Seeblick SMART Hotel Rössli

Bed, TV and multimedia, Balcony/Terrace, Photo of the whole room, Bedroom, Garden view, Lake view, Mountain view, Family

Winter, View (from property/room), Garden view

Bed, Photo of the whole room, Bedroom, Garden view, Lake view, Mountain view, Family, wedding

7.5Good

(604 Ratings)

"Staff were amazingly helpful especially ‘Fabio’. He went out of his way to ensure we were happy ."

Verified guest

Don't miss out! Price and availability may change

7.5 / 10.0

Good(604 Ratings)

Hotel in St. Gallen, Switzerland

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Balcony/Terrace, Beach access and more

About this hotel

Located in Murg, 30 miles from Einsiedeln Abbey, Seeblick SMART Hotel Rössli has accommodations with a terrace, free private parking and a restaurant.

Amenities at Seeblick SMART Hotel Rössli

Business facilities

Map of St. Gallen, Switzerland

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.5Good

(604 Ratings)

"Staff were amazingly helpful especially ‘Fabio’. He went out of his way to ensure we were happy ."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.5 / 10.0

Good(604 Ratings)

Hotel in St. Gallen, Switzerland

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Balcony/Terrace, Beach access and more

Map of St. Gallen, Switzerland

Available Rooms

About this hotel

Located in Murg, 30 miles from Einsiedeln Abbey, Seeblick SMART Hotel Rössli has accommodations with a terrace, free private parking and a restaurant.

Amenities

Business facilities

Things to know

Additional fees to expect

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.5 / 10.0

Good(604 Ratings)

100% verified reviews

1.0 / 10.0

I felt extremely uncomfortable and did not stay at the hotel.

I booked a room at Hotel Rössli in Walensee Murg expecting a private bathroom, as clearly stated on Booking.com. Upon arrival, I encountered a “smart hotel” self-check-in process that felt very sketchy: I received a SumUp payment link and had to call to verify it wasn’t a scam. While the payment turned out to be legitimate, it was an unnecessary hassle. The hotel itself is very dated, though reasonably clean. However, my biggest issue was that my room did not have a private bathroom, directly contradicting the listing. When I contacted the hotel about it, their response was appalling. They first tried to help but ultimately offered me an apartment at an additional cost of 100 CHF. They refused to take any accountability, stating that the inaccurate listing was Booking.com’s responsibility and that my contract was with Booking, not them. I felt extremely uncomfortable and did not stay at the hotel. The lack of transparency, poor customer service, and misleading room descriptions make this experience unacceptable. I strongly caution future guests to double-check room details before booking.

8.0 / 10.0

Exceeded expectations

The code to enter was not a hassle to obtain. We were sent the necessary links during the morning and had the code shortly after. The woman who greeted us was friendly and helpful. The room was quiet, the bed was comfortable and the staff made the sofa comfortable for one of us to sleep without having to ask. Breakfast buffet was good even though there were barely any other guests in the hotel. Well kept accommodation.

The second floor was a bit annoying to reach with the elevator, the door didn't unlock from outside. The door to the bathroom should be replaced with a wooden door so that the light from the bathroom doesn't bother people sleeping in the room.

1.0 / 10.0

Plenty of dead insect. Place was not clean at all. Windows left open with lights on, added some life animals.

10.0 / 10.0

Clean and wonderful staff

Staff were amazingly helpful especially ‘Fabio’. He went out of his way to ensure we were happy .

Nothing

6.0 / 10.0

Nice views, and breakfast but a bit soulless and expensive

Breakfast was tasty with great coffee. View of the lake from room balcony lovely.

Expensive for what we got. Triple room, but the third bed was a fold out couch in the kitchen area. Check in with key code very impersonal and took a little time to figure out.

7.0 / 10.0

It’s definitely a nice place for a short stay, worth the price.

Beautiful views from the restaurant, nice and fresh breakfast. Very close to the train station.

The common bathroom could have some shampoo and some floor towels. Room from the road side and parking was a bit noisy.

8.0 / 10.0

Great value for price

Clean room, position, overall quality for price, free parking, near highway, view, care of offsite receptionist

Missing vending machine, in room water boiler for tea or coffee machine (how about a nespresso?), need brighter entrance or more responsive sensor... it's quite urgent for late or night check in (someone with no experience with SMART hotel might feel confused)

7.0 / 10.0

Excellent apartments with good location but check in process was fiddly.

Murg is a small town and not a major tourist area that I can see, except for a campsite. Which is good if you want a peaceful stay. The cons are that opportunities to eat are limited and the hotel did not have a functioning restaurant when we went. We knew all this, so as long as you have the correct expectation, it is fine. There is a SPAR a few minutes walk away which is run by a very friendly gentleman and has a good selection of basics and fresh food with excellent quality. Murg has an hourly train service in each direction so getting places is fine if you are careful to plan times. Check SBB's website for exact information. Walensee is a beautiful and clear lake and there is a nice small beach area which is free to access for swimming, near to the camp site. Road access looked good if driving. We booked 2 apartments, one above the other. The upper one had excellent lake views. The lower one had pleasant views of the mountains. The apartments were spacious, great bathroom, nice beds, and a mini kitchen area with a fridge - but no cooking facilities. There were a small selection of plates, cutlery and cups and glasses. The fridge was very useful as we could buy salad items from the SPAR and make a nice buffet supper on the balcony which had a table and chairs and was fine for summer. I would suggest perhaps a small microwave would be a great addition so guests could heat up canned items like soup, or make hot chocolate, especially for winter stays. The cleanliness and decoration was immaculate - I could not find a single fault with the hotel room or its lobby area.

