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Hotel Roma

Top rated by guests

Lobby lounge

Superior Double Room | View from room

Bathroom shower

Classic Double or Twin Room | Room amenity

Room amenity

8.6Excellent

(543 Ratings)

"Excellent property, staff friendly and professional, room excellent, fantastic location . We will be back."

Archibald

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(543 Ratings)

Hotel in Florence

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a bar, steps from Basilica of Santa Maria Novella
A fitness center, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a meeting room.
Hotel Roma offers 57 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hotel Roma

Air conditioner

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Map of Florence

city location on map

Nearby attractions

Piazza del Duomo, San Gimignano

Museum of Opera of Saint Maria of Fiore

Bargello National Museum

Oak of the Witches

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.6Excellent

(543 Ratings)

"Excellent property, staff friendly and professional, room excellent, fantastic location . We will be back."

Archibald

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(543 Ratings)

Hotel in Florence

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Florence

city location on map

Nearby attractions

Piazza del Duomo, San Gimignano

Museum of Opera of Saint Maria of Fiore

Bargello National Museum

Oak of the Witches

Available Rooms

About this hotel

Hotel with a bar, steps from Basilica of Santa Maria Novella
A fitness center, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a meeting room.
Hotel Roma offers 57 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

TV

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.6 / 10.0

Excellent(543 Ratings)

3.0 / 10.0

Stayed for one night and was fine for what it was. Location was perfect, 2 minute walk from the train station and 5 minutes from the Duomo. A few things that weren’t as great however, the room was really hot and aircon didn’t work or just blew out hot air loudly. If you’re unlucky enough, like us, to have an inward facing room the window opens out onto a dirty smelly courtyard. And also despite the breakfast being free, there wasn’t a great amount of choice, especially for vegetarian diets. Great for a night but wouldn’t stay for any longer

10.0 / 10.0

Excellent property, staff friendly and professional, room excellent, fantastic location . We will be back.

8.0 / 10.0

The property was good and clean. Staff was very friendly and helpful and always welcoming. Breakfast had a lot of good options. The room had mosquitoes but not too bad.

10.0 / 10.0

It was steps away from spanish steps and trevi fountain

6.0 / 10.0

The location was great and very walkable but the hotel itself seemed old. We had to turn in our key every time we go out and pick it up everytime we come in…

10.0 / 10.0

Charming hotel, but what's more important is the Hotel Staff, incredibly professional, caring, accommodating, and helpful. I love the old boutique feel to it; to open the door, you need a key, which was great. It's located near all the attractions within a 10-15 minute walk. The Breakfast was incredible, I will be dreaming about the various croissant varieties, the coffee machine the hotel provided made amazing cappuccino and expresso. There's different thin slices of meat, cereal, fruits, pies, eggs and sausage - for Americans :). Different kinds of juices. Everything you need to start your day. The room was clean, AC is strong, had to turn it down as it was too cold, the dark out blinds was great to block out the city lights and the morning sun. When we walk in and saw a bottle of wine and there were beer, soda and water in the refrigerator we thought we had to pay for them, turns out it was included. We were pleasantly surprised. We were with other families and they too loved everything about this Hotel. Looking forward to going back to Florence and staying at Hotel Roma

6.0 / 10.0

It’s ok, location is great, property not very clean but outdated. Very friendly customer service

8.0 / 10.0

Liked the fact that mostly everything was a walkable distance

10.0 / 10.0

very nicely located, beautiful hotel

1.0 / 10.0

only the location is okay. the toilet makes so much noise every time it’s flushed and takes time to refill the breakfast is not as appealing as it says on the review. we did not enjoy the stay but Florence is great!

10.0 / 10.0

The hotel staff was very friendly and helpful. Before arriving, I sent multiple emails with questions which were answered promptly. The room was spacious for a European hotel, and the bathroom was modern. The buffet breakfast had a wide variety, and the food was delicious. The only complaint we had was that the beds were too firm, and the pillows were flat.

10.0 / 10.0

The check in went smoothly with no language barrier. The extras in the room were exceptional from toiletries, to snacks and beverages to the complimentary bottle Of wine.

10.0 / 10.0

Nice hotel, great location and very friendly people

10.0 / 10.0

Good location with a great view. Very nice hotel. Would come back and recommend.

10.0 / 10.0

Highly recommend. Excellent room, staff and service. Great location, walked straight from the train station. Plus, this was one of the best mattresses I have ever slept on. I stripped the bed to find out what kind it was. Will definitely return on our next trip.

10.0 / 10.0

Good location and for a family of four, it can be hard to find a place in Europe This was two rooms connected by a common door, very comfortable.

