"Great location, close to train station and water taxis. We liked that it was in a quieter neighborhood but still had excellent dining options within easy walking distance. It was nice to retreat back ..."
Well priced for this locationPriced under area average
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Includes essentialsAir conditioner, Internet / Wifi, TV and more
About this hotel
Hotel in Venice, 9-minute walk to Rialto Bridge Express check-in, express check-out, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance. Hotel Grifoni offers 9 air-conditioned accommodations with espresso makers and complimentary bottled water. Select Comfort beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms.
Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
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Top rated by guests
8.0Excellent
(233 Ratings)
"Great location, close to train station and water taxis. We liked that it was in a quieter neighborhood but still had excellent dining options within easy walking distance. It was nice to retreat back ..."
Hotel in Venice, 9-minute walk to Rialto Bridge Express check-in, express check-out, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance. Hotel Grifoni offers 9 air-conditioned accommodations with espresso makers and complimentary bottled water. Select Comfort beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms.
Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.
Service feeThis helps Hotels.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Hotels.com
Ratings and reviews
8.0 / 10.0
Excellent(233 Ratings)
5.0 / 10.0
Everything was absolutely fantastic!
1.0 / 10.0
This hotel has bad management and we did not get into the hotel, it is worse than Airbnb , it showed its name as “HOTEL” Grifoni, but there is no RECEPTIONIST or anyone or real person who can answer the phone and speak English to help foreign visitors on site. We stood in the rain ☔️ in front of the hotel and left , so very disappointed 😔 , please avoid booking this Airbnb , NOT HOTEL, and make the same mistakes I did
5.0 / 10.0
ıt was centrally located , so the location was fine and also it was very clean
10.0 / 10.0
Great location, close to train station and water taxis. We liked that it was in a quieter neighborhood but still had excellent dining options within easy walking distance. It was nice to retreat back to the hotel after visiting the busy tourist attractions.
6.0 / 10.0
Not much to say good or bad. This isn’t really a hotel. It’s a room with a code used to entry. There is no front desk. No one to call if you have an issue. Communicating leading up to the stay is basically zero. Expedia also can’t really do anything to help communicate as the Grifoni doesn’t really respond to Expedia either. That said, the room was nice but small and once we got the instructions on how to get into the building and then the room, it was fine.
4.0 / 10.0
Very nice boutique hotel. It was clean and in a good location.
3.0 / 10.0
It just looked like someone tried to renovate but did it DIY style. The hooks for the towels were done with sticky tape and fell off, no control over our own air condition, tv ended up not working when raining, bed was hard.
3.0 / 10.0
The check-in was easy did not have to meet with anyone, we were given codes for the main door and to rooms. It advertised that there was AC, but the thermostats are locked and it was pretty warm in the room. The main bed was fine, but the extra bed was very hard. Was located in a good location.
1.0 / 10.0
Disappointing Stay at Hotel Grifoni Venice
I recently booked a stay at Hotel Grifoni in Venice, expecting a decent hotel experience for the $420 per night rate I paid. Unfortunately, my stay was far from satisfactory.
From the moment I entered the room, I was met with an unpleasant surprise - a swarm of mosquitoes. Despite the fact that I had not opened the window, it seemed the housekeeping staff had done so when cleaning, allowing these pests to infiltrate the room. I spent a significant amount of time and energy trying to eliminate the mosquitoes, which left me feeling exhausted and irritated.
The size of the room itself was acceptable, but the lack of a proper table and the presence of only a small bedside table was quite inconvenient. This made it challenging to work or unpack comfortably, as I had expected from a hotel at this price point.
Moving on to the bathroom, the size was adequate, but the lack of a countertop and proper ventilation made it feel quite humid and uncomfortable after taking a shower. Additionally, the towel hooks felt loose and insecure, and the towel warmer was visibly dirty.
To add to my disappointment, the hair dryer in the bathroom was broken, with the electrical wire exposed, posing a potential safety hazard.
Overall, my experience at Hotel Grifoni was far from the quality I had anticipated, given the price I paid. The mosquito infestation, limited furniture, and subpar bathroom amenities made for an unpleasant stay.
2.0 / 10.0
Do not book this hotel- there is no one at the property and no response when you message or call. We called because the AC was not working, they said they would send someone, no one came. Parking says it’s on site and it is not, we had a hard time finding parking and when I reached out hours before we arrived I didn’t get a response but 2 days after we checked out. Lots of hotels in the area, pick a different one.
