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Epic Apart Hotel - Duke Street

Exterior

Studio (Luxe) | Individually decorated, individually furnished, desk, soundproofing

52-inch Smart TV with digital channels

Studio (Luxe) | Private kitchen | Electric kettle

Electric kettle

7.8Good

(663 Ratings)

"Great apartment in a great location "

Steven

Don't miss out! Price and availability may change

7.8 / 10.0

Good(663 Ratings)

Hotel in Liverpool

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi and more

About this hotel

Hotel in Liverpool, steps from Liverpool ONE
This smoke-free hotel features free WiFi in public areas.
Housekeeping is available on request.
Epic Apart Hotel - Duke Street offers 14 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. 52-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Amenities at Epic Apart Hotel - Duke Street

Air conditioner

Internet / Wifi

Map of Liverpool

city location on map

Nearby attractions

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.8Good

(663 Ratings)

"Great apartment in a great location "

Steven

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(663 Ratings)

Hotel in Liverpool

3-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsAir conditioner, Internet / Wifi and more

Map of Liverpool

city location on map

Nearby attractions

Available Rooms

About this hotel

Hotel in Liverpool, steps from Liverpool ONE
This smoke-free hotel features free WiFi in public areas.
Housekeeping is available on request.
Epic Apart Hotel - Duke Street offers 14 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. 52-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Amenities

Air conditioner

Internet / Wifi

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.8 / 10.0

Good(663 Ratings)

3.0 / 10.0

Room dated , cracks in wall , no bin in room. On way up to room very strong smell of weed in corridor. Staff hard to get hold off. Not a very pleasant stay .False advertising showed room with seating area and kitchen area .

4.0 / 10.0

Fine

5.0 / 10.0

Great location with plenty of night life and the main shopping area just a short walk away. Apartments to suit most group sizes. No staff on site but a quick phone call sorted out any queries we had.

4.0 / 10.0

Great places ignore the negative reviews are only down fall was that there was no lift so getting the pram up and down all the stairs was a nightmare however we had a great trip

5.0 / 10.0

Great room on the top floor, apartment 30. Air con broken in the main bedroom which was annoying otherwise great.

4.0 / 10.0

It was an apartment so no interaction. Clean room local to shops.

4.0 / 10.0

Great location, comfy beds, great for our mini break in the city.

5.0 / 10.0

Place was lovely and homely. Enjoyed staying here, in the middle of central Liverpool & is in a great spot. Overall had a great stay, very easy to get in and out of. The apartment was cozy. However Communication could be improved prior to staying.

4.0 / 10.0

Well located,

6.0 / 10.0

This was a very very basic studio-style room, with absolutely no storage: about four hangars for clothes, but other than that absolutely nowhere to stash anything. This is fine if you're in town for a weekend, which is probably what these rooms are intended for, but I found it challenging to live in for over a week. A non-staffed location also made living logistics difficult. Everyone I ran into was very friendly, and I did catch a cleaner one morning for fresh towels, but I bought my own toilet paper at one point. There were also other small issues: the shower door didn't stay closed, so it was both difficult to keep the ground dry and annoying to dry off with a door resting on your body. The room itself showed a lot of wear and tear, also suggestive of its use as a weekend party pad. I regret not doing a video tour on arrival to make sure I didn't get charged for any of the existing damage (though I don't know that this will happen, they do require a very large deposit). The bed was comfortable (two twins together) and the area was quite quiet for Ropewalks. The location is very convenient to get to pretty much anywhere you'd like to in town.

4.0 / 10.0

Perfect for an overnight stay, comfy and had everything we needed. Couldn’t rate the service as everything was done by email and key codes which was convenient. Property definitely needs updating and the outdoor area could do with a proper clean but overall we were impressed for the price. My daughter loved the giraffe in the patio area of the room which definitely made her stay an unforgettable one!!

4.0 / 10.0

When we checked in, we were able to get into the building but when we went up to our room our lockbox didn’t open and we were locked out of our room for an hour. Only after calling reception 15+ times were we able to finally get in after waiting so long in the hot hallway. Some of the light switches didn’t work and room seemed like a lot of it hasn’t been updated in awhile. Toilet flushing was a weak as you had to flush multiple times. Only realistically good for the price and location.

