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Leonardo Hotel Liverpool

Top rated by guests

Exterior

In-room safe, desk, iron/ironing board, free rollaway beds

Combined shower/tub, hair dryer, towels, toilet paper

Combined shower/tub, hair dryer, towels, toilet paper

In-room safe, desk, iron/ironing board, free rollaway beds

8.4Excellent

(1,032 Ratings)

"The staff were great. Especially the lady called Eni at the reception was very kind and helpful. Car park is a bit away so you need to walk for 5 min, and not cheep. "

Yasumi

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,032 Ratings)

Hotel in Liverpool

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a restaurant, steps from Royal Albert Dock
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Leonardo Hotel Liverpool offers 310 air-conditioned accommodations with safes and coffee/tea makers. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Liverpool hotel provides complimentary wired and wireless Internet access.

Amenities at Leonardo Hotel Liverpool

Air conditioner

Internet / Wifi

Laundry

TV

Map of Liverpool

city location on map

Nearby attractions

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(1,032 Ratings)

"The staff were great. Especially the lady called Eni at the reception was very kind and helpful. Car park is a bit away so you need to walk for 5 min, and not cheep. "

Yasumi

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,032 Ratings)

Hotel in Liverpool

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Liverpool

city location on map

Nearby attractions

Available Rooms

About this hotel

Hotel with a restaurant, steps from Royal Albert Dock
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Leonardo Hotel Liverpool offers 310 air-conditioned accommodations with safes and coffee/tea makers. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations and hair dryers. This Liverpool hotel provides complimentary wired and wireless Internet access.

Amenities

Air conditioner

Internet / Wifi

Laundry

TV

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(1,032 Ratings)

5.0 / 10.0

The hotel is in a lovely location and very friendly staff!

5.0 / 10.0

Clean room, staff, mostly great amenities aside from a usb part of the plug not working and the food was amazing after a long day

4.0 / 10.0

The room was clean and the staff were very helpful.

5.0 / 10.0

No breakfast

3.0 / 10.0

The room itself was fine but the bathroom was very tired looking, many things not working - the door didn’t close, blocked sink etc. This is a real shame as the hotel itself is well located and otherwise great however the bathroom really let the overall stay down for us.

1.0 / 10.0

No hot water in shower. Food in restaurant very poor, some unedible, not hot. Starter served with main meals. Spoke to manager had £11 refund , worst hotelmeal we have ever had. £3.30 for a can of coke extortionate. Room spotless, staff polite.

5.0 / 10.0

Room was clean and functional. Foyer and reception was clean and staff helpful and friendly. Location is perfect just far enough away to be quiet but only five mins walk to the bars/restaurants etc!

5.0 / 10.0

Clean room, great sleep, great location

5.0 / 10.0

There was plenty of choices of drinks. Slightly overpriced to be honest but seems the norm these days. The service at rhe bar was well conducted with no one served out of turn. The choices for breakfast was again well provides for most tastes and all the staff were pleasant and helful throughout our short stay. The room we stayed in was clean and tidy with a generous supply of beverages provided. The only slight problem was the tissues supplied in the bathroom ran out though it was as we were getting ready to leave. It was a lovely hotel to stay at and as we were seeing a show at the arena across the road the exit from the ground floor onto the concourse facing the venue was excellent considering the windy weather.

2.0 / 10.0

Food was good along with the service from the bar/kitchen staff. Reception staff rude and incompetent. Bar was very busy after a show we watched, attempted to use the self service shop to buy drinks but the check out didn't work. Directed to two different tills to make the purchase but was ignored by staff. Rooms where dated, stains on the carpets and mold in the bathroom.

5.0 / 10.0

We were there for one night to see Busted & Mcfly. Our room was perfectly sized, extremely clean, and had amazing water temperature and pressure. The staff was super helpful and friendly and even remembered us the next day. It was our first time in Liverpool and we're from Orlando, Florida in the states. We would definitely stay here again and hope to in the future!!

5.0 / 10.0

Nice hotel near to Liverpool city centre, clean, pleasant staff, room we had was lovely with two big windows on corner of building allowing fantastic views

5.0 / 10.0

Perfect location for attending a show at the arena

3.0 / 10.0

Repeatedly faulty door cards which, on the sixth floor was tedious. They did replace the cards after a few trips! Room service poor. Rather small supplies of teabags. Reception did not always answer the phone and then going all the way down showed nobody at the desk. We love Leonardo hotels but this just didn’t do that well, sorry!

4.0 / 10.0

Climate controls were difficult to figure out but room warm enough after solving how use the controllet. Room was a bit dark and dingy with low voltage lights. Wash basin was cracked as were the bathroom floor tiles. Carpet was very badly stained. Bed was comfortable. Room facilities were adequate but could do with better cleaning routine. Good wifi signal. All in all our stay was ok but room could do with a make over.

5.0 / 10.0

Great friendly hotel, close to city centre.

