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DoubleTree by Hilton Sunrise - Sawgrass Mills

Top rated by guests

Exterior

Lobby

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

8.6Excellent

(2,022 Ratings)

"Excellent location "

Alejandro

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(2,022 Ratings)

Hotel in Plantation, FL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free parking, 10-minute walk to Sawgrass Mills
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Change of bedsheets is available on request.
DoubleTree by Hilton Sunrise - Sawgrass Mills offers 252 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Sunrise hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at DoubleTree by Hilton Sunrise - Sawgrass Mills

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Map of Plantation, FL

city location on map

Nearby attractions

Hard Rock Stadium

Hollywood Beach Broadwalk

Plantation Central Park

Calle Ocho Walk of Fame

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(2,022 Ratings)

"Excellent location "

Alejandro

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(2,022 Ratings)

Hotel in Plantation, FL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Plantation, FL

city location on map

Nearby attractions

Hard Rock Stadium

Hollywood Beach Broadwalk

Plantation Central Park

Calle Ocho Walk of Fame

Available Rooms

About this hotel

Hotel with free parking, 10-minute walk to Sawgrass Mills
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Change of bedsheets is available on request.
DoubleTree by Hilton Sunrise - Sawgrass Mills offers 252 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Sunrise hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(2,022 Ratings)

5.0 / 10.0

Very comfortable, modern hotel with plenty of free parking and a nice bar and restaurant on property. It’s right across the street from Sawgrass Mall and a short walk from Amerant Bank Arena. We were in town for a hockey game and walked to and from the stadium, it worked out great.

4.0 / 10.0

Very friendly and helpful staff. Did not use the restaurant. Climate control was good. Only negative is that the property is starting to show wear, especially in some areas of the carpet and the hotel bar was very limited and not real inviting, sort of spartan.

3.0 / 10.0

Room was clean - staff not engaging

1.0 / 10.0

Linen on bed not ironed, looked as it has been used by previous guests… however it was washed. Very slow service during breakfast. We got tea and coffee just as we have finished eating our food. Reception staff forgot to give us vouchers for breakfast which was included in price of the room so 15 minutes have gone on clarifying why we had no vouchers. Room and bathroom well used and not refurbished for many years. Do not recommend.

5.0 / 10.0

.

5.0 / 10.0

Great

5.0 / 10.0

Great location!

4.0 / 10.0

B

5.0 / 10.0

Fin location and good service.

5.0 / 10.0

We thought the pricing was reasonable. The room was clean and the parking was close by. The food and the service in the bar and restaurant were much better than most hotels. Wilson, the bartender in particular was the accommodating.

4.0 / 10.0

Clean, comfortable and front desk staff friendly.

5.0 / 10.0

Todo excelente

5.0 / 10.0

Excelente en todo

5.0 / 10.0

Love the bed and clean sheets and pillow cases, (i examine before use) but the carpet can use some intensive cleaning.

5.0 / 10.0

Good confortable and good service. Congratuló Janet she os a good worker.

4.0 / 10.0

When we checked in I was told that I had reserved two rooms. And that I needed to contact Hotels.com to get this resolved. I did contact Hotels.com and they in turn contacted our hotel to see if they would waive the fee, and they did. Sometime in the middle of the night our room had a very strong smell. It smelled like someone was smoking pot. But that morning the smell was still there. So I contacted the front desk and also spoke to someone from housekeeping on our floor. When we returned from going out the room smelled better but no one had made come in to make the beds and cleanup a bit. So, I did have to contact the front desk again about that issue. When housekeeping came she looked and acted upset that she was having to make up our room. Aside from that experience we would stay again because of its proximity to the arena, and the bartender Wilson! He was fabulous.

4.0 / 10.0

The hotel was nice and the service was good. We had only two issues - one was the offering of TV stations. They didn’t have access to NBC which was carrying sports programming i wanted to see, as well as other common sports channels. Also, the smoking area is near the main entrance to the hotel, which was unpleasant at times.

3.0 / 10.0

The location of this hotel was awesome. The pillows were some of the best. I've ever slept on the bit was average. However, we were in Room 619, and all we heard all night long. Was the elevator going up-and-down? We had to turn the air conditioning to 68, so it would run all night To drown out the noise of the elevator. We did not contact the front desks because we were exhausted and needed to sleep.

