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About this hotel
Hotel in Plymouth with a 24-hour front desk and a coffee shop Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Leonardo Hotel Plymouth offers 247 air-conditioned accommodations with safes and coffee/tea makers. 28-inch flat-screen televisions come with cable channels.
Bathrooms include shower/tub combinations and hair dryers. This Plymouth hotel provides complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Hotel in Plymouth with a 24-hour front desk and a coffee shop Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Leonardo Hotel Plymouth offers 247 air-conditioned accommodations with safes and coffee/tea makers. 28-inch flat-screen televisions come with cable channels.
Bathrooms include shower/tub combinations and hair dryers. This Plymouth hotel provides complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
8.6 / 10.0
Excellent(1,010 Ratings)
5.0 / 10.0
The hotel was lovely check in as good the one thing is you advertise free beverage per person didnt get this offered to us
5.0 / 10.0
Clean room
5.0 / 10.0
On arrival we were upgraded to a family room which was spacious, clean and well appointed. Staff were very courteous, friendly and helpful in all areas of the hotel.
5.0 / 10.0
Amazing service, food and stay. Every staff member encountered was friendly and efficient.
5.0 / 10.0
Room excellent. Staff very helpful and pleasant
5.0 / 10.0
It was a really great stay. Although there was a bit of concern on the bed as it feels like it wasn't really changed but rather just fixed to look okay. But otherwise, we recommend and will definitely book again.
2.0 / 10.0
Room Door didn't close properly, always takes about 25 mins to check in due to one member of staff on the front desk, the bar always has a long queue for the same reason.
3.0 / 10.0
Breakfast was slow to be replenished
5.0 / 10.0
Great stay really good breakfast selection. Great room well appointed
4.0 / 10.0
Room was very clean. Reception staff were excellent and really appreciated being able to book in early.
5.0 / 10.0
.
3.0 / 10.0
Lovely hotel - but a 25 minute wait to get served at the bar?? Reception just kept saying - someone will be there soon. If I hadn’t had my drinks vouchers (which once again were only given to me when I questioned why they had t been), we’d have left and gone elsewhere.
5.0 / 10.0
Great staff, pleasent hotel in a good position.
3.0 / 10.0
It was OK. Staff were kind but had to call in too many times for towels and soap.
5.0 / 10.0
Very convenient location
5.0 / 10.0
Restaurant, bar and reception staff all very helpful and friendly
3.0 / 10.0
Bar closed before midnight. Room clean. Staff fairly helpful.
5.0 / 10.0
It was warm
5.0 / 10.0
clean room
2.0 / 10.0
Noisy
4.0 / 10.0
Good location for shops/bars/restaurants
2.0 / 10.0
Review for two rooms booked on 7th floor. Maybe we were just unlucky but we had some issues. Firstly the bed sheet had a black mould type stain on it. Maybe it was dirt but it looked like mould, and it was just below the pillow level so hardly hidden from view. We remade the bed ourselves with the mouldy bit at the feet end, but that was not ideal.
Secondly in the morning there was no water at all in the room. Our family in the room next door had the same problem so we called reception for ages but nobody picked up. Eventually we got dressed and went down to reception to complain and it turned out that the entire 6th & 7th floors were without water. There were no rooms that we could use to shower, or brush our teeth or anything.
While we waited for maintenance, we had our breakfast (ÂŁ13 each) which was below average quality. All four coffee machines were faulty or needed attention, the hot food was like warm and by the time I waited for the fried eggs my plate of food was cold.
While we were at breakfast the water was fixed but by the time we checked out we were very late getting to where we needed to be.
On a positive, the staff were all friendly and helpful as best as they could be, especially at check-in and breakfast. The hotel is in a good location and was generally clean and tidy. The room was clean (except for the sheet) and fairly noise free over night.
1.0 / 10.0
Nightmare stay, all seemed ok just another hotel until we got woken up a 4.35am with someone coming into our room who the night porter let in.
No apology from hotel, they just seemed to think it was ok to let a random stranger into our room
Breakfast was awful aswell
3.0 / 10.0
Stuffy room, poor air con and smelt of cigarettes, window locked and did not open at all. Could not breathe properly so could not sleep. Public toilet on ground floor in shocking state I won’t describe.
5.0 / 10.0
i enjoyed every minute of being here 10/10
2.0 / 10.0
was unable to eat in the restaurant on any of my three nights as i was told there was no chance .I chose this hotel
as it was advertised you had a great restaurant. So we had to eat in the bar where there was just one lady run off her feet doing the best she could. To top it all they did not have any steak dishes on the Saturday night and there would not not be any on Sunday because they could not be delivered. Very disappointed.
4.0 / 10.0
Perfectly fine city centre hotel - needs a little love and was rammed with two coach parties when I visited, which made breakfast a bit of a zoo. Elbows out !
5.0 / 10.0
Staff were outstanding! Nothing was too much trouble and they went out of their way to make sure we had everything we needed. Best service in a hotel I've ever had! Thank you
4.0 / 10.0
Reception staff was lovely , eficient and friendly. Room was a nice size. Beds very comfy and clean. Carpets need a full clean as tyere was coffee and drinks stains , brown stains , and carpets generally look like they need a good clean. Even in the hallways. And couple of the lifts was temperamental .
3.0 / 10.0
Parking area was very dark and no lights
6.0 / 10.0
Unfortunately this place is looking very old, and out of date. But still very expensive. Car park is awful, shows use of drug use.
Felt unsafe park, the hotel was limited dining but very overpriced. Sadly I would not recommend.
10.0 / 10.0
Excellent hotel staff is amazing and very helpful
5.0 / 10.0
Helpful staff at reception and lovely clean hotel for a short stay!
5.0 / 10.0
Lovely room very clean and tidy. Beds very comfortable and bathroom lovely too. Zero complaints here had a lovely stay. Also enjoyed the complimentary tea and coffee and use of the fridge and safe
4.0 / 10.0
The room is neat and tidy. The bed is really comfortable. The check in and out is quick. The breakfast is sufficient and the brews very good.
10.0 / 10.0
Very helpful staff and excellent service!
5.0 / 10.0
Happy with location, staff helpful, cannot fault them
10.0 / 10.0
Situated in a brilliant spot ideal for an overnight visit off the ferry. Close to amenities.
3.0 / 10.0
We’ve been here a few times over the past 3 years and have always returned. The main reason is the location and standard of the hotel.
I would have given 4 stars but the air conditioning system was turned off during both nights we were staying which meant that we did not sleep very well and had to open the windows to the sound of motor vehicles, drunken people and screaming seagulls. The a/c started again around 5:00am but it was too late to make a difference as the nights sleep was already ruined. This was a pity as the hotel is quite good and staff are very friendly and polite.
2.0 / 10.0
The receptionist was nice and polite but it was an only good point,the waiting time for check in was so long. We were not satisfied of our room cleaning stage and there was some rubbish from previous guest still there.
Bed was uncomfortable and old. Parking was away from hotel and lift was broken and it was hard to carry the luggages.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Leonardo Hotel Plymouth. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Leonardo Hotel Plymouth pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Leonardo Hotel Plymouth?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.
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