Hyatt Place Detroit/Auburn Hills





7.6Good
(369 Ratings)
"Staff and clean"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Offering an indoor pool and a restaurant, this hotel is 25 mi north of central Detroit in Auburn Hills. Free WiFi access is available.
Business facilities
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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7.6Good
(369 Ratings)
"Staff and clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
I did like the room had a couch and the staff was nice
Place was more of a 2 star hotel. Bar wasn't a actual bar. More like reception would get your drink. Dont be there for breakfast right away, wait a hour or it will be cold. Have to wait for the food warmer to heat your breakfast up for some reason. Stayed 3 nights and took out our own trash, got our own towels and made our own bed every night before bed. They said it was supposed to happen every other day so our 2nd day we left from 9am till 3pm and nothing was done. My husband is pretty easy to please and we were pretty disappointed in getting away for his birthday. There was a bug on the bed the first night, no hot tub, shower/toilet area is small. And if he used the toilet then I went in right after you have to wait awhile to be able to flush
6.0 / 10.0
Great location off the highway. Good breakfast. Large rooms
Could have been cleaner. We had to change rooms as our toilet wasn’t working
10.0 / 10.0
Staff and clean
Large rooms
1.0 / 10.0
Just how it looked.
The staff was very rude and a little racist.
7.0 / 10.0
Location. Rooms were big. Good breakfast
The pool was broken and no one notified our group. Party room was not set up.
4.0 / 10.0
Breakfast, was not bad, but everyday 90% the same. Coffee was very good.
Orange juice was good too.
I didn't like smell in the elevators. Swimming pool wasn't very clean. There was looks like somebody was vomiting on parking lot, but nobody was cleaning it.
7.0 / 10.0
ROOM WAS GREAT, HAD EVERYTHING WE NEEDED.
As i tossed and turned at night, i felt crumbs in the bed. i was tired from a 10 hour drive and ignored it until morning. Then i looked further in the AM and found what looked like chocolate cookie crumbs just on my side of the bed, not my husband’s. The sheets looked and smelled clean, maybe the maid was eating while making the bed? I did tell the person at the desk in the AM, just for information. Also, the bathroom fan did not work. With such a small space that could be an issue.
7.0 / 10.0
Decent breakfast. Hot chocolate bar in lobby
Restaurant and bar was closed . The only reason I booked that particular hotel. No hotel or local area info to be found. Guide on TV didn't work
10.0 / 10.0
I love the breakfast runs a little bit later. The hotel was great and I would stay again if I was back in the area.
I didn’t have anything there that I didn’t like about the stay, it was amazing !
7.0 / 10.0
It was close to venue
Most of the staff were helpful with needs.
Nice strong it & good pressured shower.
No microwave in room.
Low/no stock on items displayed for sale.
False advertising- a place called the Pantry is NOT open but they have signs for it.
3.0 / 10.0
The lady at front desk was nice and helpful
When we saw our room supposed to be a king room, instead we had 2 beds that looked smaller than full size beds. We were told because of over booking rooms from 3rd party booking site. Will never use booking.com again. On line showed only a few options for hotels in area, when we got there there were a half dozen atleast in area
8.0 / 10.0
The room was clean and the bed was comfortable
The area surrounding the hotel felt somewhat unsafe. Guests were smoking weed in the parking lot
2.0 / 10.0
My room was not satisfactory, bad smell throughout
Cleaning
1.0 / 10.0
Only the location.
I was very disappointed with my stay. Upon arrival, the room was noticeably dirty, and the door key kept deactivating on its own—making access frustrating. The front desk staff were unprofessional: often away from their posts, with no name tags, and offered no assistance when I inquired about the $33.93 charge that appeared on my credit card at 2 AM—not only was the charge unexplained, but the staff member laughed instead of taking it seriously.
These issues—cleanliness, faulty key, poor service, lack of transparency—led to a deeply unsatisfactory experience, especially since I had paid the full amount upfront. I hope the management reviews these service failures and provides clarity or compensation to affected guests in the future.