3.0 / 10.0

This is our honest review of our 1 night stay at this hotel. Positives for us:- good location in Albert Docks, modern reception & bar/restaurant area, friendly staff, nice breakfast. Negatives in our experience:- dated rooms, old & grubby bathroom, stained & dirty carpets (we had to change rooms from the 1st room given as it was so bad I couldn’t let my daughter walk on it without shoes-2nd room although still heavily stained in parts was better), dirty mugs (1st room), brown marks on nets (2nd room), old air conditioning units that you couldn’t leave on throughout night because it was so loud! It was a shame about the rooms as the hotel could be so much more than just a nice bar area - it has so much potential but needs updating. Unfortunately until this happens we wont be returning.

3.0 / 10.0

The hotel itself was ok staff were friendly room was clean and tidy but the toilet sink and bath were stained the non slip part in bath was dirty looking inside toilet urine stained and around plug hole in sink dirty i only had breakfast it was eatable but bland the bar area was nice and drinks reasonably priced car parking is a 2 minute walk from hotel and cost 18 pounds for an overnight stay

8.0 / 10.0

Never stayed here before but it is a perfect spot to stay in Liverpool. Situated by the docks, right next to the M&S Arena, walking distance to the town etc.. Rooms were clean and staff were accommodating. I asked for a room with a view of the Liverpool wheel and docks only a few days before and this was accommodated. Never ate at the hotel so can’t comment but overall a lovely stay and would definitely return.

5.0 / 10.0

So easy to get to no matter how you get there car , bus ect the hotel smelt amazing all staff very friendly and very helpful lovely clean hotel great food . Nice area outside to sit very close to the docks 3-5mins , and Liverpool one lots to do around the area boat rides and tour buses … lots of cafes and shops and bars will definitely stay here again

2.0 / 10.0

This hotel has a great location. However the room had a small double bed, the matress was not great quality causing my partner to have a bad back. The carpet was stained in several areas. The room looked tired. The reception areas was fine & above all the staff were friendly. Had breakfast on our last day, split food not swept up, sticky floor. Food quality below average. With an hour to go a people still coming in for breakfast, when we asked for croissants told they had run out. I have stayed at Leanardo hotels before in London & these have been great. This Liverpool Leanardo is very basic & appears not to be as good as the Jurys Inn under previous ownership. We will not stay there again, the Pullman hotel we have stayed in before is in a different league & & only slightly more expensive.

10.0 / 10.0

The staff were great. Especially the lady called Eni at the reception was very kind and helpful. Car park is a bit away so you need to walk for 5 min, and not cheep.

6.0 / 10.0

It’s nice to be on the docks. But not to be able to open a window in your room is tough… I dislike airco. Personel was okay.

10.0 / 10.0

Light and airy hotel. Modern clean fresh. Lovely staff

10.0 / 10.0

Great location!

4.0 / 10.0

Great location good service and comfortable

10.0 / 10.0

Very nicer newer hotel in a very convenient location. No parking at the site but plenty of parking nearby. The breakfast was excellent!

5.0 / 10.0

Great hotel in a lovely area close to the arena at the docks so very handy for the town centre and all the docks attractions. The only faults were that some of the stairwell carpets were rather worn and scruffy and the hotel staff need to ensure that everything g in the room (TV and air conditioning ) work correctly. I would stay again - room was lovely, bars very clean and helpful friendly staff

5.0 / 10.0

We had a lovely time staying yet again at the Leonardo whilst we attend a Convention at the M&S bank Arena. The staff are amazing and so very friendly and obliging. Comfortable and clean, lovely breakfast.

10.0 / 10.0

Near shopping centre easy to get to in walking distance

5.0 / 10.0

The breakfast had a great choice, loved the porrage. The bed was ok. Overall had a great stay. Will stop there again.

6.0 / 10.0

The reception staff were polite & friendly. The bed was comfy. The location great. The actual hotel is tired looking. The bathroom mirror was rusty, the toilet roll holder was falling off the wall. The tea making facilities (spoon & cups) weren't clean. Three star hotel at best.

4.0 / 10.0

Just wanted a no fuss overnight stay which is what we

4.0 / 10.0

The hotel was lovely and clean in the lobby so it made quite a shock when we saw our rooms; floor and wall stains, long hairs in the bathroom and in the towels. Very shocked at the state of the place considering cleaners were everywhere. Staff were lovely. We're gluten-free and although they had a gluten free area, it wasn't policed very well, so non gluten free people kept coming up to it and using it which is obviously a massive cross contamination risk, the food is no good to us if it's contaminated. A bigger selection would be nice but telling "normal" people to stay away from the dedicated gluten free area would be my main stress.

10.0 / 10.0

Great location

4.0 / 10.0

3rd time we have stayed hete and this was the worae sty. Room was dated, carpet had stains, bathroom was terrible. Shelf broken, stains.

10.0 / 10.0

Excellent location for attending an event at the Liverpool Arena. Clean throughout and very friendly staff - bar, reception and housekeeping all excellent! Food was delicious and served quickly.

10.0 / 10.0

Perfect hotel and staff

5.0 / 10.0

Perfect location for us. Was a last minute booking to break our journey up. Quick & easy check in, warm welcome from the staff. Plenty of food options in and around the hotel. 2 minute walk to royal Albert dock that we didn’t expect. Snook a sneaky visit to Anfield in too for the wee man

2.0 / 10.0

Carpet in room badly stained in a variety of areas. Sink in bathroom blocked and slow to drain Breakfast was acceptable not the best ingredients

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