for handicap.

9.0 / 10.0

Was super comfortable, relaxing , pretty and clean! Great staff

Rooms and beds

Only thing we didn’t like is the pool was heated way too much it felt like a jacuzzi! Keeping it cool is a great way for people to go cool off in the hot summer

4.0 / 10.0

A nice enough hotel. But don’t trust the Hilton Honors programme to honor its promises.

The property is in a good location although if there is an event at the stadium it can be restrictive.

I booked the Hilton because o have Hilton Gold membership and was expecting benefits of that, but because I booked via Booking.com I did not receive the benefits. I feel cheated.

6.0 / 10.0

Not a happy camper

Very clean, and comfortable. We received a great deal through Booking.com,and. It included breakfast for my husband and i

However in the morning we woke up at 7 am with no power. Unfortunately, we couldn't call the front desk. The power did go back on at 8 am. We go downstairs to the breakfast area, and I am excited to eat their great breakfast but I was so disappointed. Everything was lukewarm and stale. I'm not sure the power outage affected the preparation or what. It wasn't good. Then on top of that, I had a 'curt waitress. I'm not a happy camper.

8.0 / 10.0

Good

Classic

Not all all

8.0 / 10.0

A true Hilton Hotel experience

The breakfast is great, a wonderful variety of fruit, eggs, bacon, french toast, pastries and more. Large, beautiful eating area. Staff are very friendly and helpful. Beautiful lobby. Lots of available parking. Love the elevators which run on the outside of the building.

No complaints. The only thing that could be better is replacing the popcorn ceiling in the room we had.

5.0 / 10.0

Unfortunately, I regret having cancelled a different hotel to be with my daughter’s team. For the cost I would not reco

The bed was comfortable and the room was spacious.

Maneuvering around the hotel grounds was cumbersome. It was a hassle to get to and from your car, requiring two different elevators located on opposite sides of the hotel. Restaurant is overpriced. Fellow team parents did not have positive remarks about the food.

5.0 / 10.0

If I could help it, I would avoid it.

The location was perfect, although my GPS had a difficult time locating the property.

The check on process was simple but I did not have my phone on me at that moment to confirm that breakfast was included in the price I overpaid for the room. The toilet leaked. The room was not very well lit. There was a mini refrigerator that leaked, but NO Microwave. How is it that such a grand hotel does not have something to heat my food?!

8.0 / 10.0

It was very good, staff especially

Staff, location

It needs some renovation

8.0 / 10.0

It was still a nice stay.

The receptionist assisting me in my check in was not hospitable and welcoming, She needs to be trained on good customer service with pleasant and kind attitude because her work is about hospitality. All receptionists should be well trained on smooth interpersonal skill not being rude because we are customers.

Only the attitude of the receptionist is my negative comment the rest are good.

3.0 / 10.0

Won’t be back

The surprise $45 self parking fee. Yellow lighting. Insanely outdated.

9.0 / 10.0

Comfortable and convenient.

Location. Airport shuttle.

No In-N-Out privileges for parking.

8.0 / 10.0

All in all, it was a good stay and checkout was easy even though the lady was rude.

It was close to where we were going.

The A/C could’ve been a bit stronger.

9.0 / 10.0

Good experience！

The room was comfortable and very pleasant to stay in.

It would have been nice to have a breakfast menu．

9.0 / 10.0

Great hotel in a busy location

Most rooms seem to have a small balcony with decent views either over either the pool or local neighbourhood. Very nice pool area. Decent hotel bar and pizza oven.

Bathroom on smaller and darker side.

9.0 / 10.0

Good and rested

great location, friendly staff and bed was comfy.

Closet and lighting fixtures aren’t up to date. Couldn’t find the AC to increase, the night room gets stuffy.

1.0 / 10.0

The hotel charges you for hidden expenses.

Clean rooms

After 14 days stay The hotel charges for two bottles of water per day, but if they were placed in the fridge, two bottles are complimentary for the day, and any additional bottles cost 5$

5.0 / 10.0

It was not the best, I wouldn't stay at this particular location again.

Prior to check in, I called spoke to Carolina, she was very nice and helpful, Good location, Nice Loby, partial covered garage parking, my kids room had pool/city view.

Front reception, Marissa did not provide good customer service (she was not polite at all), the hallway window on the 4th floor was open the entire time, it was raining, very cold, I mentioned to the cleaning lady, said they need to fix it (but they didn't). There was a noise (AC or loud machine sound by our room)

8.0 / 10.0

We stay at hotel every year for convention

The staff was excellent

Our room had no heat and it was cold the first night the rest of the week after they fixed, we had no air at all ☹️

10.0 / 10.0

Love the place very convenient for everything

Everything

Very good

5.0 / 10.0

Disappointing for a Hilton

Amenities are old fashioned, overnight (self) parking very expensive, parking lot dirty. Rooms need clearly to be remodeled.

9.0 / 10.0

Really nice hotel for any occasion

Really nice hotel overall, in fact it's much nicer than the photos in my opinion. There are lots of amenities and it seemed to be a big hotel for both business travellers and for special family occasions. If staying in the Costa Mesa/Newport Beach area again, I'm going to come here for sure.

I thought parking was too expensive, but this is the case with lots of hotels in California these days.

9.0 / 10.0

I WOULD LIKE TO SEND ME THE OFFERS TO COME AGAIN SOONER

VERY GOOD, FREINDLY

n/a

10.0 / 10.0

I can’t wait to come back!

Right where I needed to be. Walk to food, shops, restaurants! OR less than $9 Uber ride to where I needed to be.

10.0 / 10.0

Exceptional

pool

6.0 / 10.0

Wouldn't stay here again

The hotel itself is nice, you can tell its main source of income is likely conventions. It was a good location, close to the mall and OC Fair (which is why we were there)

The hotel feels damp. I can't explain it but if they did a mold inspection, I can almost guarantee it would come back positive. The room and bathroom were rundown and old.

8.0 / 10.0

Parking expense was outrageous.

Elevators worked well

The price of parking. The power outage. The sheets in the hallway. No free breakfast I couldn’t stand to be on the lobby, the music and musical pitches were horrible.

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