The City Club On Plein

5.4

(571 Ratings)

"I bought my own breakfast"

Verified guest

Don't miss out! Price and availability may change

5.4 / 10.0

(571 Ratings)

Apartment hotel in Cape Town

2 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Pool, Garden and more

About this apartment hotel

The City Club On Plein offers accommodations in Cape Town, 5.9 miles from Kirstenbosch National Botanical Garden and 6 miles from Table Mountain. The property is around 2 miles from CTICC, 2.8 miles from Robben Island Ferry, and 3.

Amenities at The City Club On Plein

Free WiFi/internet

Free Parking

Pool

Non-smoking

WiFi/Internet

Garden

Map of Cape Town

Nearby attractions

Kirstenbosch National Botanical Garden

Available Rooms

$$$$

5.4

(571 Ratings)

"I bought my own breakfast"

Verified guest

Don't miss out! Price and availability may change

$$$$

5.4 / 10.0

(571 Ratings)

Apartment hotel in Cape Town

2 guests · 1 bedroom · 1 bath

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Pool, Garden and more

Map of Cape Town

Nearby attractions

Kirstenbosch National Botanical Garden

Available Rooms

About this apartment hotel

Amenities

Free WiFi/internet

Free Parking

Pool

Non-smoking

WiFi/Internet

Garden

Ratings and reviews

5.4 / 10.0

(571 Ratings)

100% verified reviews

5.0 / 10.0

Bad service

Location.

Service was bad. We were given one toilet roll for 4 days. Shower had no door now the floor was wet mind you there is no mops available contacted the number I was provided and they told me to ask a housekeeper the following day.

5.0 / 10.0

It was just okay

The area was close to everything

They didn’t have the cleaning staff in the room and the toilet had a bad smell

7.0 / 10.0

I had a great week at City Plein but they can improve given time

It was close to CBD and V&A Waterfront

The access codes were mixed up so I had to spend quite a few minutes trying to access them

8.0 / 10.0

It was fine

It’s a quiet place

The WiFi didn’t connect the whole day

1.0 / 10.0

Not impressed, the place is just to make money not provide hospitality

Nothing

- the bathroom door had a damage in it, the shower water ran outside the shower area and flooded the entire bathroom, the shower towels provided were such low quality that they flaked off when wiping myself, I had to get a towel. - The room had no place to put your clothes, had to live out of my bag for five days - The housekeeping service was terrible, came into the place and took out the trash but didn’t even change towels - The tv was smaller than most laptop screens - The places echos because it’s so empty

4.0 / 10.0

Just okay

Cleanliness

Noise, staff not cleaning our rooms

2.0 / 10.0

I am so upset , i paid for wifi and i notified the place , no one came

Clean

No wifi and paid so much money i need a refund

1.0 / 10.0

It was really bad. I’m glad I was there for just 1 night.

Nothing

Everything, I had to use my data to watch YouTube and download Netflix because nothing on the TV was working. The door kept banging so I couldn’t sleep properly. The way they designed the bathroom is terrible because I barely could get out the bathroom.

1.0 / 10.0

A place where no one must stay. It’s a scam

Nothing because I didn’t stay there when we wanted to checkin they dubbed us and gave me 1 dirty apartment that was full of cockroaches, the linen was smelling, dirty and spoiled.

Everything, customer service was the worst in this world. We never accepted to checkin as we had booked 2 apartments and we were given 1 studio. And when i asked to check the room what we saw was disappointing and disgusting. 🤮 cockroaches, dirty and spoiled linen.

8.0 / 10.0

Almost excellent just not up to the city club standard

Everything besides the shower which was flooding

The shower drain was blocked . Flooded the bathroom while showering

1.0 / 10.0

Very disappointed

To be honest nothing at all !!

Everything the place was not what it looked like on the app.

1.0 / 10.0

I wish no one to go there!

I like nothing at all! It smelled like pig I didn’t even stay.

