Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western

Top rated by guests

8.2Excellent

(247 Ratings)

"Clean comfortable warm and convenient to where we wanted to be"

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(247 Ratings)

Hotel in Gateshead

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western is located in Newcastle upon Tyne, 2.5 miles from MetroCentre and 2.9 miles from Utilita Arena.

Amenities at Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western

Concierge services

Free WiFi/internet

Free Parking

Non-smoking

Heating

Wheelchair accessible

WiFi/Internet

Accessible Parking

Family friendly

Key access

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Gateshead

Nearby attractions

Beamish, the Living Museum of the North

4.2 mi

National Trust - Cragside

Available Rooms

$$$$

Top rated by guests

8.2Excellent

(247 Ratings)

"Clean comfortable warm and convenient to where we wanted to be"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(247 Ratings)

Hotel in Gateshead

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Gateshead

Nearby attractions

Beamish, the Living Museum of the North

4.2 mi

National Trust - Cragside

Available Rooms

About this hotel

Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western is located in Newcastle upon Tyne, 2.5 miles from MetroCentre and 2.9 miles from Utilita Arena.

Amenities

Concierge services

Free WiFi/internet

Free Parking

Non-smoking

Heating

Wheelchair accessible

WiFi/Internet

Accessible Parking

Family friendly

Key access

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

8.2 / 10.0

Excellent(247 Ratings)

100% verified reviews

10.0 / 10.0

Staff very friendly especially the assistant manager on shift the 2 evenin we stayed very chatty whe we came back from o

Clean comfortable warm and convenient to where we wanted to be

Nothing

10.0 / 10.0

Great experience, such a welcoming staff.

Amazing fresh breakfast!

All been fabulous!

10.0 / 10.0

Best budget hotel for a weekend stay

Everything about our stay was amazing especially the staff on reception

Everything was perfect

4.0 / 10.0

Very basic, cheap but would not stay again

The bed was clean and comfy

The bathroom was awful needs a update and the checkout time was 10am

10.0 / 10.0

A right little gem.

Great little find. Very clean, warm and value for money. Also warm was the welcome I got from Adam on reception - a friendly chat goes a long way. What a lovely guy he is and a true credit to being front of house! Would definitely stay again, easy to recommend.

8.0 / 10.0

Great value, comfy and friendly

Conveniently placed

Its location. Haha sorry I couldn’t help myself. Umm nothing really it was what I expected.

9.0 / 10.0

Was looking for a reasonably priced hotel for a couple of nights, close to the shops, and this fitted the bill perfectly

This is an ex Premier Inn, and there are still some signs of the previous owners with purple door numbers and curtains! Quite basic, but it's fine for a night or two. Excellent location, next to the A1(M), and easy to get to Newcastle, Gateshead, and the Metro Shopping Centre. Breakfast is available as a 'to go' option at £7 pp. The two ladies on reception were amazing, nothing was too much trouble. It was my partners birthday, and they dressed the room up with a banner and balloons, which went down very well. The Waggon Team pub next door is excellent too! Would stay again.

Not a lot to dislike, it's going through a bit of refurbishment in some areas, but on the whole it's fine.

10.0 / 10.0

Cheap convenient hotel for 1 night stay

Cheap price, Clean room, convenient location, easy parking, friendly staff

nothing

7.0 / 10.0

Second stay at the hotel.

This is my second stay at the hotel. The rooms are a very good size, clean and nicely appointed. The first stay, we had a really comfortable bed. This stay the bed was a little creaky. Bathroom was clean but showing a a little wear and tear. Kettle, tea and coffee available in the room, extras were given on request.

Breakfast. On the first stay a few months previously, cereals, pastries, yogurts and fruit was available for selection and I paid around £6. A cooked breakfast was also optional. However, this stay I had to pre-order breakfast (fair enough) and paid £7.95. My cooked breakfast was served in a polystyrene takeaway container. The rest of my breakfast was given to me in a bag. I had to request a cup to make tea and was given a disposable one. My take on this hotel - I would stay here again - but I would bring my own breakfast to eat in the room.

