DoubleTree by Hilton Chicago - Oak Brook





6.8Average
(211 Ratings)
"Great location and parking garage was attached."
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3-Star Hotel
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Close to many of Oakbrook's major corporations and area attractions, this hotel offers spacious accommodations as well as a variety of modern services and facilities.
Business facilities
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
6.8Average
(211 Ratings)
"Great location and parking garage was attached."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
View and room
Breakfast , no fridge
9.0 / 10.0
I loved the suite overall
Big nice
10.0 / 10.0
Great location and parking garage was attached.
They had just started to modernize the rooms My room has not been updated yet but was still very clean and comfortable!
6.0 / 10.0
Good
They didn't give me back my deposit... Very disappointed and I felt like they've stolen money which it is
10.0 / 10.0
From the second we walked into Hilton Double Tree it felt Good! We were welcomed with a smile and such friendly service, Your Breakfast staff was Beyond Amazing, We Loved it here and I will tell everyone
There is a crack between the glass doors in your pool room, so there was a cold breeze, and the hot tub jets don't work, so the hot tub was probably 105 having one of my own, it was So Hot, But everything else was Amazing.
10.0 / 10.0
THE BREAKFAST WAS GOOD, ROOMS COMFORTABLE AND SPACIOUS.
THAT WE PAID HAD TO PAY FOR BREAKFAST, WHEN WE ARE PAYING ALL THAT MONEY FOR THE ROOMS,WE MIGHT ASWELL HAVE BREAKFAST FREE. LIKE FREE AS TO WHERE WE DONT HAVE TO PAY FOR IT WHEN WE BOOKING ROOMS. SHOULD ALREADY BE INCLUDED.
8.0 / 10.0
Convenient for the convention I was attending.
The elevators were not all working, and the doors close in a couple of seconds after opening.
6.0 / 10.0
Location
Bar and bartender was nice
The rooms are outdated. Phones don’t work to call hotel or to call down to front desk. Being told you have a balcony is misleading when the door is locked to go on the balcony. The room I got at first I couldn’t see out of the window.
10.0 / 10.0
Everything was smooth and the staff did an amazing job making us feel welcome.
4.0 / 10.0
The balcony
The room smile, the bathroom, shower lining was torn and raggedy, the water in the sink and the tub had a slow drain. I did not know they were having a motorcycle convention this particular weekend of my stay. It was very noisy. I asked the attendant the night before I left. Could I add a tin of cookies to go home with me that Sunday morning it was not done. She did not put the order in. I received no cookies to take home on my stay. The breakfast was not appealing. there was no microwave nor refrigerator in the room ask staff where the microwave and trash was located. I did not receive a text back until after I had checked out did I mention the phone service was not working? They were very sorry for the inconvenience. I hope this was a detailed review of the Doubletree location in Oak Brook. It should be updated if they are not already in the process of doing it now.
6.0 / 10.0
My stay didn’t come with breakfast.
The jacuzzi was out of order and no mentioned that upon check in.
7.0 / 10.0
Location was nice
Hotel room wasn't clean, wi-fi very slow.
3.0 / 10.0
Staff was friendly
I had no air conditioning in room
5.0 / 10.0
The location was great, the breakfast was good but they did not have enough breakfast meat options for me. They serve pork/bacon every morning and for people that do not eat pork they should have chicken or turkey bacon/sausage options.
The A/C broke down so it was hot in the room, peeling paint in the bathroom, no meat options for non pork eaters and mold/mildew in the hallways.
1.0 / 10.0
The location and Lobby were great. Also parking was available at Jo additional cost which was nice.
The check-in staff was rude. The room was not what was pictured on the booking. The room we stayed in was crusty with peeled paint in door frames and had an odor. Terrible value for a 400.00 room for the night.
1.0 / 10.0
The location
The elevator broke down while we were on it, had to take the stairs the remainder of the stay. The water in the bathroom only had one temperature and that was scolding hot. An engineer came to repair the shower but it took 2 hours and my kids and I needed to shower immediately after returning from the pool. The hot tub was out of service as well. My family is having our family reunion here and the air conditioner did not work in some of the rooms and it was 97 degrees on yesterday. All the guests and myself have been complaining today amongst each other.
10.0 / 10.0
The location was amazing. Very great shopping and food in the areas. The room was very clean, and I didn't have any issues. Staff was great and very professional.
N/A
8.0 / 10.0
Pleasant ambience. Staff was so nice to upgrade my room.
NA
7.0 / 10.0
It was easy to check in and out and the access to the parking garage was very easy.
I would have liked a small refrigerator in the room because we had leftovers from a couple of meals that I'm not sure made it.
5.0 / 10.0
Breakfast and location was fine.
The room was drafty. Water pressure in the shower was low. TV kept freezing. I wasn’t able to watch programs without having to turn TV on and off.
1.0 / 10.0
Nothing
Our room was horrible, peeling paint spots, bathroom was up to par, shower rod was lose, and the heating was blowing hot air and then start blowing cool air. I complained to the desk personnel because the manager had made it to work. The Doubletree hotel at this location was a disappointment.
1.0 / 10.0
There was a mix up with our room at check in. The facility was ran down and had many holes in the walls or things didn’t work. The air took a long time to cool the room.
10.0 / 10.0
I liked the quality and location including the overall value of stay.
5.0 / 10.0
Staff was friendly
Conjoined rooms, our bathroom wasn’t stocked nor cleaned properly good thing i had cleaning supplies. Neighbors kept my boyfriend and myself up all night/morning due to them having sex. That’s totally unacceptable especially if it’s disturbing or sleep and kid free weekend. Also the room didn’t have a mini fridge or microwave.
7.0 / 10.0
Staff members are nice
Breakfast was the same every day
No soaps in the public bathroom
10.0 / 10.0
Nice location to shops and food
The elevators were slow and unreliable
5.0 / 10.0
Same food every single day. If you will stay for more than 2 days, better look for another place
Rooms looks old. My first one the AC doesn't work. I had to ask for room change 15min after my arrive.
5.0 / 10.0
Location and peace
Have listed amenities on a scan bar in room and online but doesn’t offer it. No refrigerator in room or microwave
2.0 / 10.0
Near to everything Oak Brook has to offer
Outdated. Paint peeling in bathroom.
8.0 / 10.0
Was in a good spot
All of the staff I dealt with weren’t very pleasant.
1.0 / 10.0
When we showed up they told us that they were overbooked and couldn’t accommodate us. It eas pouring rain outside and they told us to talk to the Marriott 15 min away.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Chicago - Oak Brook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Chicago - Oak Brook pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Chicago - Oak Brook?
We found 21 amenities for this rental. This includes business facilities, shuttle available, free shuttle available, golf course (within 2 mi), and concierge services.
