Suburban Studios Auburn Hills - Detroit

DO NOT STAY HERE! I book a 14 day stay here that was cut short due to ROACHES!!! This ENTIRE HOTEL HAS ROACHES! The staff knows Michelle, Isaiah, Jeremiah & Matt. Upon arrival, the 1st room had no tissue or soap. Staff said hotel hasn’t had soap in three months. 3 days later I seen roaches in the room. I asked for a new room, this one smelled like piss and wasn’t clean. The third room they gave me was also infested with roaches. Every time I found a roach I demanded my money back. They told me it was no refunds. I slept in my car for most of my stay until I was able to speak to someone else! I still did not get a full refund. I got back the days I had remaining on my account. Do not stay here! 7/14/2025-7/30/2025 They’ve had roaches for over six months a true statement from their mouth!

Stay was bad room was not clean when i got out of the shower there was a roach in the bathroom and also when i went into the room area there was another crawling up the wall

The staff at Suburban Studio Auburn were very pleasant. The front desk employee, Isaiah was super friendly and awesome. Isaiah was cery accommodating when our room didn't have the shower rod/curtain installed. We were promptly given another room. Isaiah went over and beyond to make sure we were happy. This place is very clean, even though they are still converting from a hotel to studios. I was very surprised with what we got for the price. Alot more than what I expected. Everyone needs to understand, this place is studio, it's in it's name- Suburban Studio. If you are looking for a 5 start hotel with a pool, gym, restaurant or even a continental breakfast, you will be very disappointed. I have reviewed previous reviews.... I was alittle upset with what I read.. This place is friendly and clean. Yes, there maybe guests that are staying more than a weekend or week. It's an "extended stay" I don't know what their life situation is, so who am I to judge, why someone is living there. The other guests were very friendly and respectful, as was I. In the future, if I need a place to stay (even a few days) I will be booking here again. I do recommend Suburban Studios Auburn.

Was not how the pictures displayed online; TV and phone in room did not work, had to be moved to another room which had a bad smell so then we had to find another room…entire building needs to be renovated + deep cleaned ASAP. Unacceptable.

I thought I was booking a hotel room. What I got was more. I wasn't expecting a studio apartment and very affordable! The front desk staff were very friendly and respectful. We informed the front desk that there was an issue with our studio (no shower rod). We were immediately given another studio. We were informed that this place is still under construction to convert all rooms to studios. If you're looking for a hotel with restaurant, gym, pool, etc.... you will be disappointed. All we were needing was a room to sleep and we got more! We will definitely book here again. Oh big shout out to Isaiah. He's the best!

The room destroyed and dit

I was put into 3 different rooms. The first room the bed was broken and the TV didn't turn off. The second room had not been cleaned yet. The third room had a smaller bed than i had booked. The tv had a blue cast to it and there was no garbage can in the room, not even the bathroom. The toiletries were partially used. The gentleman working the front desk was awesome, he had a great attitude.

Rented a room and had no hot water the entire time i was there. Told front desk after an hour of me being there, they came and looked at it but didnt resolve problem. ROOM NEEDED CLEANED PROPERLY mop etc

I checked in at the front desk and left out to get food at a local restaurant. When I got back to the room there was no bed in the room as it was just a frame. I the room was filthy and smelled of urine. The front desk receptionist was really rude and was unhelpful as he stated to me “your guess is as good as mine” I asked him what do I do from here. This is highly unprofessional and was by far the worst experience I have ever had in my life staying at a hotel.

Tbis is by far the worst hotel experience of my life. It was so bad that we checked out after one night. Save your time and money. Stay somewhere else.

Leaky water all on bathroom floor. No toilet paper, towels unclean kitchen.

My room was dirty it had no tissue paper no trash bags there was dirty towels in the bathroom and old food in the fridge

Very bad experience. Property appeared unkept and I could not contact anyone by phone or in the office.

Couldn't use the kitchen, stove top had rust on the heating surface, woke up to a roach in the bathroom, no lights worked besides the on in the kitchen, food just laying in a stairwell, to mcuh surprised this place is opened still will all the health violations i seen being broken.

Very very very Dirty nasty Unprofessional loud ghetto Trifling I wish I could upload some pics of this room and and they would not put me in another room or give me my money back and talked well trying to talk really crazy lol but

Paid $78 for the room at 11am. Then had to sit in the lobby for 4 hours till 3pm to get the key card from the front desk. Even though the maid said she had multiple rooms ready at 1215pm. And to top it off at 3pm when. I got the key I notice that the same exact room went from $78, down to $50. So I paid an extra $30 just to sit in the lobby? I am very unhappy with the situation. The maid staff was the only good experience I had with this place. If I'm not compensates in some way I will absolutely not be revisiting the this booking site, or the hotel.

Very nice hotel with friendly staff

I am writing to express my profound disappointment with my recent stay at your establishment. The experience was far from satisfactory, and I feel compelled to share the following concerns: Check-In Delay:in. This prolonged delay was frustrating and unacceptable. Room Conditions: Upon entering my room, I encountered several issues: Sticky Food Residue: The floor was covered in sticky food remnants. Spills: The fridge and freezer contained spilled substances. Unsafe Stove Top: The rusty stove top appeared hazardous. Broken Dresser: The dresser was literally broken, rendering its drawers unusable. Persistent Odors: The pervasive smell of weed and cigarettes permeated the hallways and my room. Hygiene Concerns: Under the cabinet, I noticed what appeared to be Bug droppings. Overall Condition: The room felt unsanitary and unsafe. Lack of Amenities: There was no hot breakfast provided, which was unexpected. I doubt the existence of any maid service at your establishment. Management Response: When I raised my concerns, the response was dismissive. A simple acknowledgment of the issues was insufficient. I strongly believe that a refund is warranted given the subpar conditions. Future Considerations: I urge potential guests to choose an alternative—there are better options available. As a loyal customer, I am deeply disappointed by this experience. I hope you take immediate action to address these issues.

Came from Canada for a night here. We got a pair of double beds in a clean room. Perfect size complete with all basic neccesities. All operational. Great shower, hot water. Great room for the price. All staff were courteous, friendly and helpful.

Really disgusting room, stains and ashes everywhere. The whole place smelled like weed. Their were car alarms going off in the middle of the night, and people banging on the walls.

The room was really dirty.

Not bad

3 stars overall

Good

Very dirty,bathroom not clean,floor not vacuum,dripping fossa,food left in dirty refrigerator,absolutely unbelievable.

The staff is so friendly.

Place was clean. But furniture was very dated. We forgot shampoo was told they didn’t have any toiletries never heard of that in hotel of that scale.

Nice personnel, clean rooms, very noise as the hotel is very next to the highway and at knight it feels like sleeping on the highway and expect a truck to run you over at any given time. No personnel available in the weekend, which it could be an inconvenience at times.

Carpeting was dirty and the condition of the overall was run down.

The door was torn up. Lots of hair left over in the bathroom. Says there was free wifi but no one told us about it. Halls had a slight odor. Wasn't clear direction on how to check out.

Expected a hot breakfast. All they had was a grab and go (muffins,trail bars etc.) The facility shows it's age. Needs paint etc. Overall for the price expected more

I understand that it was a $60 room, but the entire interior of the hotel was completely beat to death, it’s obvious that the hotels been left to drift at sea with no repairs, and no upkeep, I just didn’t honestly feel clean, even sleeping in the bed. Couldn’t wait to get out of there the next morning. The lady at the desk was nice when I came in.