smartments Mannheim Hauptbahnhof
Top rated by guests





8.0Excellent
(1,135 Ratings)
"Perfect location, fully equipped, 5 mins walk from Hbf Mannheim. Fully automatised 0-24h check-in, zero contact. Next time I'll stay for more than 1 night there."
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Smartments Mannheim Hauptbahnhof provides air-conditioned rooms in Mannheim. Complimentary Wifi is provided throughout the property and private parking is available on site. The condo hotel also offers facilities for disabled guests.
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Accessible Parking
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(1,135 Ratings)
"Perfect location, fully equipped, 5 mins walk from Hbf Mannheim. Fully automatised 0-24h check-in, zero contact. Next time I'll stay for more than 1 night there."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Perfect location, fully equipped, 5 mins walk from Hbf Mannheim. Fully automatised 0-24h check-in, zero contact. Next time I'll stay for more than 1 night there.
The view is towards the railway station, so it's not nice but okay. Fun to watch the trains.
8.0 / 10.0
Great communication and super efficient check
In procedure.
Nothing
10.0 / 10.0
No issues checking in or out - was able to do everything without talking to anybody, which I loved. The room was well-equipped and I liked the accessible location - close to the train station.
Honestly, no real complaints. I just had issues with the coffee pods not opening 🤣
8.0 / 10.0
Smartments are close to the Mannheim Hauptbahnhof and the city centre, there are several supermarkets in the area (10 minutes walk) and also numerous cafes and restaurants in the area. The apartment was quite spacious, the kitchenette is good for meal preparation with an induction cooktop and a microwave oven. Utensils, crockery, and pots/frying pan are provided. The under-bench fridge is quite large and there is plenty of cupboard storage space. The online check in/ check out worked well. The bathroom was small but very functional, and body wash was provided. My stay was 8 days and Smartments was ideal for me (single person), well priced, convenient, modern, clean,and will be my repeat booking for for future visits to Mannheim!
There was not a kettle provided in the kitchen? I think this in definitely something that should be available (either in the studio or on request) for a quick cup of coffee, etc? Also, the large pan/pot was very slow to boil water as I don't think it is the correct sort for an induction cooktop??
6.0 / 10.0
Design and easiness
Personal wasn’t friendly and helping. Rather angry and provocative. The beds are super small
5.0 / 10.0
Clean and close to train
Very bad service. There should be 24/7 customer support. QR code/virtual key did not work. I was told by Text on WhatsApp that I would have to wait until morning to speak to someone because it was most likely the door lock itself that was not functioning. Really? Where was I supposed to sleep? On the floor?I walked 25 minutes in the rain after a very long day to not be able to get into my room. They would not put me into another room that night. I found someone in the lobby who helped me make an actual card key which the customer Support did not tell me was an option!! to find out from a complete stranger, how to get into my room and not customer support is very bad business!!!
8.0 / 10.0
Few minutes from the train station and pretty close to the tram.
The fridge was very noisy. Could only fall asleep when the fridge stopped its freezing cycle.
The kitchen area was cramped.
When someone in the neighboring apartments were opening or closing the doors, it felt like an earthquake when I was standing in bed.
3.0 / 10.0
The location is convenient.
No staff at all after 16:00.
8.0 / 10.0
Very nice place , the facility had what was needed.
Everything was clean.
Distance from the center and station is short about 8-10minute walk.
The reception was very kind and friendly.
The shower door was missing the handle it had a hole instead.
5.0 / 10.0
Good location. Clean facility.
Although it says there's parking, it's extremely inadequate compared to the number of rooms. There's no parking space except in front of the hotel. There's also a sign saying your car can be towed. If you arrive in the evening, you won't be able to find a parking space, and since there's no one at the reception, you won't be able to get any help. I drove around for a long time, but there wasn't a parking space, so we parked outside. When we woke up the next morning, our cars had been towed. We paid a fine of 372 euros for each vehicle. We spent two hours trying to get our car back. The receptionist said the license plate numbers should be provided in advance. There's no such explanation. Since we rented the car the same day, we only learned the license plate numbers a short time ago. Don't just go there because there's parking; you'll be left stranded.
9.0 / 10.0
This property is conveniently located close to the main train station and makes it easier to get around. Once you are checked in, everything works perfectly from the access to the wifi, and the room was just as great. I loved that it had enough space and amenities, I didn't want for anything while I was there. Ok, maybe an iron but I made it just fine without it. It was definitely great value for money.
Nothing really, I enjoyed staying here.
8.0 / 10.0
Great location. Modern room. Easy check in and check our
sticky floor and not so clean bathroom floor.
6.0 / 10.0
You have everything you need even id you decide to cook and live there.
I received messages through email, WhatsApp, and Booking.com, which was confusing. The WhatsApp messages looked suspicious, and I couldn’t find key info like the hotel address. It would be better if all communication stayed on one platform.
Train noise during the night and I wasn’t be able to sleep.
