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Holiday Inn Chicago Dwtn - The Mart by IHG

Top rated by guests

Exterior

Lobby

Premium bedding, in-room safe, desk, laptop workspace

Exterior

Premium Room, 2 Queen Beds, Accessible, City View (Mobility, Accessible Tub) | Premium bedding, in-room safe, desk, laptop workspace

8.6Excellent

(2,177 Ratings)

"Easy check in, room was perfectly clean as well as the halls and elevator. Great view, restaurant and bar were wonderful as well. Courteous staff."

Todd

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(2,177 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Riverwalk hotel with 2 restaurants and a 24-hour fitness center
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a sauna, a microwave in a common area, and conference space.
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Holiday Inn Chicago Dwtn - The Mart by IHG

Restaurant

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(2,177 Ratings)

"Easy check in, room was perfectly clean as well as the halls and elevator. Great view, restaurant and bar were wonderful as well. Courteous staff."

Todd

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(2,177 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Riverwalk hotel with 2 restaurants and a 24-hour fitness center
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a sauna, a microwave in a common area, and conference space.
Holiday Inn Chicago Dwtn - The Mart by IHG offers 228 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(2,177 Ratings)

5.0 / 10.0

Consistent

4.0 / 10.0

Room was clean it was kind of amazed to get to the rooms but it was a nice room and the price was nice

4.0 / 10.0

Camera e lobby

5.0 / 10.0

Can’t really complain. Asked for a suite with skyline view. Got a corner suite with skyline view. If anything the hotel rooms are a bit tired.

4.0 / 10.0

sadly the Television didn't work nor the shower but the staff was very lovely and friendly and the View was fabulous

3.0 / 10.0

The bathroom needed updated paint peeling off ceiling and air vent above shower head not a 4 star hotel more 3 star

5.0 / 10.0

very affordable and nice hotel

4.0 / 10.0

Good location

1.0 / 10.0

Room- the TV didn't work. We had to keep calling for someone to come look at it. The pool was supposed to be heated but the maintenance man told us the heater was broke so the pool was ice cold. The staff was rude when checking in. When booking the room it was not stated that there was a 200 deposit.

3.0 / 10.0

staff was nice. room didn’t have towels & water didn’t get hot

5.0 / 10.0

All of the Above! Everything was Amazing!

5.0 / 10.0

Recomend

4.0 / 10.0

Needs more informative resources: for parking, breakfast time. Rest of the services, great

4.0 / 10.0

Ms Loretta was OUTSTANDING, there was a problem with our parking and she went above and beyond to get it fix. And made sure our birthday stay was great.

5.0 / 10.0

Clean room, great view

2.0 / 10.0

I booked my stay for my birthday with my family. This was my first stay at this location. From the pictures and web descriptions, I thought the room we booked had a shower/tub combo. It did not. Just a shower. I was hoping to take a relaxing bath, but was disappointed. The heating system was full of dust and lord knows what else. We were afraid to even turn up the heat. We didn't want to breathe in what it would have pushed out into the air. It also was falling apart on one side of the room. The real kicker was the lagging TV. We couldn't watch anything during our entire stay. I was so annoyed.

5.0 / 10.0

Incredible value for the cost. Beautiful hotel, excellent location. The only downside was taking one elevator from the lobby to the 15th floor, exiting and walking to another elevator to go to your floor. Small inconvenience for a great stay.

5.0 / 10.0

—The room was very neat and clean —Staffs were really nice and helpful —breakfast was really good —Air conditioning kept us warm from the cold I would definitely come back!

5.0 / 10.0

Everyone was very friendly and welcoming

3.0 / 10.0

It was a convenient stay for downtown and with parking for the extra fee made staying downtown much easier. Hotel was clean and staff were very nice. However, we did ultimately choose this hotel for the “heated swimming pool” per our kids input. The pool and pool area were both freezing and we were not able to enjoy this. If you’re staying for the pool, don’t.

5.0 / 10.0

Nice

2.0 / 10.0

I am writing to express my dissatisfaction with several issues we experienced during our recent stay. We originally booked a room for Saturday but added Friday night as well due to the incoming snowstorm. When we checked in, we hoped the two nights could be combined so we could remain in the same room for the duration of our stay. Unfortunately, this did not happen, creating unnecessary inconvenience. We also dealt with a leaky sink pipe, which resulted in us having to move rooms three different times. At one point, we were placed in a smaller room, and the staff member assisting with the room change appeared inconvenienced and unwilling to help us secure a comparable room. Only after multiple moves were we finally placed in a room similar to what we originally booked. While we were offered a $30 refund, we feel this did not adequately reflect the amount of disruption, inconvenience, and time lost during our stay. Given the repeated room changes, the downgrade, and the overall inconvenience, we believe a more appropriate resolution should have been offered. Additionally, the customer service at the concierge desk was disappointing. Several staff members were not polite, and the woman who checked me out on Sunday was especially rude and unfriendly. Her attitude left a very negative final impression on our stay. Overall, the repeated room issues, lack of helpfulness, and poor customer service made our stay far less enjoyable than expected.

4.0 / 10.0

The location of this hotel was very convenient as I had business at The Mart. It was clean, the room was nice and the staff I encountered were friendly. My only complaint would be the navigation of the building. It was a little annoying having to go up one elevator and across a lobby to another elevator just to get to my room. Overall I would recommend it if you want to be in that area.

5.0 / 10.0

Nice pool and sauna. Clean room with lovely view.

8.0 / 10.0

Room was what i expected

10.0 / 10.0

Easy check in, room was perfectly clean as well as the halls and elevator. Great view, restaurant and bar were wonderful as well. Courteous staff.

10.0 / 10.0

Great place

10.0 / 10.0

Room was clean and comfortable. Staff was very nice and helpful. Walking distance to many attractions and Union Station.

10.0 / 10.0

Clean room, nice staff

10.0 / 10.0

Best experience!

10.0 / 10.0

Excellent location

8.0 / 10.0

The room was decently clean. There were a couple of spots on the carpet where there are small debris. Bathroom was clean overall. The bed sheets are clean as well. However, the mattress itself had a big brown stain on one of the corner of it. We didn’t care much for that stain though since the bed sheets are clean. We had the view of the river and it was really good. For the price range that we paid, I would recommend other people to stay here.

10.0 / 10.0

Everyone is was kind and helpful . More than accommodating . The location was convenient. A modern yet simple hotel

10.0 / 10.0

The staff was amazing very helpful. Place had everything one could need.

10.0 / 10.0

Great hotel.

5.0 / 10.0

They need more variety on the menu, otherwise everything is fine

10.0 / 10.0

Great location

5.0 / 10.0

The hotel was clean and close to plenty of restaurants. The parking across the street was easy to figure out but it was $61 a night. It's on a little dead end street so thankfully no traffic or anything out front.

2.0 / 10.0

No water in room - coffee machine didn’t work Shop in lobby selling food and water items at extortionate prices

8.0 / 10.0

Great location and nice room

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Holiday Inn Chicago Dwtn - The Mart by IHG. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Chicago Dwtn - The Mart by IHG pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Chicago Dwtn - The Mart by IHG?

We found 1 amenities for this rental. This includes , and restaurant.

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