Charles Cotton Hotel

Facade/entrance
Property building
Breakfast
Restaurant/places to eat
Day, Other
review stars
6.2Average
(313 Ratings)
"Very warm and welcoming"
Verified guest
Don't miss out! Price and availability may change
6.2 / 10.0
Average(313 Ratings)

Hotel in Staffordshire Moorlands District

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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About this hotel

Located in Hartington, 12 miles from Buxton Opera House, Charles Cotton Hotel provides accommodations with a garden, free private parking, a shared lounge and a restaurant. With free WiFi, this 4-star hotel offers a 24-hour front desk.

Amenities at Charles Cotton Hotel

Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
WiFi/Internet
Shared living spaces
Garden
Family friendly
Smoking allowed

Map of Staffordshire Moorlands District


Available Rooms

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Ratings and reviews

6.2 / 10.0
Average(313 Ratings)
100% verified reviews
4.0 / 10.0
Very disappointing stay in a location which should have it all.
This place is in a prime location in a stunning village position. It should offer a fabulous stay
It was tired, unkempt and our room was very disappointing for superior room. It hadn’t been maintained for some time and neither had it been cleaned recently. We didn’t see a member of staff once we were given keys.
4.0 / 10.0
Great location, disappointing room
Beautiful location, nice staff
The room just wasn't clean - there was a coating of dust on the headboard of the bed, the mugs were not properly clean, and the shower had black mould marks between the tiles. It didn't feel comfortable to stay in so we left early. It's a pity because it's in such a nice location, and the staff are friendly. They need to realise thr importance of properly cleaned rooms to guests - just changing the sheets isn't enough.
1.0 / 10.0
Very disappointed with quality of room, full English breakfast was awful and customer service poor . Will never go bk th
Location and Indian food good quality
Quality of service at breakfast, the full breakfast was cold. Plate freezing and beans stone cold. Cheep right bread. The person who served was wearing same shirt as the night before, creased and yawning several times.
7.0 / 10.0
Great service, food, location. Beds not as advertised.
The staff were really fantastic. The location was great. The food for breakfast was delicious and served really quickly with great service.
We had the family bed which is advertised as a double bed and two single beds, but the double bed was two single fold out camp beds pushed together so had a bit split down the middle so we were really uncomfortable. The two single beds were also fold out camp beds. Just would have been good to know in advance.
4.0 / 10.0
disappointing
the food
the cleanliness, the overall condition of the interior
1.0 / 10.0
Avoid!
The location.
I booked this as a night away after a nice country walk and we checked in late afternoon after a couple of drinks in the bar. The first impression was that the room was not clean but we were wet, cold and tired so didn't complain. We ate somewhere else that evening and when they asked if we had far to travel we told them where we were staying to which they replied oh dear, after a short conversation we were told the current owners were leaving and it was meant to have closed in January but they are staying open until April now and I think they have made a mistake as it should be closed as they have clearly given up, upon returning we headed straight to bed. At the time we didn't want to complain as like I mentioned we were cold, wet and tired. At check in we had to ask the bar staff and they called a member of staff on the phone to get us our key and show us to our room. We were given an electric heater as the room was ice cold. Once we unpacked and saw how unclean it was we were going to complain but it was busy in the bar area and no one was at reception. We didn't want to make a fuss in a busy bar area so decided to keep quiet as we were only there for one night. We paid just under £100 with a discount for bed and breakfast. We did have a look online on the night as we considered leaving but there wasn't anything available within the village and we had already had some drinks so we're unable to drive. The bathroom was disgusting and clearly hadn't been cleaned at all. Toothpaste all over the taps and glasses, cobwebs hanging by the shower and mould all around the seals and grout was very discoloured. An attempt to fix was a strip of stick on sealant. Four spotlights of which only one was working. In the main room the carpet was very stained as well as mark's all over the walls, the dressing table/coffee making area had ring marks from previous guests and a filthy bin was on the floor beside it.
2.0 / 10.0
Disappointed and not value for money
The location of the hotel. Also, the room was warm and was dog friendly.
The furniture and decor of the room was old fashioned, poor quality and mismatched. The bed mattress was tired, sagging in the middle and not supportive. The bedding / duvet cover and pillow cases was inferior quality and did not fit properly. The wardrobe was filled with rubbish and old Christmas decorations. The shower water pressure was poor and it took ages for the water to warm up. The tea and coffee making facilities were limited and not replenished during our stay. The room smelt damp and fusty and the lighting was poor. We felt that the overnight stay was not value for money. The hotel overall seemed very tired, scruffy and needed money spent on it to bring it up to standard. When we arrived at the hotel we were greeted by a number of staff who did not seem to have a clue what to do and were even struggling to light a woodburning stove in the main bar area. They had oversized pieces of planks of pine wood (not logs) sticking out of the grate trying to light it and was filling the room with smoke, as though they had never lit a fire before. Very disappointed.
5.0 / 10.0
Average
We only got one option for breakfast which was Full English. We weren't offered cereals, juices, fruit etc
The cleanliness in the room wasn't great and it was a very small room, more options for breakfast would have been good

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Charles Cotton Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Charles Cotton Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Charles Cotton Hotel?

We found 12 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.


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