Alot. No toilet paper, no stove there’s a smell inside and no parking whereas they said they do have when I am complaining the staff laughed and dropped the call sies!

8.0 / 10.0

My stay 3Dec'25

I liked that the location was near to Woodstock mainroad to get to a shop easily. I liked how spacious the room was and how clean linen was..i liked the fact that you can braai and have a swim in the pool and I liked the fact that you get emailed the codes to enter the premises and you get emailed on where your keys are.. The security is great.

I didn't take a swim in the pool because it was obviously dirty of the guests and the dirt blowing outside.. I ddnt like that there was no parking for our vehicle when I called in befre arrival so we had to park it at home and take an uber there..I would like them to have a fan in the room for hot days. Nd I ddnt like thst we ddnt have a mop in the room for the bathroom because the water n shower is in one n there's nothing thst stops the water from running out the bathroom door n flooding the bathroom.

9.0 / 10.0

It was great

The TV didn't work

1.0 / 10.0

I never stayed nor check in we could see and hear is not safe for us

On pictures on bookings.com were good but in reality the establishment was misrepresented and misleading we were looking for parking their facility had only two parking which left us without parking we had to cancel our booking with them before we check in but they sent a suspicious Nigerian men driving Toyota Etios asking us to follow him to better facility they own with parking we asked them if they can send us the link for the facility if is on bookings.com but they didn’t send it to date but insisted we come to their other establishment we became suspicious and feeling unsafe we then called bookings.com to cancel our booking but even today we have not received our refund

Woodstock area was unsafe and the person on the phone was not professional at all trying to convince us to come where they are we refused after two hours we then booked with AirBnB. We can not follow people we prefer using booking app which my son has access to if we are invited in an establishment that is not on bookings.com and we didn’t not book our family member wouldn’t be able to track us is not safe @bookings.com please refund our money

1.0 / 10.0

Don't book this place!!

Good location

Very noisy room with weird clicking noises. Absolutely shocking check in process. We were required to submit a lot of online info and then asked to call them to get check in info. When we called they did not answer the phone for quite some time, took us ages to get a hold of them. We ended up being told we had not booked the accommodation we booked and then was placed in an entirely different location. Also absolutely ridiculous that they require you to review them 10/10 before being able to receive a 5% discount on buying the usually free coffee powders and teas provided in the room. Never have needed to pay for this. And the ridiculous bribery to review. Who are these people!??

1.0 / 10.0

I had an awful stay.

There’s not even a single thing I liked about that place.

Their service is very bad. I had an awful experience 💔 we struggled to get inside the premises and it wasn’t safe around the area. We waited for 20 minutes until they gave us a pin to get inside. The were no parking for our car we had to go to the head off to park there and use our money to request to the BnB. We had no WiFi which was the most frustrating part on our journey. We couldn’t access anything at all. We reported the issue and they didn’t do anything about it. Not even an apology. I highly do not recommend it. The room was licking inside there were water under the bed not knowing where did it come from and it was dirty under their little cupboard. They said there’s a wardrobe for our clothes on their site and that was a lie. There’s a lot they lied about on the website that’s not available there

2.0 / 10.0

R900 PER NIGHT! NOT VALUE FOR MONEY.

It was clean and I felt safe, but that is where it ends.

It was completely ill-equipped. 1 plastic cup, 1 plastic champaign flute, 2 tiny coffee cups, no bed side lamps, no milk, not a tea spoon in sight, 2 knives and a spoon (no fork,), only hint that two people were staying is two bath towels. No spare toilet roll, no towel rails, no hand towel, no gate remote to park on site as advertised, no shower caddy, the hardest mattress, the thinnest pillows, the thinnest duvet. Oh, and the bathroom door is a joke.

3.0 / 10.0

None

The bedding it was smelling like cigarettes

5.0 / 10.0

The showers need improvement please!

