Subalterno33, Terre Marine

Tout etait bien. Situation propreté équipements

Très belle appartement.Il y a tout se qui faut et très propre .. La gare a 15 mn à pieds pour se rendre au cinq terre .. Un centre commercial a 5 mn ..

Everythig was perfect, great accomodation, good location, tremendous hospitality

Nothing

Nice apartment, modern, located in a good area. It is equipped with everything you need.

Normally I don't leave bad reviews for accomodations, but our stay was far from what we imagined. 1. From the moment we arrived we were disappointed that the parking space was too small for our car, as we travelled by car. We chose this apartment specifically for the parking space and we could not benefit from it. The parking space is extremely small, only a small car could fit in it. I called the host to help us with this issue and all they could say was that they were sorry and that we can park somewhere on the street on the parking spaces with white lines that are free or with blue lines, but we have to pay. We were appaled when we heard that we would have to pay to park our car, as we consider that the amount paid for the accomodation also includes the parking space. The neighbours were more helpful than the host and they told us where we could park and we were lucky enough to find available free parking space on another street. 2. The apartment was superficially cleaned, as there were clumps of dust under the bed and under the sofa. We even discovered that the mugs in the kitchen cabinet were not clean, most likely they were not washed after the previous guests. We were left with the impresion that the apartment is not cleaned well enough after someone's stay and they rely on the guests to keep the apartment clean, as we were asked at the end of our stay to take out the trash and leave the apartment how we found it. 3. The comunication with the host was terrible, as the apartment is managed by a company and the mobile number is allocated to the company. My messages on Whatsapp and Booking were answered with delay of hours or even days. 4. Altough the host knew that we were a group of 4 people, the sofa was not prepared/expanded upon our arrival. All the other accomodations that we had before prepared the sofa in advance for us, as every sofa can have a different expansion system. 5.