The Fox Inn

Breakfast was very good and freshly cooked.

Check in was ok and room initially appeared well. Cleanliness of room was questionable with lots of high level cobwebs. Not long after making the room darker with just a lamp in the corner it became evident that the room was suffering from a ladybird infestation. We disposed of numerous but more kept appearing in the light. We reported back to the supervisor and discreetly informed her. She agreed to move us to an alternative room and she confirmed that she would arrange a refund of our 2nd night payment the following morning. We were not happy to stay a further night as now questioned cleanliness. Reported to bar for breakfast at 8.30 as booked, and waited approximately 15 minutes for a staff member to appear, and yes, we did ring the bell. This staff member contacted the supervisor from night before who later confirmed that the owners had not permitted the refund for the 2nd night stay. This was extremely disappointing, we visit family members in Harlow on a regular basis and would not now choose to re-book anytime in the future - and we had to pay for breakfast. We are not serial complainers but after a restless nights sleep, scratching a lot, and moving rooms at almost midnight, it would have gone a long way for some sort of compensation to be issued.

Everything good at the fox Inn a great place, too. Stay Nice rooms with comfy beds . Nice bar. Great chief. Very friendly staff. This was our 2nd stay and will be back when in the area.

No issues with the fox Inn

Very good gastro pub. Nice room. Good food

Shower was challenging

The room was nice and comfortable Good sized bathroom

Pub closed when I arrived at 9.30/ 9.45 pm even though I was told they were open late and would give me the key and show me around Pub in darkness- kept banging on doors/ windows- eventually someone told me to go round the back and I was let in !! They had obviously forgotten I was staying and in their cars ready to go home! I was not in a nice situation!!!

Lovely village setting, very clean inn. Restaurant was busy and good quality food. Better than average selection of wines.

The heater in the room could have been put on to warm our room up for us, that would have been nice. We had some trouble getting the heater set, took about an hour thanks to Chat GPT. Would have been a nice touch for some Xmas lights in central court yard around the Olive Tree. But otherwise great

Very good location for early start to Stansted Airport and lovely food in the bar/restaurant

Chilly room and noisy air conditioning

Comfort and hospitality

All the meals were good except one that the management sorted

Friendly staff comfortable rooms

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