BKaap1 Queens and Kings Guest House





6.4Average
(87 Ratings)
Don't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
BKaap1 Queens and Kings Guest House offers accommodations in Cape Town, 2.1 miles from V&A Waterfront and 1.2 miles from CTICC. This guest house provides free private parking, full-day security, and free Wifi. The property is 0.
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Family friendly
Ironing facilities
Key card access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
6.4Average
(87 Ratings)
Don't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Nothing really just spending time with friends .
We waited a hour after our check in because a other guest had the key,rooms wasn't clean when we got there, TV ddnt work,we thought we gna have 3 separate rooms bt instead tr was 5 beds in 1 room,neighbors assaulted us then in the morning apologized for their behavior,and owner had to bring a braai stand but ddnt and we had to buy 1 as we already came prepared to braai, very unprofessional staff, to think our whole group is in the hospitality industry and know what quality and guest satisfaction should be like..
8.0 / 10.0
The location is central to plenty of attractions. The staff was very friendly. They assisted us with a lot. The house is very clean.
7.0 / 10.0
There was no breakfast not evens tea or coffee.
The bathroom had a leak at the back of the toilet.
the location was exceptional.
Beter parking area my car was outside in the street.
At least put tea and coffee in the rooms or in the kitchen for your guest.
1.0 / 10.0
The guesthouse sent me a WhatsApp at 10 AM to say they wanted to move me to Plattekloof, which is far out of the city center. I refused, and they placed me on August Road in the same neighborhood.
It was the worst experience: it was dirty, noisy, and hot with no windows or ventilation. The staff were slow to respond to questions or any communications. It was a very unpleasant experience.
1.0 / 10.0
*** NOT AS ADVERTISED - FALSE INFORMATION ***
Listing mentioned private onsite parking which is not true. There is NO ONSITE PARKING. You have to park in the road in a very unsafe area. Listing also mentioned slippers - NO SLIPPERS were provided. Also my listing mentioned Queen Room with Two Queen Beds - THERE IS ONLY 1 BED.
OWNER VERY RUDE - I mistakenly booked the wrong night and managed to phone the owner on a Saturday morning as Booking.com required their authorisation when I requested to change it through the website. He mentioned that it was a Saturday and HE DOES NOT WORK ON A WEEKEND - despite running a guesthouse 7 days a week. He refused to help and ignored messages and phone calls. I did, however, manage to change the dates.
The place is not good. There are about 10 or so "permanent tenants" from Transnet, I think, that have been staying there for over 6 months. They have taken over the kitchen so you CANNOT use the communal kitchen. Also, there is ONE BATHROOM AND SHOWER in the entire place. It is situated in the kitchen, which is ridiculous, unsafe, and not private at all.
1.0 / 10.0
nothing
to be moved to another property far away from CBD. I had to pay bolt to and from every time i had to leave 11 Fairbrigde residential place.
1.0 / 10.0
Our booking for 14 people, arranged and paid for months in advance was unilaterally cancelled a few days before arrival, and we are still awaiting refund, and by rights compensation for financial setback - having to pay very high rates for last-minute alternate accommodation. Over and above broken promises, the communication, help and / or feedback from Q&K is very poor.
Finding us alternate accommodation, or an immediate full refund
9.0 / 10.0
Great convenient location and everything you need for a short budget stay.
1.0 / 10.0
There’s honestly nothing I liked about this place. The owner of the property is extremely rude. We booked our stay five months in advance, yet upon check-in, we were told the place was fully booked. We were then directed to another building owned by the same person elsewhere in Cape Town.
Firstly, the internet doesn’t work, the TV doesn’t work, and the rooms are not cleaned during your stay. There isn’t enough hot water for everyone, and the pipes are leaking. I’m totally disappointed. The owner didn’t even have the decency to apologize — as long as money keeps coming in, he seems fine with it.
This is by far the worst “guest house” I’ve ever stayed in. In fact, I wouldn’t even call it a guest house it’s far from being one!
7.0 / 10.0
The fact that the owner/manager/staff is reacheable on the phone 24hours, it helped me reach the venue when the GPS sent me astray. I also like the fact that you guys respond when the customer needs other things, like iron and key to come in.
The condition of your towells, you need to improve there, and also the fact that you only have one key, so if the customer works late he needs to disturb someone to come in. Also the condition of your blankets needs improvement. I also did not like to find things in the room wardrobe, keep them empty next time; only put blankets that the customer might need in cold weather.
10.0 / 10.0
To share the booth room. Even We didn't wash because there was someone didn't to be out in the shower.
7.0 / 10.0
I did not have breakfast, however, the services I received were good.
Cockroaches. And warm water not consistent.
2.0 / 10.0
I liked how clean the room however the guest house I got on the bookings.com wasn't the house I booked for because the communication between the owner and the workers weren't good but the environment was good and the toilet was clean and I felt welcome.
I didn't like how the cardboards were broken and the tips wasn't good and I didn't like how the communication between the workers and owner wasn't good ,as I the client and my Husband had too fight too get the business too pay for our transport to the other guest house and I feel that if it was a mistake the business made then it should have been communicated.so I hope the business doesn't not do this too other clients so I hope that this issue will never happen to another client
1.0 / 10.0
It was not the same address
Kitchen was dirty
It was not the same address
Kitchen was dirty
1.0 / 10.0
Woke up with a cockroach looking at me literally on my pillow and good gracious lord the smell in the room the carpets smelled like a dead rat
Everything
4.0 / 10.0
Friendliness of staff member that received us on arrival.
Room located direct adjacent to communial kitchen hence resulting in constant noise throughout the night till early morning hours! Definitely not recommended for families with small children or infants!
5.0 / 10.0
No breakfast was served.
Our door was unlocable.
9.0 / 10.0
Edward was very accommodating and friendly. He went out of his way to make sure we were comfortable and enjoying our stay.
Other check in adults did not clean kitchen after themselves.
1.0 / 10.0
Only liked the fact that the place was clean.
Upon arrival I was told that the place is fully booked, when I booked 3 days in advance and was told they will send me to a different location in Brooklyn or Milnerton or I can cancel and won't be refunded. I refused and was given someone else's room because I wanted a refund. Would not recommend. Toilet is far from the room with people in the kitchen where you have to pass. NOT GOOD AT ALL.
8.0 / 10.0
Friendly staff
Rooms are cold, perhaps they should install heaters
8.0 / 10.0
very clean and staying in BoKaap was an experience.
really value for money
might need to mention of steep stairs up to room. was good for us, but could be a difficulty for others
10.0 / 10.0
Prefect
Everything was good to be honest
8.0 / 10.0
My stay at Bo-Kaap QueensKings Guest House was a pleasant experience with a comfortable and well maintained room, the staff was friendly, helpful and attentive.
8.0 / 10.0
No breakfast was mentioned
Clean great place just the shower in our bathroom was flooding the entire bsthroom
We had a loft room and are both over 60
7.0 / 10.0
I liked the staff services and their kindness
No parking for my car
5.0 / 10.0
Da santi
A casa de banho ser distante do quarto
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this bed and breakfast has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at BKaap1 Queens and Kings Guest House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is BKaap1 Queens and Kings Guest House pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at BKaap1 Queens and Kings Guest House?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and family friendly.