10.0 / 10.0

Brilliant staff, great rooms

Staff were absolutely incredible, so helpful and friendly! Also rooms are very large.

8.0 / 10.0

Excellent - would definitely stay again if in the area

Pleasantly surprised, clean and very comfortable. Staff are friendly, helpful and efficient. Excellent value for money

Bathroom basic but expected for the price - it was perfectly clean and that’s all that matters at this excelllent price

1.0 / 10.0

Avoid

Location was next work.

Shower wasnt working. No help to resolve this despite staying for 5 days. Staff very unhelpful and made it seem lole everything was a chore. I would never stay here again.

8.0 / 10.0

Would recommend and stay again - great staff and comfy room

The staff were friendly and brilliant. Happy to assist and help and friendly. Loved that there was tea/coffee available on the reception area. And that the pub connected next door had a pool table.

The only small thing was the air freshener that they use in the rooms is a bit too strong for my liking, had to hide mine in the bathroom as I didn’t like the smell too much. Otherwise was a lovely stay. Oh, their heating system was a bit weird to understand, but once the reception guy explained then it made sense. Wasn’t entirely obvious at the start.

9.0 / 10.0

Great location, great staff, great parking and comfy bed!

We purposely picked this location to ensure value for money but with easy transport links to the town centre. Our room was very spacious and comfortable, and the shower had great water pressure. The location is excellent, with bus stops close by, making it very easy to get around and explore Newcastle. A special mention to Adam at reception (gent who was on the evening shift for both Friday and Saturday) — he was extremely kind and helpful throughout our stay, and one evening he insisted on helping us carry our pram up to the first floor, which we really appreciated after informing us that there is no lift. He was very welcoming and friendly and more than deserving of a shout out. Overall, a great experience and we would happily stay here again.

If we have to mention, the cold water tap was a little difficult to fully close. There was hair in the bath plug hole. But it wasn’t blocking the bath nor were we dipping our toes in the plug hole but nonetheless wasn’t too much of a minor inconvenience.

10.0 / 10.0

Wonderful

Hotel was lovely bed was really comfy bath water was really good lovely and hot the staff were great we stayed December 5 to December 6 we weren't meant to stay two nights but had to leave because of family emergency on the Saturday the staff were lovely to us when we said we had to leave x

The only thing was it had wood flooring in the bedroom which I would prefer carpet but that's all everything was great

10.0 / 10.0

Very comfortable stay and friendly staff.

Excellent location, easy access to city centre. Very comfortable beds, clean rooms, friendly staff.

Although there was a corridor between the hotel and the pub we were unable to use this and had to go outside round to the front door of the pub.

8.0 / 10.0

Will stay again

The location of the hotel is super convenient especially with the pub next door and the bus stop for the metro centre just round the corner. The staff were super friendly too.

Everything was amazing apart from the heating as it wouldn't work

10.0 / 10.0

Great hotel

The warm welcome we recieved from.all staff on arrival.and departure. Room.was comfy, roomy and clean, perfect for our needs will definitely be back . A quiet location even with adjoining pub

Theirs nothing I didnt.like

9.0 / 10.0

Very comfortable and pleasant stay

Didn't have breakfast

Everything was good

9.0 / 10.0

Fantastic value for money and comfy sleep!

Good location, very welcoming and friendly reception staff, bed was very comfy along with pillows.

No bed side tables

9.0 / 10.0

Comfort, cleanliness and reasonable!

The convenience of the location. The room was clean and well laid out although there was a large empty space which looked like some seating was there but removed. The staff were efficient, helpful and knowledgeable.

10.0 / 10.0

Happy chappy

We liked the beds so comfortable and the pub restaurant next door perfect for food and drinks 👍

Not much to not like about the hotel we stayed a cpl of nights it was fab👍

7.0 / 10.0

Unsure if I’d stay again in same circumstances, maybe I was just unlucky with the guests that weekend.