6.0 / 10.0
The central area was good. Really convenient was the grocery store right across the walk and the two restaurants right beside were good quality and price. Inconvenient was the no AC allowed at all if the outdoor temp is below 25°C. The windows open and along with the outside air comes the outside noise. But, that's Venice. The shower was small. Might be difficult for a bigger person. All things considered, was pretty good.
10.0 / 10.0
This was an excellent hotel - well placed and comfortable ☺️
10.0 / 10.0
The room was clean and comfortable. There is no front desk but you can communicate with the hotel through WhatsApp. It is a bit of a walk to the main areas.
10.0 / 10.0
Great service
6.0 / 10.0
The hotel was nice but we prefer to stay somewhere that has an actual front desk when traveling, if there are any issues its nice to ask someone in person to speak with, we also noticed there were no hooks for hanging things & there was a family next door with a baby & several small children that were very active so & we could hear them speaking, crying & running up & down in the room & the stairs, we asked for a fan or to turn on the "fan" mode on the a/c system to help tune out the noise but that was not allowed, so I would say bring ear plugs but the place was clean & the restaurant across the street was EXECELLET, its not high end but is VERY GOOD!
10.0 / 10.0
Good place and easy to move around
8.0 / 10.0
A lovely 4-night stay at this hotel. We didn’t have any problems with the key codes for the building and the room as they were sent through to us in advance. The room we had was large, comfortable and freshened up daily. The location is great - close to the train station and near lots of great shops, restaurants and cafes.
The only negative is that the walls of the hotel are really thin, and so you can hear people coughing and walking around in the rooms nearby. We didn’t find this too much of an issue, however, but something to bear in mind if you’re looking for a really quiet hotel!
1.0 / 10.0
I travel 60-70 nights a year. This was probably the most unorganized and unhelpful hotel I've ever stayed at.
As others have pointed out- they have no front desk, so they send two links- one is for checking in online, the second is to pay the city taxes.
The first link they sent was obviously broken, and they didn't respond to a request for a correct link for almost 3 weeks. I finally had to call FIVE times the day before check-in- their Whatsapp wasn't working, they weren't receiving emails, they weren't receiving text messages.
They didn't respond to hotel.com messages either. Finally hotels.com called their number and got them to send an actual email with the correct links after I told them I would cancel the reservation if it wasn't received (remember, no way to enter the hotel!).
Upon arrival- their advertised air conditioning didn't work, and the thermostat was dead. I called their support line- the lady on the phone, who couldn't have been more unhelpful, demanded proof that the thermostat was dead, and asked for a video. So I sent a video- she was supposed to call me back, and did not.
At that point I wrote it off. Do NOT stay here under any circumstances if you wish to actually enjoy your stay in Venice.
1.0 / 10.0
I travel 60-70 nights a year. This was probably the most unorganized and unhelpful hotel I've ever stayed at.
As others have pointed out- they have no front desk, so they send two links- one is for checking in online, the second is to pay the city taxes.
The first link they sent was obviously broken, and they didn't respond to a request for a correct link for almost 3 weeks. I finally had to call FIVE times the day before check-in- their Whatsapp wasn't working, they weren't receiving emails, they weren't receiving text messages.
They didn't respond to hotel.com messages either. Finally hotels.com called their number and got them to send an actual email with the correct links after I told them I would cancel the reservation if it wasn't received (remember, no way to enter the hotel!).
Upon arrival- their advertised air conditioning didn't work, and the thermostat was dead. I called their support line- the lady on the phone, who couldn't have been more unhelpful, demanded proof that the thermostat was dead, and asked for a video. So I sent a video- she was supposed to call me back, and did not.
At that point I wrote it off. Do NOT stay here under any circumstances if you wish to actually enjoy your stay in Venice.
6.0 / 10.0
It was cold and management won’t not turn on heat at night also there is no staff on site in case you need anything.
2.0 / 10.0
If I could give a 0 I would. They kept sending broken links to upload documents. It took forever to get that sorted with them, but eventually we did. Then come check in time and they never sent the codes to get into the room. I had to find another hotel at 10pm. I texted and called them at 7pm (was supposed to have the code at 3) and no response. The next morning they casually text, sorry we forgot to send you the codes. They wanted me to then come at that moment. I said no.
Completely unprofessional to leave people stranded because they forgot.