2.0 / 10.0

Staff and services is very bad and rude. They said I have to pay £82.81,then I paid after they gave me keys. My property condition is bad.TV not working my children was boring.then I call and someone comes but he said to cable problem and said someone come tomorrow morning.but not came. I call many times not answer my calls. Can refund my £82.81. Please

2.0 / 10.0

Our room was not at all what we had requested and reserved. No proper communication with staff. Very disappointed. We just left and ate the cost..found another brilliant place to stay and resume our vacation. Unfortunate.

2.0 / 10.0

Even though they were modern, clean and in a good location, I would definitely not recommend these apartments. So many issues. Before our stay, they never replied to messages. Then, they had a convoluted, precheck-in procedure. They told me I had to provide a credit card as a deposit. Fine, even though it was already provided to Hotels.com, but I had to provide it on the day of check-in, after 1pm. As an international visitor, this meant finding wifi while traveling to Liverpool. Although the apartment is renovated and looks modern, it was done cheaply with no thought of travelers. A table instead of dresser with drawers for clothes. A shower stall with no shelf to put even a tiny bottle of shampoo. There were many other examples. I believe they do warn you that there's no lift, but the stairs are very tight and steep. Look for someplace else.

1.0 / 10.0

The bed was broken and when we complained they came pulled it out and threw the duvet cover the broken bit and said it was fixed. I spent a whole night on the floor. Extremely painful for someone with spinal stenosis. There was also no plug close enough the the pull out bed for my CPAP machine. We had to leave after our second night. When I went to the office to try and get it sorted the girl told me to leave because she was autistic and felt threatened by my present. I could hardly breathe or stand up let alone threaten anyone. I was stunned. Waiting for our refund to clear the bank and we had to book somewhere else. Travelling home today and it still hasn't reached our account

10.0 / 10.0

Great apartment in a great location

4.0 / 10.0

Good value. Information provided does not state you need to use a # after the 4 digit code is provided. The process to get the code is pretty poor and put the faith o Epic to control your personal data and ID.

5.0 / 10.0

Stayed for a couple of nights. Booked two apartments , both were spacious enough , 1 x couple, 3 x adults. rooms were clean, bathrooms were clean and all in good condition. loads of nice towels, beds were really comfy. Kitchen facilities etc were in good shape and well kitted out, handy for snacks and breakfast. Decor is on the dark side and the main room downlighters were not working, so sometimes it was a little dark, all other lighting fixtures operated okay. Location is bang in the middle of the city so access to everywhere was good. Bars and restaurants on your doorstep. No noise heard from any of the other rooms or from outside. If there was anything to improve, would be access to the top floors as there is no lift, so if you struggle (i didn't) then make sure you ask for lower floors. Oh and the chimney stack in the bedroom reverberated with some low level constant noise like an aircon or something that was slightly annoying.

4.0 / 10.0

Ideally located for the City Centre and the shuttle bus that we needed to catch to Anfield for the Dua Lipa gig. On arrival we were looking for number 75 and the numbers on the doors of the building only went up to 73 but after doing a lap of said building we then realised that those were the room numbers. Presumed that my security deposit would be taken automatically but fortunately I noticed that this wasn’t the case the night before our stay. Very quiet other than the seagulls! No milk provided for a tea/coffee. But overall a very decent stay for a very decent price and we would consider staying again if in Liverpool.

3.0 / 10.0

the light switch didn't work, seemed like the switch itself was broken, so had to rely on lamp light. the shower door was loose so would be slightly ajar while showering. the decor was a bit tired /tatty but overall it was clean and comfortable enough for a one night stay.

10.0 / 10.0

Close to city centre

4.0 / 10.0

Great Location, perfect for an overnight stay in the centre of Liverpool.

5.0 / 10.0

The flat was perfectly situated and the staff were helpful with codes and maintenance issues, just wee glitches. There was no hairdryer, I did say, and was told it was in the wardrobe, but couldn’t find it. A tea towel would be useful. The air con in the adjoining flat was very loud through the wall.

