Hotel Tante Alma Mannheim

Overall excellent, though tea/coffee facilities in the room we're not replenished. Appreciated the upgrade to a room with air conditioning!

Overall excellent, though tea/coffee facilities in the room we're not replenished. Appreciated the upgrade to a room with air conditioning!

The price, space, location and friendliness was a high rating. When I dropped off my car rental late at night, I wasn’t able to reach a taxi cab. I texted a family member at the hotel and the clerk called a taxi to pick me up at car rental and drop me off at hotel. That meant a lot! The bathroom could have been cleaner but willing to live with it for price, location, space and friendliness. We got two double beds (one was a couch but was ready for us). We just needed a place for the night, and this location was near the train station. One thing is that the rooms were extremely warm. We resolved that by opening windows which made it a bit noisy as the window faced the street. We were so tired, we were just grateful to have a decent place to stay. There is parking on the street along the hotel.

The price, space, location and friendliness was a high rating. When I dropped off my car rental late at night, I wasn’t able to reach a taxi cab. I texted a family member at the hotel and the clerk called a taxi to pick me up at car rental and drop me off at hotel. That meant a lot! The bathroom could have been cleaner but willing to live with it for price, location, space and friendliness. We got two double beds (one was a couch but was ready for us). We just needed a place for the night, and this location was near the train station. One thing is that the rooms were extremely warm. We resolved that by opening windows which made it a bit noisy as the window faced the street. We were so tired, we were just grateful to have a decent place to stay. There is parking on the street along the hotel.

Convenient location!

Convenient location!

Very friendly.

Very friendly.

Love this hotel..

Love this hotel..

Great home feel...like you are visiting your grand auntie or grandma

Great home feel...like you are visiting your grand auntie or grandma

Very nice lady , very professional in the reception and the man when we check out

Very nice lady , very professional in the reception and the man when we check out

The workers are very friendly and could give us all the suggestions we asked for. We will come back definitely

The workers are very friendly and could give us all the suggestions we asked for. We will come back definitely

Comforting bed. Nice shower Big window with a view. Very friendly staff

Comforting bed. Nice shower Big window with a view. Very friendly staff

I was very disappointed in our stay. Kids on the ground floor literally running everywhere making checking in, out, breakfast, and carrying luggage in very difficult. I believe they are housing refugees which is very kind of them but there needs to be a better way separate a living space for these families and a checking in area for hotel guests. We were skipped in line several times while trying to check in over a broken dart board, checking mail, and whatever demands the kids had at their whim. The children definitely deserve a little grace in their circumstance but it makes things hard for paying customers. Also very hard to explain to my child why she couldn’t run and play tag in the hotel hallways when the other kids were. When we checked in we were told we could only park for one of the two nights we were staying (What?!? I wasn’t aware we needed to “prebook” parking) and our room we had booked (with ac) was not available. Once I told them this was not acceptable a very helpful worker worked hard to find solutions. Unfortunately once he was off things only went down hill from there. We didn’t receive maid service. I completely understand if this is a COVID policy but we were never told we wouldn’t get it. This meant no coffee replenishment and we never had any soap in the shower. The container was empty and I was hoping the maid would catch it. I informed the gentleman at checkout and he just looked at me with a blank look and rushed me a long.

I was very disappointed in our stay. Kids on the ground floor literally running everywhere making checking in, out, breakfast, and carrying luggage in very difficult. I believe they are housing refugees which is very kind of them but there needs to be a better way separate a living space for these families and a checking in area for hotel guests. We were skipped in line several times while trying to check in over a broken dart board, checking mail, and whatever demands the kids had at their whim. The children definitely deserve a little grace in their circumstance but it makes things hard for paying customers. Also very hard to explain to my child why she couldn’t run and play tag in the hotel hallways when the other kids were. When we checked in we were told we could only park for one of the two nights we were staying (What?!? I wasn’t aware we needed to “prebook” parking) and our room we had booked (with ac) was not available. Once I told them this was not acceptable a very helpful worker worked hard to find solutions. Unfortunately once he was off things only went down hill from there. We didn’t receive maid service. I completely understand if this is a COVID policy but we were never told we wouldn’t get it. This meant no coffee replenishment and we never had any soap in the shower. The container was empty and I was hoping the maid would catch it. I informed the gentleman at checkout and he just looked at me with a blank look and rushed me a long.

Large room with a very comfortable bed. A slight issue with the check in due to covid 19 regulations.

Large room with a very comfortable bed. A slight issue with the check in due to covid 19 regulations.

Hostel very close to coty cwbter by walk. Everything necessary inside the hotel

Hostel very close to coty cwbter by walk. Everything necessary inside the hotel

Great Time, very attractive view and it will be great to come back and enjoy it

Great Time, very attractive view and it will be great to come back and enjoy it

Basic room with nice bathroom shower. Close to the train station but did not disturb sleep.

Basic room with nice bathroom shower. Close to the train station but did not disturb sleep.

I was worried that the single room would be too small but the bed was a good size, the room felt spacious and was good for the price.

This hotel was simple, clean and convenient to my needs.

This hotel was simple, clean and convenient to my needs.

While the decor and furniture might give you the impression the hotel's a bit dated, rest assured that everything works, the room is spotlessly clean and the towels and linens are top-quality. Staff were courteous, helpful and well presented in crisp uniforms. If you want want trendy colour schemes, mood lighting and enjoy self-service stay elsewhere but personally of highest importance to me as a frequent business traveler are service, quality, low-noise and cleanliness and the Augusta scores top marks for these. Location is great too: just a short stroll to the water tower/centre, Luisenpark where we had our meeting and a couple of great restaurants opposite as well.