Sowerby Apartment

Location was great for us, the property was a good size and comfortable

No on site parking

Despite being on the main throughfare of Sowerby Bridge the noise from the road was almost un-noticeable Perfectly warm enough with the outside tempretures being at freezing point Great reception staff who good do no wrong and had a genuine interest in make the stay as good as one would expect Sky TV great Very comfortable beds Kitchen well appointed

There were no handrails on the stairs to get to/from the bedrooms Main bedroom was only accessible via the second bedroom The decor was still at "work in progress" in some places - main bedroom in particular Smell of smoke was slightly off putting despite air freshners Most Sofas in lounge area not suitable for normal sized adults - 30cm above floor level. There was one which was great for the less mobile No information pack explaining facillities and local attractions - did not affect my stay as we were there for a local family funeral Could do with warning labels for the hot water taps about being hotter than some would expect Minor electrical issue noted with a heater Some high level cobwebs noted but overall generally very clean Car Parking only available at the local pay and display

Great place nicely furnished plenty of room. Nothing missing great heating and was nice cosy and comfortable close to all shops and pubs

I cannot complain

The location was great. The host went to Tesco to buy new towels for us and bedding when there was blood on the existing bedding.

There seemed to be some miscommunication over towels. First they were arriving, then they weren't being provided as there was a "virus spread by towels". When we questioned this virus, the host bought us some brand new towels. It hadn't been cleaned and smelt of smoke. The mattresses were great, but the slats on 2 of the beds were partially missing. It's a 1 bedroom place but was advertised as a 2 bedroom. We were offered a refund if we left but there wasn't an alternative as we'd hiked there. The host has assured us that he'll be dealing with all of these issues today (3rd June) so hopefully the next guest will have a better experience!