Celtic Royal Hotel & Spa

Nice sized room , comfy bed

The car park looks very shabby and could do with a tidy up. The entrance lobby is beautiful with lots of lovely features. We stayed in room 119. Very dated. Illuminous yellow walls and a very ill fitting red patterned carpet, all carpet grippers are visible under the radiator. We found a vape in the room when we entered, next to the bed which made us feel the room hadn't been cleaned properly. The socket on wall by radiator is loose. Awful old shower in the bathroom, access via a few stairs. The room was just very small, the door opens and is basically touching the bed! The only positive was the bed. Very comfortable with the best pillows iv ever had at a hotel.

Great family room. Well equipped gym, great pool. Full english breakfast was superb.

Staff were lovely and the room was clean. Breakfast was great - wish we could have stayed longer.

Reception staff very helpful

Firstly, the staff were amazing. They were so polite and lovely... It's the hotel that lets it down. By that, I mean the way they do things, breakfast is limited and not worth paying for. They're stuck in the 70's with a small fry up section, some yoghurt with no fruit to pair with it, the toast is toast, no complaints there, but a rather poor selection overall for the price. The coffee was okay, probably the best part about it. The 'Spa' needs to be dropped from their name, the saunas are lovely, hard to get wrong. But the pool was very cold, not heated at all and more of a family swim session. The pool advertises as heated with a whirlpool, this was far too cold to enjoy. The room was okay, the window had mould and you couldn't open it. The shower and bath suitable for a stay however, the bathroom had mould in places. The 'double' bed was two singles pushed together, meaning the middle had a very hard line running down it from each mattress end. Not comfortable at all. The mattresses are quite done, they need updating. The sheets were so slippy, I constantly slipped down into the bed and off my pillow. This exacerbated my current back problem and so we cut our stay short and went home early. The hotel was more expensive than those around, thought I was doing the right thing by booking it. Wouldn't stay again unfortunately.

Staff was friendly. Service was excellent in all areas. Room was very clean (shower was superb). I come up for the marathon every ear and always use this hotel. See you next year 😎👍

Was just an overnight business trip , the room is clean and tidy comfortable bed , staff at reception are fantastic very friendly

Room was immaculate and the bed was comfy. Nice and quiet. The staff were helpful and friendly. Breakfast was very good with lots of variety

Clean room, friendly staff, pool was great, bar food was very good but a bit on the experience side.

The

Great

Pool area was lovely, entrance is very grand and had lots of money spent on it as has the bar area, rooms on the other hand are in stark contrast. Bathroom was well below what I expected. Buffet breakfast in the morning was ok, could be improved.

Nice hotel. Clean room, but a little dated. Frustrating room layout, no power sockets by bed for phones to charge, and bathroom fan on all the time lights were on. No way to isolate. Good gym, nice pool.

Hotel was very dated for the cost. Silicone mouldy in bathroom, very warm room

Yet again a lovely welcome and great service see you again soon

very nice hotel, friendly staff, good size room, king size bed very comortable, plenty of choice for breakfast, short walk into town

Lovely hotel, spacious room, parking on site. Great location, easy walking to castle, harbour, pubs and shops. Staff very friendly and helpful. Enjoyed our stay here.

Pleasant stay

Heat stay. Stag friendly. Good good. Leisure was excellent

Very nice and clean. Lovely staff very talkative

We really enjoyed using the spa facilities which felt brand new and very clean. Great location and really helpful staff. We did need to move rooms as the windy weather was whistling through a slightly broken old window, but the staff member at reception moved us straight away to a nicer room and was very helpful. Aspects of the hotel are a little dated and could do with some tlc, but overall a nice stay.

friendly staff, we got a takeaway gbreakfast provided at 06.15

The room we had was very dark and we had to have the lights on all the time (room 113). the window is very small and the extra thick netting kept out a lot of light. The bathroom was is great need of updatinging. when using the toilet your arms hit the toilet paper holder and with only approx 18" between the wall and bath panel, it's not ideal for cleaning yourself. the room by the sink is also extreamly limited and you have to use the bedroom for drying off after using the bath/shower.

We were allocated a spacious family room. The hotel provided fresh milk on request for tea and glasses of ice for cold refreshments. Very nice shower. Lovely swimming pool, sauna and steam room facilities. Great location for exploring Caernarfon. Breakfast was self service, but you have to book your time in advance and if the hotel is busy, you might not get breakfast when you want it. Food options were limited and lacked variety eg fruit choice was apple or melon, no full fat yoghurts, same foods provided each day. But the hash browns were delicious.

Second stay this year. Friendly helpful staff, good food and service. Clean room with daily housekeeping.

Overall we had a lovely stay. The room was a good size. The location was good. Unfortunately our bathroom was not as clean as it should have been on arrival. Other days the room was cleaned properly. Booked hotel as it had a spa a shame the water in the pool and jacuzzi was not heated and cold.

Fabulous, convenient and a lovely Spa.

Loved it

The hotel was clean enough and staff friendly. However, the decor of the whole building and rooms is very tired and needs a full upgrade / improvement of decor.

I am sorry I do not remember the names of all the wonder staff. From the daytime desk staff and maitre d to all the staff I didn't mention. If we return to Wales, we indeed stop at the Celtic hotel.

Friendly efficient staff, good food and lively bar. Generally in need of a bit of a makeover but charming none the less. Room was a bit too hot ( no air con)