2.0 / 10.0

The location was great for the price. However there was no hot water during our stay, the bedsheets were dirty and had hair on, the pipe under the sink leaked onto the bathroom floor, and the windows are single-glazed so you can hear the traffic outside. Okay for a 1-night stay but wouldn't recommend longer than that.

4.0 / 10.0

The location is fantastic and we found great parking nearby that cost us less that £20 for over 48hrs. The apartments are very spacious but could do with some fresh paint on the walls. Ours had missing pictures frames and there were no blinds on the windows so the light woke us up early. The beds were clean and comfy and it was great to have a full kitchen to prep food for during the day.

4.0 / 10.0

The shower was in need of a clean as the head had limescale all over it cobwebs were in the apartment and the curtain was installed incorrectly so we couldn't even shut the curtains fully. the bed was also incredibly uncofortable that it gave me neck pain the day after but we vote with our wallet so I doubt I will use this property again

4.0 / 10.0

Great location, modern, VFM, enjoyed it

4.0 / 10.0

Great location & good sized apartment, needs a little makeover as looking a tad tired.

2.0 / 10.0

Room was nice and clean, but there was a pile of linen on the floor outside the room all day (until the next day we checked out). We could hear people walking above us. It has been a week but deposit still not returned, I asked and the reply was it takes 3-10 working days, so hopefully it will arrive within two weeks.

4.0 / 10.0

The sofa bed mattress was all stains when i pulled it out and there was a ball of hair lying on the floor and a smell when we entered the room

5.0 / 10.0

No fuss check in and check out. Friendly and helpful staff just a phone call away for any queries. Ideally situated with a Liverpool 1 shopping area just and main bus terminus just a 2 minute walk away and 5 minutes walk to train station.

10.0 / 10.0

Fantastic apartment, a short walk from everything we needed see in Liverpool. Great little kitchen with a dishwasher (not that we needed to use it. Great location with plenty of good restaurants. Great communication from the agents who rectified a slight issue within an hour. Will definitely recommend and will stay here again next time I'm in Liverpool.

6.0 / 10.0

Liked the space, the kitchen, the price, the location. Didn't realise there was no lift. My fault for not checking so there were a few flights of stairs. The whole stairwell reeked of cigarette smoke. The sofabed was the least comfortable bed I have ever lay on. 3 sets of guests woke us up drunk in the night. One set opposite were screaming like crazy people and laughing like witches at 3am. Thankfully a message to reception and they came up to sort the problem immediately. Some cutlery was missing, some was dirty and only 1 tumbler between 4. There were food and liquid residue drips dried down all the cupboards and wall in the kitchen which I cleaned up. No washing up liquid available so had to use shower gel. The pans are a bit small really to cook for a family of 4 but just glad to have the saucepan and frying pan. 11 am checkout fine but as i retrieved the car the cleaner knocked on the door at 11:05 and with no "good morning" rudely demanded of my wife and children "time to leave now". Most likely wouldn't stay here again.

2.0 / 10.0

The location was excellent and the process to get access was quick and simple. However, the room was dark, cold (and stayed cold even with heater), the shower was blocked so water built up in the tray, there was a missing bedside table, no spoons with tea facilities. Seemed to lack care!

4.0 / 10.0

Our room (28) was tidy, but was riddled with mould. The bathroom was extermely bad, everytime we went in the smell hit us. It was so overpowering that the cleaner had open all 3 windows in the apartment making the room freezing. The waterfall shower head was also riddled with limescale. We didnt have the time to make a complaint at the time as we had to head to the theatre. We certainly wont stay there again!

5.0 / 10.0

Great apartment spotlessly clean, comfy double bed, lovely little kitchen with everything you need great little extra of coffee tea sugar and little sachets of milk in the fridge will definitely stay again

8.0 / 10.0

Enjpyes my stay

10.0 / 10.0

Was very clean and spacious.

5.0 / 10.0

Great location, so handy for shopping restaurants and bars yet still quiet enough to get a good night sleep

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