Hotel Villa Cipressi - by R Collection Hotels

Great staff! Perfect views of the lake! Loved it

Staff and service were amazing. The property was beautiful too. Having said that, for the price point we encountered several issues that took away from enjoying our stay. In no particular order: 1. Noise: room was incredibly loud. We were on the corner of the building and could hear everything including conversations from the room next to us and street noise all night long. We really didn’t sleep for 2 nights. 2. Cleanliness: found broken glass on the floor of our room. Shows they didn’t clean that well. Having said that, we then proceeded to also break a wine glass though I think I did a better job of cleaning than they did. 3. Hair dryer: hair dryer wasn’t working. Once reported took about 30-60 minutes to get a new one … not totally unreasonable but when you’re trying to get ready for dinner the delay was enough to not be able do hair the way it was wanted. 4. Hot water: no hot water on our 2nd night at dinner time. Again, unable to get ready as we wanted to for dinner. Both evenings didn’t have great starts due to conditions of the hotel. 5. Bed: incredibly uncomfortable. Rock hard. Maybe some like that but not enjoyable at all. Could never get in a position that I was able to sleep more than an hour at a time (noise didn’t help either). Reported the issues the day before check out and was advised to talk with the manager. They weren’t available until the morning of checkout. Explained the above and they didn’t seem overly concerned. Very little compensation offered

Get the lake view. It’s worth it. The hotel maintained historic charm while adding crowd-pleasing updates to the bathroom. The breakfast was great and convenient with so many options. The staff was attentive and genuinely wanted to make sure we were enjoying our stay.

The staff, Villa, breakfast, location was excellent! It is an oasis in a high tourist area. Our weekend stay was memorable because of the expert care of the staff. Try the gourmet dinner at the sister property next door. Victoria at the Hotel Victoria.

This was the best stay ever. Such a beautiful place and worth every penny. The staff are all so friendly and helpful. The view from my room of the lake was amazing. Thank you and I hope to stay again one day.

Our stay at Hotel Villa Cipressi in Varenna was unforgettable! The service was exceptional, with staff who were always attentive and welcoming. The location is simply stunning — the views of Lake Como from the hotel and its beautiful botanical garden are breathtaking. Breakfast was top notch, offering a delicious and varied selection each morning. Highly recommend this hotel for anyone looking for a special experience on Lake Como

It is a beautiful property. The staff are incredibly attentive and friendly. Highly recommend staying here!

This was a beautiful hotel with beautiful gardens. Having both hotels available for us, was amazing. Varenna is such a beautiful town and this hotel makes it even better. But the VIEWSSS :)

Nice room but a bit small

The service was top notch here. They have convenient shuttles to and from the train station and ferry dock. They will help book dinner reservations and other taxis as needed. Free delicious breakfast and access to the gardens unless there's an event. However, our room did have significant spiders and webs so the rooms do not appear to be deep cleaned often. We spent an hour of our first night catching spiders. Not sure if it is worth the price with that in mind.

Beautiful and convenient location in the heart of Varenna. Very short walk to “Lovers Walk” which will bring you directly into the marina area. Many bars and restaurants. Gorgeous amenities including breakfast and a terrace for drinks and food. Accommodating staff. Would absolutely visit again!

Beautiful historic hotel with pleasant and helpful staff. I celebrated my birthday while staying there and discovered a bottle of wine and note from the staff in my room.

A beautiful old villa with amazing gardens surrounding it. Room lovely, breakfast wonderful. Staff a bit frazzled, often would not (or could not) answer phone. Shuttle bus could not meet us at ferry with our bags for example as no one answered phone when we called. Fortunately they could take us to train next day. I think hosting a wedding and also keeping regular guests happy may have been a bridge too far. Still I would recommend it to others with these caveats as it’s a really beautiful property and once we were there everyone was very attentive and welcoming

This was the perfect way to start our trip in Italy, the staff is wonderful, friendly, and very helpful. We would definitely return.