The place was good nice and clean ,close to shops and other activities

The shower was a problem couldn't even have a proper shower ,the showers needs to get fixed

3.0 / 10.0

Inconvenient and unpleasant.

That it was clean.

When we arrived at 3pm the cleaning lady wasn’t done cleaning our unit and we had to wait 45 min for them to complete plus including another 30min waiting for the wet floor to dry, we were supposed to check in at 3pm but only checked in past 4 to 5. On the website in booking.com it states that there is a braai section for us to braai and make use of, but when we arrived we were told there is no braai, I even made a phone call before hand to confirm if I needed to bring my own wood and coals and we brought that along as unessacary knowledge because we were given false information on the booking site. Our foods that needed to stay frozen went off and melted, the fridge provided couldn’t hold the capacity of the amount of meats we were going to make us for lunch and supper, we could not make use of the meats and foods that went off in the fridge. This is unacceptable because if we were not given false information we would have avoided bringing so many times that went to waste and carry so much luggage. There was also a random guy that kept patrolling infront of our unit which was very suspicious we caught him twice and asked him what he was doing, there was no security guard at the time. My partner and I would like to have a refund or some sort of compensation for the inconvenience the place has caused us.

5.0 / 10.0

It was okay, the host doesn’t listen to quarries and they also don’t respect requests.

Convenience

The Water Was A Issue In The Apartment, when I called to let them know all I got was “There wasn’t any issues yesterday”

1.0 / 10.0

Horrible experience overall

I liked the colour of the walls in the apartment

I reached the property at 3 pm, as check-in commenced at that time. Instead of being efficient and ready, they kept me waiting outside for three hours before assigning me an apartment, despite my having settled the payment that same morning. After three hours of lingering outside, I felt I was pleading for entry, even though payment was complete. Access was delayed due to staff being occupied. My partner and I eventually gained entry, only to discover the apartment hadn't been cleaned; the cleaning staff departed twenty minutes prior. The lack of hygiene was immediately apparent. To compound matters, a significant disturbance erupted outside during the night due to a theft from a neighboring apartment. The irate neighbors' commotion, lasting from 9 am to 3 am, prevented any restful sleep. The entire experience was dreadful; I honestly wouldn't recommend this establishment to anyone. Their lack of organization is appalling.

1.0 / 10.0

I wouldn't stay here again

The location wasn't bad

They gave us coffee but no coffee cups, no stove too, 1 toilet roll for 3 nights and the door didnt lock

1.0 / 10.0

The stay was not safe

Nothing good about that place, the area is suspicious

The place is in a nosey area and it’s chaotic. The place is not safe if you’re travelling alone and more especially if you’re a female

1.0 / 10.0

Horrible

N/A

The room smelled so bad that I could not even sleep I had to open the windows. Sadly I did not even use the bathroom it was like dead body was there. A horrible condition for someone to stay there. I even talked to the lady and asked maybe to change rooms or go to different City Club but she was not helpful. I even asked what is the process for this she just did not care.

8.0 / 10.0

Will definitely visit again.

Well received the property was definitely better than we expected.

Signing up each time we stay at a City Club venue time consuming and information should be on a database already.

1.0 / 10.0

Terrible

Nothing

Firstly I was told to send my ID and complete registration before my check in and after doing so I would receive check in instructions, I sent my ID and completed registration at 12pm, I sent a follow up on the WhatsApp number asking about the instructions and on the booking.com message system and no response, I got to the place and I still had no check in instructions, I had to call them to get the instructions while I stood outside in the rain. Got to the place I struggled to open the door cause the key wasn't working, finally managed to open it and I get into the place there's mold on the ceiling, there's no cups to have coffee out of, the glasses are plastic and where dirty, there weren't forks, the bed sheet was dirty and broken, I sent a video to the WhatsApp number of the bedding, I also requested for secured parking when I made the booking and the day before I asked again about the parking as I would need it, I had to call them again to find out about how to get access to the parking, whene my partner arrived we drove to the main building to get the remote for the gate, I also left all my thing in the room with the door unlocked cause the key wouldnt lock, I had to take the key back and then they saw that they gave me a spare key, we did not even stay our full stay and we checked out the next day immediately. I tried calling again cause the second key that I was given also would not lock the door snd sfter an hour of struggling we were finally able to lock the door. And the bathroom door could not close, when ever we tried it would scrape against the floor and get stuck

5.0 / 10.0

Not what I expected..

