The Crown Pub and Hotel

Extremely helpful manager.

I disnt like the fish option so chose mushroom strogenoff which was lovely

Clean, comfortable, spacious room refurbished in a style appropriate to the building. Comfortable bed. Pleasant view overlooking the historic rooftops of the town. The location on the River Stour is wonderful. The room is housed in a building just a few steps away from the pub and restaurant so very quite but convenient. The staff were friendly, helpful and attentive.

Nothing to dislike really, perhaps a couple of small chairs in the room would have added to the comfort for reading, watching TV, having coffee etc. We didn't have the opportunity to try the food which may have increased the overall grading.

Clean and comfortable room.

Traffic noise of passing vehicles.

Everything would have been great were it not for two very important aspects. 1. The wrong type of emergency light is installed right above the bed in the bedroom ( Colne Room I think) .It glows bright green even on standby all night long . Looks nothing in the daylight but at night it's a disaster and NOT obligatory . Just the usual builders' not doing the right thing . In a bedroom the correct unit is one of those that have a pinpoint flash in standby which is so fast is cannot be seen or disturb anyone. The installed light is for passageways at night. To make matters worse there is also another one installed in the short passageway leading to ensuite and bedroom which adds even more to the bright green glow in the room. I you have this one correct , then the latest one can do as there is no door to the bedroom , is to provided a full length heavy duty pull across blackout curtain so it doesn't shine onto the bedroom. AND GET RID OF THE WRONG TYPE IN THE BEDROOM . ( we heard from friends who also stayed in that room that they brought aircraft type blackout masks with them so they could sleep in the room as someone else had warned them! The second point was the heavy 'slab' of a duvet - it weighed a 'ton' . We had to take it out of the cover and rely on the empty cover itself with a lightweight blanket on top of the cover. These were really the only things that rather spoilt or stay. We were prepared for road noise with ear plugs ( though why nobody thought of providing secondary glazing inside the windows ( allowable even with Listed buildings ) is a mystery.

all covered above