10.0 / 10.0

This hotel in Rome was well appointed, comfortable, and in a great location. We should have pre-purchased the daily breakfast option because it was fantastic.

10.0 / 10.0

Can’t speak more highly of the level of customer service provided by the manager on duty when we arrived during the middle of the night due to an incident at another hotel. They went above and beyond our expectations and we truly appreciate the kindness shown. They were not obligated in any way but provided excellent service. The location is also fantastic and we will definitely be returning here. Highly recommend.

10.0 / 10.0

Beautiful and comfortable hotel. Located very conveniently.

8.0 / 10.0

Lovely hotel and staffs are friendly.

8.0 / 10.0

Everything was fine

4.0 / 10.0

Great location. Comfortable room. Friendly staff. Breakfast ok.

10.0 / 10.0

Excellent localization accessible to train station, good service and excellent staff.

10.0 / 10.0

Thanks

3.0 / 10.0

Hotel was fine, but overpriced for a small room with no windows. Beds were hard, pillows worse. It was hard to sleep as it go so stuffy and hot at night. Desk Staff did not hesitate to roll their eyes at any basic question.

10.0 / 10.0

I visited Florence with my small 5.5 kg dog. The hotel staff and entire city were so dog-friendly! Amazing staff!

5.0 / 10.0

The people at the front desk were sweet and friendly. Room was very clean. Would stay there again.

4.0 / 10.0

This place was TERRIBLE - Dogs barking all night and staff refused to call police. Front desk staff was super rude with Lucci throwing the keys at me instead of handing them over. Do not stay here.

2.0 / 10.0

Pros: Centrally located. Good maid service. Morning staff was very helpfull. Cons: Very warm room. Informed front desk. We were told to open the windows because the AC was closed. Unfortunately, it was noisy and a swarm of mosquitos entered and stung us continously. Pillows were very unconfortably thin and hard. We asked for more pillows but were told to use the ones in the closet, which were also very bad.

2.0 / 10.0

I’ve stayed at many hotels across Italy and spent good money on this one because of the rating. Dirty with extremely uncomfortable mattresses. My VIP was a beautiful bottle of wine with two disgustingly dirty wine glasses. Location is 10/10 but the hotel my sister stayed at down the street was clean and much better and cheaper.

8.0 / 10.0

Near train Santa maria Novella station. Walking distance to EVERYTHING in Florence. Nice safe area.

10.0 / 10.0

Great hotel in top location. So close to train station and beautiful piazza ! Lots of food options near and close to all the sights of Florence! Wish we had a few nights more to enjoy the area.

4.0 / 10.0

I believe some of the one star reviews are from a mismatched expectation and experience, due largely to the hotel advertising rooms that don’t match all of their offerings. Hopefully the hotel clarifies their room differences so guests will not be disappointed by the rooms, as personally I wouldn’t have paid the premium price here to stay in a classic room. I’ll try to share all my facts so that if you book you can best prepare for a great stay . Very cordial and polite staff who do their best to accommodate you, but you may be very unhappy if you end up booked in a nonrenovated room and there is no chance to change. It is important to know that the majority of photos (hardwood floors, white comforters, walk in showers) are of their newly renovated “modern” rooms, but you may land in a “classic” room instead. I recommend contacting the hotel in advance to confirm room assignment if this matters to you. The classic rooms are not renovated- tubs, carpet, yellow covers. We were initially checked into a “classic” and the ac did not work well to control the humidity. when I realized at 1130 pm there was NO blanket, the gentleman manning the front desk empathized with me but could not (would not?) leave his post to get a blanket. Between the damp, the cold, and the carpet, we woke up with runny noses and allergies. I look for hotels with hard floors for this reason. In the morning the staff was quick to move us into a modern room. These have the hardwood floors, thin down coverl

10.0 / 10.0

Very nice hotel, good walking distance to the train station, Uffizi galery, Academia and many other attractions and restaurants. I would stay there again, the ambiance is very stylish!

8.0 / 10.0

Not many options - every restaurant was the exact same

10.0 / 10.0

Excellent property

10.0 / 10.0

All good

2.0 / 10.0

Great location in piazza novella, close to the train station. The rooms were spacious, the hotel was dated but beautiful. The only complaint we have was the AC in our room and throughout the hotel. The air was stagnant and muggy. Overall, Florence was beautiful!!

10.0 / 10.0

The staff are very welcoming and go above and beyond to help you out!! I appreciate that very much!

5.0 / 10.0

Great place, fantastic location, wonderful staff. If you’re looking, pick this hotel. You won’t be disappointed

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