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Hotel Penz West

Top rated by guests

Facade/entrance

Property building

Bedroom

Bathroom

Spa and wellness centre/facilities

8.7Excellent

(1,427 Ratings)

"While just two minutes from the airport, it was wonderful being provided a free taxi (Uber) and the driver was superb, carrying out bags to reception. The staff were sensational- reception so brillian..."

Verified guest

Don't miss out! Price and availability may change

8.7 / 10.0

Excellent(1,427 Ratings)

Hotel in Innsbruck

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This modern and elegant 4-star hotel is only 2.5 mi from the city center, right next to Innsbruck Airport and the A12 motorway. Hotel Penz West offers free WiFi, free parking, and a top-floor spa area offering panoramic mountain views.

Amenities at Hotel Penz West

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Family friendly

Free parking

Map of Innsbruck

city location on map

Nearby attractions

Höllentalklamm

Kuhfluchtwasserfälle

Sylvenstein Lake

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.7Excellent

(1,427 Ratings)

"While just two minutes from the airport, it was wonderful being provided a free taxi (Uber) and the driver was superb, carrying out bags to reception. The staff were sensational- reception so brillian..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.7 / 10.0

Excellent(1,427 Ratings)

Hotel in Innsbruck

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Innsbruck

city location on map

Nearby attractions

Höllentalklamm

Kuhfluchtwasserfälle

Sylvenstein Lake

Available Rooms

About this hotel

This modern and elegant 4-star hotel is only 2.5 mi from the city center, right next to Innsbruck Airport and the A12 motorway. Hotel Penz West offers free WiFi, free parking, and a top-floor spa area offering panoramic mountain views.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Ski in / Ski out

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.7 / 10.0

Excellent(1,427 Ratings)

100% verified reviews

10.0 / 10.0

A memorable experience - thank you so much Innsbruck and Team Hotel Penz West

While just two minutes from the airport, it was wonderful being provided a free taxi (Uber) and the driver was superb, carrying out bags to reception. The staff were sensational- reception so brilliant, breakfast team unbelievable, bar staff and one of two domestic team (the elder of the two) excellent. Communication from moment of booking was the best I’ve experienced. Welcome Card was so useful and bus to city very convenient. Thank you for making our trip memorable on top of the best Christmas Markets and Top of Innsbruck attraction. We recommend Speckeria (platters)and MamaMia (pizza/pasta) restaurants. We’ll be back!

Would have liked to be able to make a cuppa first thing in our room. It wasn’t clear that at breakfast it was possible to order something direct from the kitchen, e.g. bacon and fried eggs, scrambled eggs, boiled eggs, etc. Perhaps we missed reading it somewhere. On Saturday at 9.45am there were no scrambled eggs left and a sign was put in the tray saying it was finished! We thought breakfast is until 10am. This morning (Sunday) it seemed breakfast was served until later than 10am but I’m unsure where that was advertised. A later start Sunday always appreciated. However, these thoughts shouldn’t detract from what is the best hotel team ever 10+/10. Thank you 😊

10.0 / 10.0

Above Expectations

This was my second stay and the staff were just as helpful and hospitable. The night manager made me a cappuccino at 5 AM before breakfast was open, when I had an early flight.They accommodated us with early and late check in/check out. The close proximity to the airport and a nice restaurant made it perfect for the start and wrap up of our Austrian stay.

Nothing. Everything was great.

10.0 / 10.0

Terrific stay

Staff were amazingly helpful and charming. Breakfast buffet was excellent.

Nothing.

8.0 / 10.0

Staff was attentive. Hotel perfectly located to air terminal; walked to hotel

Room too warm and blanket/ duvet too heavy

5.0 / 10.0

Not very impressive

Reception was friendly

The hotel itself feels dated and a bit gloomy. No assistance was available on the date i stayed to help with luggages

9.0 / 10.0

Clean, comfortable and excellent staff service.

Clean, comfortable and excellent staff service. Lovely breakfast too

8.0 / 10.0

comfortable but had expected more (an open restaurant) for the price

Comfortable, large room having a nice mountain view (quiet fridge, ok internet; good bed, bathroom); walking distance (5 mins) to airport; frequent bus connection (F) to city centre (10 - 15 mins).

Chose this hotel, despite it being out of the centre and not close to shops / restaurants, because it had a restaurant (so I wouldn't have to travel by bus back and forth to the centre again to have dinner at night, when already tired from earlier daytime activities), but then learned upon arrival that the restaurant would be closed at night during my stay. Would have expected to be informed of this during booking.

9.0 / 10.0

Lovely place to stay

Wonderful staff and breakfast , free parking & the beautiful Mountain View

Nothing

10.0 / 10.0

Just really appreciate a kind face after all the travel

Kindness of staff and willingness to help

NA

9.0 / 10.0

Pleasant stay, friendly staff.

Goo size room, comfortable bed, good breakfast, free parking, 10 minutes bus to centre. Also given free public transfort welcome cards.