5.0 / 10.0

Great overall experience.

6.0 / 10.0

We arrive a little after 4pm and we were told our room was not ready. We waited in the lobby and around 4:50 were told we could go to our room and it reeked of marijua. We took our bags back down stairs and asked for a different room. I will say they quickly accommodated us. I ordered room service and was told 35 minutes, but it took just over an hour and the burger was good but the steak on my salad was not edible it was full of chewy old rubber. The gentleman who brought our food was very nice and apologetic.

3.0 / 10.0

Unremarkable. Why bother to offer texting as a means of quick communication, when staffers are useless? Upon check-in on Friday, we asked for a late check-out on Sunday and were told to check back the day BEFORE check-out. On Saturday (as instructed), I sent a text requesting late check-out. Jessica told me to AGAIN check back, but this time, on the DAY of check-out. I told her I’d done as instructed, and perhaps all hotel employees need better training to ensure guests receive correct information since the right hand doesn’t know what the left is doing. She again replied and said she’d check to see if we could get a late check-out. BUT SHE NEVER GOT BACK WITH ME. Again, I sent a text (on SAT), and John noted we’d have a late check-out. HOW MANY TIMES MUST A GUEST MAKE THE SAME REQUEST? Jessica dropped the ball and her rude unprofessionalism has ensured we will never stay here again. Honestly, I could’ve overlooked the dirty carpet in our room that left my white socks FILTHY. I could’ve even let go the fact that one of the nightstands looked like it hadn’t been dusted at ALL. And it wasn’t the end of the world that the shower doesn’t get truly HOT. But the lousy service, coupled with being ignored by Jessica, was inexcusable. As owners of a business since 1988, we VALUE our customers and consider them the foundation of our success. When our customers have a need, THEY are our first priority. Seems like this hotel sees customers as a bother. Color me UNIMPRESSED.

8.0 / 10.0

Great hotel

8.0 / 10.0

Cleanliness, staff, breakfast all excellent

8.0 / 10.0

Pros: close to shopping and dining. Friendly staff Cons: housekeeping left dirty shets in room, did not make up beds properly (sheets half on) and did not remove garbage

10.0 / 10.0

Excellent location

10.0 / 10.0

I have been coming here for years and the service is always lovely. Bam checked us in and he was so pleasant and helpful. The cookies are what we all look forward to…so unique to this hotel. The Double tree in South Africa served used Rooibos iced tea. I love Double Tree!

10.0 / 10.0

In room service was phenomenal! I ordered breakfast in the morning and it arrived less than 20 minutes later!!!

4.0 / 10.0

Hallway very smelly due to chemicals used to clean carpet

2.0 / 10.0

This was awful. Staff didn’t think it was a problem that my door was warped and I had to push my body on it to lock it. Maintenance told me to be sure to use my safety lock. I was moved due to a mold smell of the entire floor which had dry out fans going. A church rents the ballroom and it was like animals running the halls of all hours. Rude manager and desk staff. Told me it’s “ a hotel not my house”. We checked out a day early it was so bad. Ruined my daughter’s 15th birthday weekend.

10.0 / 10.0

Very nice stay

8.0 / 10.0

I have stayed at this hotel a few times and it is has always been a relaxing, very comfortable stay, that I keep going back. Diane at the front desk has been very helpful, kind and friendly. She always makes me feel welcome when visiting. Property is very close to Sawgrass Mills mall so this is a big plus if also looking to do some shopping.

8.0 / 10.0

Located near restaurants and shopping

10.0 / 10.0

Good

8.0 / 10.0

Very nice people at the front desk. The pool is very nice and they provide free parking space. The showers in the bathrooms , the elevators and the pool área look a bit old. Apart from that, the hotel is a lovely place to stay.

10.0 / 10.0

My husband insists we stay there for the cookies

10.0 / 10.0

The hotel location to the mall is convenient. The variety of food options for breakfast was good and being able to take away item was a plus. Beds were also very comfortable and room was spacious.

10.0 / 10.0

Convenient to my events and many dining options close by

10.0 / 10.0

Always stay here neve had an issue.

8.0 / 10.0

It was a great stay for the night. We went to a concert and it was a very convenient place with many options around us.

10.0 / 10.0

I just always love this hotel

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