9.0 / 10.0
"breakfast," "room," and "bed" was good
Somehow, the hallway was sticky
10.0 / 10.0
Convenient to Pine Knob
6.0 / 10.0
The orange juice was more water than juice. The front desk staff did not set expectations properly when housekeeping ran low on towels.
9.0 / 10.0
Location and cost, kids enjoyed the pool
Can’t think of anything we didn’t like. We slept through breakfast and were bummed to miss that lol
10.0 / 10.0
Clean and the breakfast food was amazing
The driveways need to be redone. Lots of pot holes.
8.0 / 10.0
Breakfast was great. Room was spacious and beds were comfortable.
Room smelled strongly of chlorine. Carpet needs to be replaced or deep cleaned.
9.0 / 10.0
Amazing breakfast
The pool was pretty dirty . However my 9 year old didn't care
2.0 / 10.0
It accommodated my family.
The pool was dirty, there were no towels, and they didn't want to give us extra blankets or towels for the room. Paid extra for a room with a microwave, but there was no microwave.
7.0 / 10.0
It was good.
Lobby chairs were dirty and smelled.
10.0 / 10.0
Very modern and clean
7.0 / 10.0
Location
Carpet in the room
9.0 / 10.0
Room was clean. Everything was good and as expected.
Pillows are as thick as a blanket... stacked all 4 for support and I'm not a big person. Breakfast restaurant area has a very sticky floor.
10.0 / 10.0
I liked everything, the cleanliness and the room are exceptional.
10.0 / 10.0
It was very cozy
5.0 / 10.0
Convenient location
6.0 / 10.0
There was a cockroach in our room that I had to remove! The TV has limited channels and didn’t have CBS! Only six channels. The ice machine wasn’t working on the 5th floor and was never fixed!
5.0 / 10.0
The bed was comfortable but for a king size bed 6 pillows would have been so much better.
We went to the small bar behind the front desk, the front desk girl was also the bartender. We had 2 beers and then 1 more and they were billed to the room. When I received my bill next day at checkout we were billed for 4 beers and charged an automatic gratuity that we did NOT offer nor were we asked for. Also a lot of small children were present that night to play in the pool and a lot of door slamming and running up and down the hallway. We won't be staying there again.
8.0 / 10.0
The comfort of having breakfast right there on the spot.
2.0 / 10.0
The breakfast was the only decent thing about the stay.
The bathroom was dirty and there was brown sticky crud running down the walls and dripping from the corner of a picture in the bathroom. There was standing water under the window on top of the air conditioner. Stains all over the room carpet. There was literally little to no welcome or staff interaction. A very cold, weird experience. The pool room was freezing and closed crazy early. Very unpleasant experience from beginning to end. We were in town for my daughter's 13th birthday and she was very embarrassed.
9.0 / 10.0
Everything
None
8.0 / 10.0
Great room, spacious, good staff, good breakfast
Nothing to my view
10.0 / 10.0
We loved how sound the rooms were. We had family next door to us & when we asked if they could hear our kids making noise. They said no which made it nice bc having kids you worry about disturbing others. But we didn't hear anything inside our room either.
We loved how nice & helpful the staff was. This property was beautiful too!
We also loved the second breakfast area, it aloud us to keep our kids secluded in a "private room" which was helpful bc they can often times be rowdy.
The pool temperature. Having kids & expecially a baby the temperature made it hard to allow us to keep our baby in the water before she got really really cold. Our family loves swimming but the water was way to cold.
Something that couldn't be helped was the size of the bathroom. It was alittle tiny & made it hard with having kids but it obviously did its job! :)
The only true complaint was our door to get into the room. You had to insert your card multiple times to get it to go green. We mentioned it to the front desk, they told us they would have maintenance look at it and change the batteries to make it easier for us to access our room. But when we arrived back after our activities for the day we were still having the same issue. We ended up just dealing with it but it was just kind of annoying when your trying to just come back and get into your room to relax.
6.0 / 10.0
Not to far from Great Lakes Crossing Mall
The pool was closed, facility needs to be updated
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hyatt Place Detroit/Auburn Hills. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hyatt Place Detroit/Auburn Hills pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Place Detroit/Auburn Hills?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