Expedia eventually did a refund. The relocation service on Expedia though was not good. The only thing they could come up with was a hotel 45 minutes outside of Venice. I did a search at 10pm and made one phone call and had a new hotel. Not sure why Expedia had such a hard time.
10.0 / 10.0
O
8.0 / 10.0
We really appreciated where it was located, within walking distance to lots of things, and easy access to restaurants, bars and coffee shops.
Having a keyless entry was great - no keys to think about.
It was very quiet at night, making up for some bad sleeps that we’d had in Florence!
8.0 / 10.0
I like the conditions of the property, but really didn't like the way to make book on this hotel because as a humans beings we are, we need to talk live with people and every contact with this hotel Is by the tecnologhy...
4.0 / 10.0
Enjoyed our stay at Grofoni hotel. Our room was a good size and very clean. The location was really good too, about a 10 minute walk from the train station and 5 minutes from Sa Toma. It was a quiet area, very local and not too ‘touristy’, with a couple of restaurants outside and some really good trattorias close by.
We heard no noise from the restaurants outside. We could hear the people above us walking around but it wasn’t anything we couldn’t handle. If this might bother you, just bring earplugs. The room had air conditioning too but we didn’t need it as the weather was quite cool. There is no lift in the building so bare it in mind if you’re less able as you’ll need to carry luggage up the stairs.
The hotel doesn’t have a check in desk so everything is done via links send in email. I had issues with this on hotels.com as they seemed to redact the emails that were sent from the hotel. I called them a couple of times before we were due to arrive and had to pay the city tax in a link, and then check in with a Google form. You then get codes to enter the building and your room via WhatsApp message the day before your arrival. I’d suggest calling them if you don’t receive your check in links.
Our only improvement would be there were no tea/coffee making facilities in the room. There were items in the downstairs communal area but we weren’t sure if we were allowed to use them!
Other than that we’d stay again when we visit Venice again. It was a really affordable base.
4.0 / 10.0
Enjoyed our stay at Grofoni hotel. Our room was a good size and very clean. The location was really good too, about a 10 minute walk from the train station and 5 minutes from Sa Toma. It was a quiet area, very local and not too ‘touristy’, with a couple of restaurants outside and some really good trattorias close by.
We heard no noise from the restaurants outside. We could hear the people above us walking around but it wasn’t anything we couldn’t handle. If this might bother you, just bring earplugs. The room had air conditioning too but we didn’t need it as the weather was quite cool. There is no lift in the building so bare it in mind if you’re less able as you’ll need to carry luggage up the stairs.
The hotel doesn’t have a check in desk so everything is done via links send in email. I had issues with this on hotels.com as they seemed to redact the emails that were sent from the hotel. I called them a couple of times before we were due to arrive and had to pay the city tax in a link, and then check in with a Google form. You then get codes to enter the building and your room via WhatsApp message the day before your arrival. I’d suggest calling them if you don’t receive your check in links.
Our only improvement would be there were no tea/coffee making facilities in the room. There were items in the downstairs communal area but we weren’t sure if we were allowed to use them!
Other than that we’d stay again when we visit Venice again. It was a really affordable base.
8.0 / 10.0
It was quiet and walkable
2.0 / 10.0
It was a freaking nightmare ! Don’t go there!
The hotel is clean and well placed BUT no service at all !! You are not able to speak to anyone. You have a phone number to text but only from 9:00 to 18:00 Monday to Saturday … outside of this time frame you are on your own. No emergency number. Nothing. So if you have a problem like we did … good luck.
You arrive, you have a code for the front door and a code for your room.
Around 18:30, the power turned off in our room on our second day. Which also caused the number pad to our room to not work. We were stuck outside our room… The door would just not open. We tried calling the owner but no answer, no emergency number, nothing. We tried to call for help until almost midnight, where we figured out that the owner is only available from 9:00 to 18:00 Monday to Saturday... Luckily some friendly other resident (who also had issues with the service) offered us a twin bed that we took down in the lobby where we slept…
Honestly if I could’ve put 0 stars I would’ve.
2.0 / 10.0
It was a freaking nightmare ! Don’t go there!
The hotel is clean and well placed BUT no service at all !! You are not able to speak to anyone. You have a phone number to text but only from 9:00 to 18:00 Monday to Saturday … outside of this time frame you are on your own. No emergency number. Nothing. So if you have a problem like we did … good luck.