The staff were so lovely

Bit dated in the building areas. Needs soundproofing between rooms or better fitting doors into corridor. And possibly someone to check corridors on cctv if any late arrivals. And I had terrible guests on same floor. Maybe just unlucky. I wonder if people use it for nights out in Newcastle. With it being out on the team valley, I thought it would have been commuters or business people. But who knows. Next door the guest’s were on a call, obviously on loud speaker at around midnight onw - some folks are senseless or ignorant and others came in 2-4 in the morning, noise in corridors, most likely drunk as no capability of reducing their own volume and letting doors bang as they went in and out of ea other rooms I presume. And laughter…. Shocking! Joke but irritating if it’s not your own or your own parties! I was staying as my accommodation in Hexham had been cancelled due to the storm. Just wanted 2 nights of peace. Anyway, staff were lovely, obviously said I should have complained. But that would’ve meant trotting downstairs in my pjs, potentially moving rooms and also risk being seen and then scowled at if no temp rooms available!!

9.0 / 10.0

Value for money

It was value for money and even free parking

Little bit far from Newcastle City Centre

10.0 / 10.0

Excellent

The staff were lovely and helpful, the location was perfect for what we wanted. The breakfast was extra but brilliant value for money a lot more than expected. The rooms are clean and functional

Nothing we enjoyed our stay and would definitely come back here

10.0 / 10.0

Super cosy beds!!

It was clean, quiet and the beds were super comfortable

Nothing

8.0 / 10.0

Great

Clean, comfortable and quiet.

9.0 / 10.0

Will continue to book when in Newcastle.

It’s close to a lovely restaurant, good value for food and drink. Staff always helpful. Beds are comfy, stayed several times.

No vending machine for snacks. Never enough sugar in rooms or milk.

8.0 / 10.0

Surprisingly brilliant

Short taxi ride from the city centre. Pub next door is a bonus. Great pub grub. Staff in the hotel were extremely friendly

N/a

6.0 / 10.0

Staff very helpful.fire alarm went off at 2:35 could not get back to sleep afterso not rested

Location. Shower fantastic.

Decor a little in need of maintenance. No bedside cabinets. Toilet area in need of deep clean. No toilet brush or toilet roll holder.

6.0 / 10.0

Staff was lovely, hidden location, parking was a bonus cost effective.

Room was spacious and good size bed and very comfortable

The doors were easy to hear out of and could hear everyone's conversations, and from 7am there was lots of noise but I suppose that's to be expected as people checking out just very easy to hear noises.

9.0 / 10.0

Very nice stay

The people at the reception were very welcoming and helpfull. The rooms were clean, beds were comfy and housekeeping was very good. The café area was not very attractive, with a simple breakfast available, but there are some cafés and a restaurant close by for a nice morning coffee or buffet.

7.0 / 10.0

okay for a night stop over

space in room, comfortable bed.

quite far out from anything.

6.0 / 10.0

Thankfully didn't have to spend much time in hotel.

The bed was very comfortable. Fine hotel to stay in as long as your not going to spend much time in the hotel. Staff were very friendly.

Pretty run down. Bathroom was not clean. Not all towels were clean. Place needs a bit of money spent on it. Price paid was not worth the accommodation.

10.0 / 10.0

Ideal stay for GNR

Friendly and helpful staff - ideal accommodation for what was required

7.0 / 10.0

Adequate

Size of the room

Not the Hotels fault but due to the GNR every hotel had put prices up, just a bad coincidence the band we wanted to see was this date

2.0 / 10.0

bad choice wested money

nothing

rude day shift staff. no microwa.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western?

We found 14 amenities for this rental. This includes concierge services, free wifi/internet, free parking, non-smoking, and heating.

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6.1 / 10.0

Average

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Free WiFi/internet · Air conditioning · TV

Looking for a memorable stay in Gateshead? Our Hotel might just be what you're looking for. Enjoy amenities including Free Parking, Air conditioning and Hairdryer, and more during your stay.

Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western

Hotel in Gateshead

Reasons to book

About this hotel

Amenities at Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western

Map of Gateshead

Nearby attractions

Available Rooms

Hotel in Gateshead

Reasons to book

Map of Gateshead

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western pet friendly?

What amenities are available at Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western?

Explore similar stays in Gateshead

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