Room air conditioning, could not lower temp below 20C. It was hot in the night. Also hotel staff, one lady said she will ask maintenance to reduce temp to 17 C but other lady said its centrally controlled and temp cannot be lowered further

8.0 / 10.0

It was very comfortable and fitted my requirements nicely.

The accommodation was located close to the airport and the city so very convenient. It was comfortable and quiet.

9.0 / 10.0

friendly and efficent place to stay with car park.

Hotel in a quite place with own car parking. friendly staff/reception. good breakfast with friendly staff.

Slightly away from town centre but only a short ride in Uberso not really an issue.

10.0 / 10.0

Ravishing

Excellent location Lovely hospitality Excellent breakfast spread Very very co operative staff

Nothing is there to dislike

10.0 / 10.0

Just super with exceptional staff.

All

Nothing

10.0 / 10.0

Excellent

Conveniently located for airport and easily accessible to Innsbruck centre this hotel was clean, well equipped and had wonderful staff

Nothing

10.0 / 10.0

Short stay to Innsbruck

The staff were extremely friendly and helpful, really made the trip get off with a good start. The room was spacious and well equipped. Given the location of the hotel, the bus service was easily accessible and made travel into the heart of Innsbruck and back extremely easy. The breakfast service with nice strong coffee was also a great way to start the day, with a variety of foods and friendly waiting staff.

N/A

5.0 / 10.0

It's a good airport location but needs to up the game on customer needs in the bedroom.

Close to the airport and reasonably spacious

Weird metal shutters on the windows which could not be moved. Zero complimentary facilities in the room. No tea or coffee or water

10.0 / 10.0

Best airport hotel since i started traveling !

This airport hotel is amazing ! Wauw. Reception staff was unbelievable friendly and helpfull. I travel alot. But this staff is beyond !

Good rooms. View on mountains and airport is incredible. Sauna is very good !

8.0 / 10.0

Met my expectations

Great stay for early flights. Bus stop nearby. Very friendly and helpful staff.

Bed not very comfortable. Only big pillows on bed.

9.0 / 10.0

Good airport hotel walkable to airport

Rooms were comfy, everything you need for one night airport hotel.

Restaurant food could be better. The burger and pork medallions were all very dry.

8.0 / 10.0

Very good

Room was nice and clean

Small bathroom, price a bit too expensive from our point of view

8.0 / 10.0

Very good

Friendly and supportive staff. We arrived late at night and the staff was very helpful, also allowing latte checkout. Breakfast is good quality and abundant. Charging station for electric vehicle available allowed us to charge at night so we did not lose time in the morning

10.0 / 10.0

Great location, value for money and accommodates families very well. Worth staying at every time

Friendly and accommodating service, open air parking lot and great big rooms

No coffee maker available after breakfast is closed off at 10am

5.0 / 10.0

Very good. Lady at desk was terrific

Sleeping

Having to miss breakfast to get to the plane on time

10.0 / 10.0

Exceptional

location staff friendly cleanliness

8.0 / 10.0

Very good

Perfectly placed, just a short walk from the airport, which BTW, is a very smooth pavement, great for trolleys. Also there's a bike rental area right at the entrance for cheap rides to the city. The room is comfy and there's a luggage/skis storage area.

9.0 / 10.0

GOOD HOTEL WITH GOOD FACILITIES

NEAR THE AIRPORT; COMFORT OF THE ROOM

9.0 / 10.0

Superb

Proximity to airport, overall comfort of facility, friendliness of staff and accommodating needs

9.0 / 10.0

it was just what we needed

location, view, comfort

long black hairs on the white sheets. we are blonde

9.0 / 10.0

Superb

The hotel is walking distance to the airport which was great. We had a few drinks at the bar and dinner at the restaurant. It was very nice. Rood was good.

The rooms are on the smaller side and we couldn't get two separate beds.

10.0 / 10.0

Pleasant stay

Super convenient to the airport. Staff was very helpful; loaned me an electrical converter as I’d forgotten to pack one. Bus stop to city centre just a few meters outside hotel. Room spotlessly clean and comfortable. Breakfast buffet was lovely.

Price slightly higher than expected for both the room and breakfast (€20) than for typical airport hotel.

9.0 / 10.0

Great near-the-airport hotel

The breakfast was just great, a huge variety of fruits, cheese, cured meats, bread, and so on and so forth. On top of that, the staff was super super friendly.

The queen size beds were two single beds joint together, which is a bit annoying, specially if you move a bit in your sleep... you'll end up hanging in a limbo between both mattresses. Also, I found a bit odd that there was no kettle nor coffee machine in the room.

10.0 / 10.0

Exceptional

The location of the hotel is very good and you can easily reach the center. the rooms are very comfortable, spacious and clean. breakfast was very good. Also I would like to thanks the ladies at the reception, Dorottya and Joanna, for their devoted work and friendly attention.