YHA Ilam Hall

Ilam Hall was amazing, from the house and grounds to the friendliness and helpfulness of the staff. Breakfasts were lovely with plenty of choice and enough to keep you full while out walking in this beautiful area. The rooms were lovely and clean and the beds were lovely and comfy- some reviews had said the mattresses were thin (which they were compared to house mattresses) but they were very dense and comfortable. The shower in my room was excellent. I cant think of anything negative to say. I would happily stay here again.

WIFI was poor - but that meant we had a real break from phone calls and messages.

Good location, food was great.

Nothing much, just walking towards and in the room 106 , there’s creaking floorboards. But I didn’t really find a problem with that

Food was nice and location spectacular

We were given a disabled bathroom and water from shower went everywhere on floor so that was awful until they gave me some towels.

We have stayed here a few times when at Alton towers. It’s good value for money and nice and close to the resort. Staff are all amazingly friendly and helpful as they have been every stay .

Unfortunately the room we were in 301 was on the stair well so we had constant noise the full night with people in the hall, banging doors, banging cases up and down the stairs, the room shaking every time the fire door at the bottom was slammed shut. We normally like here but if this had been our first time here we wouldn’t have gone back. The room was the smallest we have been in, we paid extra for the en-suite as I was traveling with my kids but not sure it’s worth the extra money judging by this room. Shower leaked over the full floor and you have to crouch down to get your head under the shower. Just a disappointing stay. We will come back but not in this room and think if the next time was the same would then find a different place to stay in future. Almost the same price as the pods at Alton towers so might be time to go back to them 😥