2.0 / 10.0
Very little. Rather than an apartment for *business* travellers, I found an overpriced warehousing facility for students, if you want to be very generous to the place
No desk, no laptop safe, no reception staff for 22 h/day, "kitchenette" so small that the only place for washing up implements was on the cooker, bins integrated into wardrobe, walk from station highly unsafe (walk between rail tracks and derelict building site) and thus unsuitable for solo female travellers.
8.0 / 10.0
Comfortable bed. Fantastic shower. Nice view from top floor. Easy check in. Quiet rooms.
Very noisy fridge. No kettle.
10.0 / 10.0
The apartments were exceptionally nice, well maintained and well equipped and relatively spacious. The location is great as well, close to the main train station, but not right next to it, it's still far enough that it's peaceful and you don't have people walking all around the building. The self check in process is also quite simple and straightforward. For this price I am quite certain that you will not be able to find anything nearly as nice as these apartments.
Not much really, it was as close to perfect as it can be.
5.0 / 10.0
No breakfast
There were no Chairs in the room to use at the table and for somewhere other than the bed to sit on.
Unsecured wifi in the middle of the city really bad.
Uncomfortable pillows
7.0 / 10.0
The location is quite good - not too long of a walk from Hbf. Checkin was smooth and user friendly. Originally I wasn't sure, but the instructions to generate key card was super easy to follow. Room itself is decently furnished and spacious. They made smart use of the space to have all the necessary items available for cooking and a comfortable stay. In the end it was value for money. Staff was very friendly and very responsive. They were able to answer all my questions.
The room was cold and heating was shot. Even though the thermostat was cracked all the way up, had to wear a jacket to stay warm inside the room. This was biggest negative. The floor seemed sticky. Bed had a rough sheet and was not comfortable. Though I did not mind much, but the train noises at night could be annoying sometimes. The vending machine was broke and could only be operated when there was staff, which meant if you arrive after 7pm, you can't use them.
9.0 / 10.0
This hotel is excellent for travellers, especially those without a car. It is a 7 minute, very easy walk from the station. Also, there is excellent tram connection in the next street over, as well as access to a Lidl supermarket for groceries in the same street. (Schwetzingerstrasse). It is an easy 15 minute walk into the main part of town, if you prefer to walk. The hotel kitchen is well equipped for basic cooking and there are even small amounts of oil, salt, sugar available downstairs. There is a comfortable seating area and coffee machine in the foyer. The laundry is excellent. The room is serviced once a week but additional towels etc are available as needed.
The thing I really missed was a kettle in the room, as I am a tea drinker. (Luckily I had an immersion heater with me.) However the coffee machine is very good and some free coffee pods are provided when the room is serviced. The seating in the room is sufficient but not comfortable but it is possible to sit downstairs for reading, computer work etc.
8.0 / 10.0
Located close to the railway station, and 15 minutes walk from the center. Practical for business visits.
We received less towels than what we needed, and the pillows were very uncomfortable.
9.0 / 10.0
Excellent for my 2 week stay. Had all the facilities I needed and more. Staff members were lovely and quite accommodating. Location wise, it was a nice walk to the city centre and there were plenty of food options available nearby. I'd definitely stay here again in the future.
9.0 / 10.0
Very good location. Clean room and very good personnel
10.0 / 10.0
There was no staff, everything was automated.
So your question related to staff is invalid.
7.0 / 10.0
Close to main station
Convenient furniture
AC was noisy
Fridge was very noisy
10.0 / 10.0
Immaculate, well equipped apartment. Close to the station and restaurants. The sound isolation is good .and there is a lift. Drinks and snacks can be bought from a machine on the ground floor. I have stayed here 3 times now and will come again!
5.0 / 10.0
The view over the trains at night. The closeness to the train station
Poor cleanliness. I stay the second time here and I think the hotel decided to save costs on the 2 most important factors in a hotel: proper bedding (matress, sheets, pillows) and properly trained cleaning personal/cleaning routine. There was hair everywhere from previous tenants, on the floor on the mattress, the bed sheets smelled like someone used it, shower and toilets not scrubbed, soap and trash from previous tenants. Absolutely not worth all the "pretty" deco.
6.0 / 10.0
Very nice and friendly workers, good design, clean room
Very bad soundproofing. I literally could hear everyone walking in corridor and my neighbors noises
7.0 / 10.0
Nice appartement. Isolated windows limiting the noise. Very close to hbf. Personal very reactive and helpful
Cleanliness is not thorough. Stayed in 2 different rooms and both had a lot of hair from previous tenants on the floor.
Bedsheet of the matress very old.
7.0 / 10.0
Close to the place where I was going to
The stove not working, and no any staffers around the whole time
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at smartments Mannheim Hauptbahnhof. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is smartments Mannheim Hauptbahnhof pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at smartments Mannheim Hauptbahnhof?
We found 16 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wheelchair accessible.