Beautiful hotel and the garden was breath taking. The staff were wonderful and our room was beautiful.

Absolutely incredible hotel, all around.

Lovely room. Lovely view. Impeccable service. Amazing grounds. A very memorable stay.

This is a lovely property with a very helpful and gracious staff. The breakfast was also extraordinary, as were the Botanical Gardens.

If you are thinking about staying in Lake Como then you’ll want to stay in Varenna (Bellagio is touristy and crowded). Villa Cipressi is lovely. Absolutely wonderful hotel inside and out. The gardens are exquisite, the location is perfect, and the hotel itself is fantastic. Great rooms and facilities but even better staff. Everyone there is great and they go out of their way to assist if needed. Can’t recommend this place enough. Don’t overthink, just book it

Marco was wonderful. He arranged transport from Milan Airport to Varenna. He assisted me with the reservation when I thought I might have to cancel. My daughter met him in person - I missed meeting him but his lovely wife Tanya introduced herself to us and made sure we had a lunch for our train to Florence

Incredible beautiful hotel and Botanical gardens. We loved our stay at Villa Cipressi and visiting their gardens. They are actually a lot nicer than Villa Monastero and as a hotel guest you can visit as many times as you like.

I had the most incredible time at this hotel. Everyone went way out of their way to make our stay so special. Marco helped me get wine shipped from France to hold it until checkin and then the hotel boat was an extra bonus. The breakfast included is outstanding as well. The grounds are magnificent!! ALL of the staff are incredible and the owners should be very proud of their team. I can’t wait to come back! Until next time!

My partner and I stayed at this hotel for a special occasion. The staff and the view are absolutely lovely. We had no complaints whatsoever in relation to these. However, although we paid for a very expensive suite, we did not have AC (we were told it was due to local authority rules) and the bed was squeaky. Upon arrival, we did mention the AC to the staff but we were told that could not be resolved. We were not offered any alternative solutions. Therefore, we had to leave our windows open but this meant very loud church bells and crowds from about 7 am into very late evening hours. In addition, our bed squeaked. Therefore, with the open windows and the noise, we could not have a lay in or take naps and we felt always on alert and could not fully relax. We had travelled from another country for these specific views. Therefore, we did not ask to be moved and had to choose the noise over losing the view and balcony. Furthermore, the quality of food for breakfast was not impressive with food often being soggy and cold. After our stay and before leaving this review, I did communicate these concerns with the hotel’s management. However, they did not offer a satisfactory resolution. Therefore, all in all, we spent over 2500 euros for a suite and a 4-star stay (our entire trip cost in excess of 4000 euros) that was not fully relaxing. I have never seen a 4-star hotel without an AC before.

We stayed in the Mimosa Suite and the room was amazing. Views were breathtaking from room and overall room was stunning. Highly recommend anyone stay at this hotel.

WONDERFUL property, absolutely gorgeous. We will return when we are back in Italy!

Beautiful property. Public rooms lovely. Very helpful and friend. Excellent brrakfast

The noise levels throughout the hotel and in my room were absolutely horrible up until 11 PM. The room was expensive and very poor. It's as if no one at the hotel really cares.

Great view. Great location. Central to all attractions on Varrena. Nicest area in Como.

Just lovely

Such a beautiful property. I can’t say enough great things about it.

Gorgeous.

Beside the fact that this property is amazing with its iconic gap and historic rooms the staff is so excited to serve and friendly. Yunes, Renzo, Luca made this stay the best experience. Yunes made sure at check in we were welcomed, walked through the property, down to getting the right temperature in our room. Luca was a lifesaver because we were arriving at 11pm and he walked us through the train schedule and how to deal with the train strike down to getting us bus/train/route number so we would arrive ok despite the situation. Renzo was the best front desk person asking us what we like to so and recommending the best hike in Bellano once he found out we love to hike. He shared that he hiked it often and it's his favorite. Because of the staff we would come back here again and again 10/10!!!!