Back Claremont Grove

location

NA

Simple to get keys and instructions were clear and halpful

the sofa bed was not the most comfortable to sit on, but completely understand why its a beneficial piece of furniture for the accomodation

EVERYTHING

NOTHING

Fully equipped kitchen with full size fridge/freezer. Quiet location. Off street car park (this was also a negative). Comfortable seating.

When we arrived, an email sent later after the booking confirmation said "Unfortunately, we have been unable to secure the required advanced payments, so we were unable to send your final check-in and access information." As we were driving, we did not receive this until we arrived. We then paid the additional fee and contacted the property manager who then sent the access info. This was poor communication that should have been provided at the time of booking. The car space was good, but it only suited very small cars. We had a medium SUV so it had to be parked with the rear hanging out into the laneway. The bed was awful. Well past its useby date. I think I felt every spring in the mattress. No room to get to the other side of the bed. Needed to climb over the other person. See photo.