Hotel Victoria, BW Signature Collection
Top rated by guests





8.3Excellent
(2,730 Ratings)
"We had a fantastic, most pampering time in Victoria hotel, its environmental consciousness is impressive. The location in the city centre and within a walkable distance from the station is also a grea..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Just 1640 feet from Freiburg Train Station, this environmentally friendly, 4-star hotel offers soundproofed rooms, free Wi-Fi, and a free gym. It has solar panels and only uses green energy.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(2,730 Ratings)
"We had a fantastic, most pampering time in Victoria hotel, its environmental consciousness is impressive. The location in the city centre and within a walkable distance from the station is also a grea..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
We had a fantastic, most pampering time in Victoria hotel, its environmental consciousness is impressive. The location in the city centre and within a walkable distance from the station is also a great advantage, the breakfast delicious (range of choice beyond average) and staff always welcoming.
8.0 / 10.0
It is an old hotel, nicely refurbished with modern and comfortable rooms (bathrooms a little squeezed but very modern); the breakfast room is very beautiful and the staff serving breakfast nice and helpful.
The staff at the reception is a little cold and does not seem to have been trained for the job; not unfriendly but just not friendly; and I speak of two different staff. They seem a little unconcerned by the clients, they are helpful but a smile does not harm..
10.0 / 10.0
Walking distance to the train station, clean room, comfortable bed, good bathroom facilities. Friendly staff.
8.0 / 10.0
Friendly and helpful staff, coffee available 24 hours downstairs, nice room with lots of windows that opened, fridge in room, sauna and small fitness room. Elevators always helpful.
A bit noisy since our room faced the building next door where they were playing music for dance lessons, also the shower is awkward. When you open the shower door, it moves the floor mat, the spray hose can’t be positioned to anything other than the shower door and the water temperature fluctuates a lot between hot and cold.
10.0 / 10.0
Greet price. Good location
Not applicable
9.0 / 10.0
We had great experience. The staff made it all to feel us welcomed. The front desk team was very friendly and efficient, ensuring that our check-in process was smooth and hassle-free. In addition to that they have been very helpful during our stay.
The location of the hotel is perfect. It’s situated in a vibrant part of the city, close the restaurants, shops, and attractions. Whether you’re looking to explore the local culture or just relax, everything is within easy reach. The neighbourhood felt safe and lively, which added to the overall enjoyment of our stay.
I also want to give a special shout-out to the housekeeping staff. They apparently are doing an outstanding job to keep the room and the whole facility clean and comfortable every day.
One additional feature I appreciated was the hotel’s charging stations for electrical cars. They were conveniently located and offered a reasonable price. Do not forget to make your reservation if you need to charge your car.
8.0 / 10.0
The room was spacious, quiet and dark at night (which was great for a good night's sleep). We liked the location a lot, as we needed to continue our travels by train the following day.
One of my kids crawled under the sofa bed and found a half eaten nacho and someone else's water bottle. Otherwise, the room was clean. The staff at the reception also seemed to be annoyed by their jobs and we didn't feel super welcome. But maybe they just had a bad day...
10.0 / 10.0
Extremely clean, easy checking in process, and easy walk to the train station. Great place to stay.
8.0 / 10.0
Very service oriented staff, nice breakfast und central place
Rooms well equipped but also a bit dated
9.0 / 10.0
Choice and service
Tea. Need large mugs and boiling water
9.0 / 10.0
Great location, easy walk to the old town. Breakfast was very nice in lovely old dining room that overlooks Colombi Park. We were in a suite on the top floor - the bed was exceptionally comfortable!
The ‘suite’ we were in was quite small, with two small shower rooms and 2 televisions but not much space or natural light. Overall, I thought it was expensive for what we actually received.
8.0 / 10.0
Location and old style decoration in the main hallways/ corridors.
Hard mattress need a soft options available on demand,
8.0 / 10.0
Brilliant location very close to lovely old town and opposite a park. Short walk from the station. Tea/coffee making facilities in room and in residents’ lounge were great. Breakfast was very good but quite expensive. Everywhere was clean and comfortable.
Steep steps up to entrance to hotel. Room was quite small.
8.0 / 10.0
A lot of grocery store and restsurant nearby
9.0 / 10.0
Service from staff
Nothing
8.0 / 10.0
Excellent location near to the station and the centre. The staff were great, friendly and helpful. Free tickets for local public transport was an unexpected bonus.
The guest lounge offered self service free tea and coffee all day.
Our room overlooked the main road and unfortunately there were roadworks being carried out which started around 8am every morning and were very noisy (not the hotel's fault). In fairness we were offered a move to a quieter room at the back but it was a smaller room and we couldn't be bothered to move all our stuff.
The wifi was slow and not very reliable.
10.0 / 10.0
Excellent location in the heart of Freiburg; tremendously friendly staff; nice and clean rooms and an incredible sauna!
5.0 / 10.0
location
old fashioned
9.0 / 10.0
location and friendly staff
nothing
10.0 / 10.0
Very good location, excellent attention. Quite room, beautiful views over the parc /botanic garden. Very beautiful breakfast room. Cozy, quite and ellegant.
Attention: to access the hotel via the main entrance there are many stairs until you reach the reception: if you have bulky luggage or wheelchair is not good.
They had a funny environmental policy, that they don^t tidy your room unless you ask for it. Since this is very unusual in hotels, one could forget to explicitly request the cleaning.
7.0 / 10.0
Very nice hotel. It was clean and comfortable with a good breakfast.
Noisy lift and doors banging until midnight. Wifi poor, available for 10 minutes at a time.
8.0 / 10.0
The location of the hotel can't be beat. 5min from the main station and 5min from the old city center. Perfect.
The breakfast is also really good, with an excellent selection.
Would've loved to benefit from my BW gold member early check in which was not possible.
Room was tiny, which was ok for 1 person but would've been really tight for 2.
Room could've been warmer.
10.0 / 10.0
Location,facilities,great breakfast,on site car parking,friendly and welcoming staff
Nothing at all
9.0 / 10.0
Access to parking with the staff member who noticed we arrived and came down to open up the parking spot.
Also liked being given a bottle of water for the onward journey.
8.0 / 10.0
The staff were excellent to deal with and helped as much as they could during our entire stay.
We didn't like contracting Covid while on our trip but this had nothing to do with the hotel.
8.0 / 10.0
Location was superb ,and the bonus of travel card to use on trams ,bus, and local trains was superb. The use of tea and coffee in the lounge area was very good.
The price of breakfast was too high.
The coffee machine ran out too often.
9.0 / 10.0
Very helpful staff attentive to our needs and problems. Sebastian was particularly helpful with our parking problems and our need for an early departure. Thankyou to all the staff!
9.0 / 10.0
Great location, just a few blocks from the train station, so easy to walk from there, and also a short walk the the city center. Lots of food choices nearby, both restaurants and markets. Very good breakfast (18 Euros) although breakfast room was overcrowded. Comfortable bed and bedding. Very clean. Fridge and electric kettle in room. Prides itself on being green. Friendly and helpful staff. I would stay here again.
I stayed alone in a double room. It was fine for me, but I think it would have been a small room and especially bed for two people to share. Breakfast room was overcrowded. This was not a problem for me, but others should know there are maybe 10 steps you'll need to carry your luggage up before you access the lobby. From there, there are elevators to other floors.
8.0 / 10.0
Central location of hotel.
One member of staff was unwelcoming, but the others were great. The road was noisy but the windows were double glazed to soften this.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Victoria, BW Signature Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Victoria, BW Signature Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Victoria, BW Signature Collection?
We found 23 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