Apartment was cute, and the bathroom was nice and neat.

It states they have secure parking and they don't. Had to park opposite the road in an open parking lot. When calling for assistance before checking in the evening no answer via WhatsApp or phone call. Towels were thin cheap towels and bedding was not totally clean, no extra blankets for colder evenings.

1.0 / 10.0

What you see and get is not reality

Nothing

8.0 / 10.0

Was ohkay but wish the toilet door could be fixed to a friendly door

Quietness , cleanliness

Just the door, towels and the duvet need new things

2.0 / 10.0

Very BAD

There were no breakfast served , and I was even told my room wasn't earmarked to be cleaned. The duvet is paper thin and the room ice cold and I request another blanket but was told they don't have. The shower is a slipping risk which could cause serious injuries.

5.0 / 10.0

thanks

the bed an shower

that there was no tv

8.0 / 10.0

A good stay, worth while and it’s budget friendly too!

The appearance on the outside does not compare to what it looks like inside of the building - the rooms are clean, inviting, altogether it felt like home

Not based on the property but our neighbours were really rowdy and disrespectful 🥲

8.0 / 10.0

Great place

The set up

Nothing really

8.0 / 10.0

Excellent Stay Indeed.

Lovely Cosey and Comfortable.

I could park inside even though I Paid for a remote. Another Tenant Vehicle were to big to fit in two Vehicles.

5.0 / 10.0

Okay for its monies worth. Can do with a lot of improvement.

Staring with good points: it was quiet, fantastic location, really friendly neighbours and the pool was excellent. Bad: we had to wait at the pool till 3:30pm to be allowed in because the cleaner was waiting for the bedding. It was delivered and she put it on, only for us to sit on the bed and find out it was still wet and the sheets were stained. We were left one toilet roll for a three day two night stay and asked one cleaner where we could replenish and she said she didn’t have anything on her, so we headed to a shop to buy some. We also had to buy stuff to do dishes with as we were only left a sponge. Ending on a good note again, the shower was excellent.

2.0 / 10.0

We did not get what we paid for.

The proper itself was very nice.

What we got is not what we received. On the website and app, the room description says: 1 living room, 1 separate bedroom, and 1 bathroom with a shower with a garden view. We walked into a studio apartment (open plan) unit: no garden view, living, separate bedroom. There was no broom or mob (we had to make use of towels to dry the floor). We also read on the website and app that there was free parking onsite, however when we contacted the property, we were informed we needed to pay a refundable fee to get the remote keys, and we ended up having to park our car outside.

10.0 / 10.0

Fantastic

I bought my own breakfast

I’m afraid to say the shower floor is slippery with no rubber met. It just little bit of straggle with the remote control, it’s probably the flat battery is cause. Another issue we had to make use of 1 cup the other one is broken.

FAQs

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at The City Club On Plein. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at The City Club On Plein. Enjoy the water!

Is The City Club On Plein pet friendly?

Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The City Club On Plein?

We found 6 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and wifi/internet.

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When traveling to Cape Town, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $55 per night.

The City Club On Plein

Apartment hotel in Cape Town

Reasons to book

About this apartment hotel

Amenities at The City Club On Plein

Map of Cape Town

Nearby attractions

Available Rooms

Apartment hotel in Cape Town

Reasons to book

Map of Cape Town

Nearby attractions

Available Rooms

About this apartment hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is The City Club On Plein pet friendly?

What amenities are available at The City Club On Plein?

Explore similar stays in Cape Town

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