You arrive, you have a code for the front door and a code for your room.
Around 18:30, the power turned off in our room on our second day. Which also caused the number pad to our room to not work. We were stuck outside our room… The door would just not open. We tried calling the owner but no answer, no emergency number, nothing. We tried to call for help until almost midnight, where we figured out that the owner is only available from 9:00 to 18:00 Monday to Saturday... Luckily some friendly other resident (who also had issues with the service) offered us a twin bed that we took down in the lobby where we slept…
Honestly if I could’ve put 0 stars I would’ve.
10.0 / 10.0
Good
10.0 / 10.0
Good
10.0 / 10.0
The hotel was excellent, easy to check-in with codes provided in advance via WhatsApp. The service was amazing. The staff in the morning during breakfast, Teressa, had have provided excellent service, met our requirements for the food even for next day when we had to check out early in the morning. Highly recommended for a family or anyone to enjoy Venice island. It was very easy to walkable to major attractions.
10.0 / 10.0
The hotel was excellent, easy to check-in with codes provided in advance via WhatsApp. The service was amazing. The staff in the morning during breakfast, Teressa, had have provided excellent service, met our requirements for the food even for next day when we had to check out early in the morning. Highly recommended for a family or anyone to enjoy Venice island. It was very easy to walkable to major attractions.
10.0 / 10.0
Very nice property, conveniently located between parking and primary locations to visit.
10.0 / 10.0
Very nice property, conveniently located between parking and primary locations to visit.
10.0 / 10.0
Really good hotel. Easy and quick communication. Quick respond any questions. Clean room , in the city heart. Good staff.
10.0 / 10.0
Really good hotel. Easy and quick communication. Quick respond any questions. Clean room , in the city heart. Good staff.
10.0 / 10.0
Once we booked Grifoni, I have to be honest, I saw some reviews and was upset that I couldn’t cancel my reservation. I expected the worst and was anxious leading up to our stay. However, there is absolutely nothing wrong with this boutique hotel.
We had no problems finding it. I used Apple Maps because Google Maps gave directions over nonexistent bridges. Apple Maps provided two routes to get there from either the Ferrovia (train station) or Piazzale Roma (bus terminal). I was under the impression that finding the hotel would be a huge task, as the reviews had suggested. To my surprise, we arrived after only a 12-minute walk with no problems. Keep in mind, my young children, husband, and I had five pieces of luggage to haul in the incredible heat.
The room was spacious and perfect for my family of four. The bathroom and shower were also excellent and larger than many of the bathrooms in 4-star hotels we stayed at in Italy. We didn’t opt for the included breakfast since there are plenty of cafes nearby that offer breakfast options.
Let’s face it, as another review mentioned, you don’t go to Venice to spend time in your hotel. The location is great, just a 15-minute walk to the Ponte Rialto and St. Mark’s Square. This boutique hotel is exactly what it claims to be: a quaint, accommodating place that serves its purpose.
10.0 / 10.0
Once we booked Grifoni, I have to be honest, I saw some reviews and was upset that I couldn’t cancel my reservation. I expected the worst and was anxious leading up to our stay. However, there is absolutely nothing wrong with this boutique hotel.
We had no problems finding it. I used Apple Maps because Google Maps gave directions over nonexistent bridges. Apple Maps provided two routes to get there from either the Ferrovia (train station) or Piazzale Roma (bus terminal). I was under the impression that finding the hotel would be a huge task, as the reviews had suggested. To my surprise, we arrived after only a 12-minute walk with no problems. Keep in mind, my young children, husband, and I had five pieces of luggage to haul in the incredible heat.
The room was spacious and perfect for my family of four. The bathroom and shower were also excellent and larger than many of the bathrooms in 4-star hotels we stayed at in Italy. We didn’t opt for the included breakfast since there are plenty of cafes nearby that offer breakfast options.
Let’s face it, as another review mentioned, you don’t go to Venice to spend time in your hotel. The location is great, just a 15-minute walk to the Ponte Rialto and St. Mark’s Square. This boutique hotel is exactly what it claims to be: a quaint, accommodating place that serves its purpose.
8.0 / 10.0
The stay was good. The only issue we had there was no fridge (it was hot outside and cold drinks would help a lot). Also the AC is on timer and you have to turn it on all every hour.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Grifoni. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Grifoni pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Grifoni?
We found 3 amenities for this rental. This includes air conditioner, internet / wifi, and tv.
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