The only problem we had was the check in process. It needs improvement. I see some other reviews say similar. The hotel is very nice and in an excellent location, so I offer the following as constructive criticism, with best wishes to the owners: 1) We completed a check in form which was sent by SMS (and I missed that at first as it went to my wife's phone number). Sending all communications via booking.com messages might be easier. 2) We were aware that we needed to make payment before we arrived, in order to get the room access code. However, I was getting concerned that I had not seen a payment request link, even up to a few days before our check in date. We were getting confusing messages via Booking.com (that I suspect were automated) about a Heidiland mandatory questionnaire, a week *after* we completed check in form. I think the check in form probably covered all this, so it was a bit confusing. In the end, a couple of days before our check in date, we phoned the hosts. We spoke to a lady who, once we'd explained everything, fixed the problem immediately. We had a payment link within the hour, we paid, and we got the room codes very shortly after. So all was assured and correct for when we arrived. *** 3) My recommendation to the hosts: Either the check in computer systems need to be improved - perhaps a self contained website that the guests can see the status of the booking, update mandatory tourist registration data easily, and make payment. 4) Or issue a dedicated email address that is monitored as a priority: this would be easier for foreign guests to use (and easier for the hosts) as we can all make use of Google Translate for easier communications. Once we had the room code, all was perfect. But it would have been nice to be able to get this all sorted before we left England.

6.0 / 10.0

Good location, clean rooms, no reception, noisy shared bathroom

The rooms were clean and has big LCD’s, beds are comfortable. Close to the lake or good situated to do trips.

There is no reception. You reveive doorcodes what can be very frustrating sometimes when somehow it don’t respond. At the time we were there the restaurant was closed. The facilities were very limited. No automat for a snack or drink/ minibar. At times the shared bathroom can be very noisy especially for the connected rooms. Can be also occupied at unusual times. Not somthing I would like to experience again.

3.0 / 10.0

Would not recommend

Room was clean and spacious

We were travelling with a 6 month old infant. Our room had no kettle to boil water. So we asked a member of staff for hot water from a kitchen to put in a flask to feed our baby. We were told that is not possible, yet other rooms had kettles. This is very disappointing and for a family ran hotel that the needs of our child were not met and is frankly unacceptable. We're a well travelled couple and have never experienced such a low level of hospitality.

1.0 / 10.0

Crap

No internet and owner lies about fixing it

5.0 / 10.0

Im total it was okay and we would book again

Rooms were really nice - new and big - uncomplicated with a key code for check in - quiet and car seems parked also safe for 5 days free of charge

What a pity that there is no reception for general questions and restaurant is closed - they have a really nice terrace with view to the lake

10.0 / 10.0

Nice and comfortable room

Comfort, location

nothing

10.0 / 10.0

Exceptional

Self check in, location, big rooms.

7.0 / 10.0

Good

Nice TV, bath and shower, room arrangment, and view

No kettle for boiling water Noisy fridge The restaurant is closed without update No bakery nearby

6.0 / 10.0

Nice and clean property but lack of facilities.

spacious and clean. crib was nicely prepared and check in process was effortless. free parking on site.

restaurant was closed which would’ve been good to know before hand (specially as traveling with a small child).

8.0 / 10.0

Very good

the apartment was very good and comfortable.

restaurant was closed for breakfast

3.0 / 10.0

Poor

Looked clean. The heating was working. The Tv was big and had netflix. The beds exceptional.

No minibar/ frige No shampoo/ douch get in the shower. The containerwas there but empty. Didn't feel safe because in the room there was no smoke detector and no fire-sprincles and no fire safety instructions (exit, secondary exit, fire hidrants) No staff around. If you need something you need to call and sometimes the person answering acts like you are disturbing... So no friendluness and poor customer service.

8.0 / 10.0

Nice big room for low price

Big suite for normal price Nice balcony view Nice view from office desk

Elevator not working Only external stairs available to the suite

8.0 / 10.0

Beautiful room and location, but the self check in process could be more streamlined.

It was a large room and was very clean.

The check in and front door was confusing. They also lost my payment receipt, so we had a difficult time getting access to the building.

6.0 / 10.0

not confortable

location and cleaness

no reception, imagine person without net and with out skills to pay on line ….etc

7.0 / 10.0

Good

Close to the lake, clear, moderate price.

Unsatisfactory soundproofing, the received information sent out only in german language and it is immeasurably long so finally I missed the most important things which lead to inconvieniances. The design inside is a bit too much, but it's a matter of taste.

7.0 / 10.0

Comfy beds but no facilities

The tv was nice and the beds were comfy

The restaurant was closed, there were also no restaurants nearby so we had to buy something from the supermarket. Also no water kettle or other facilities.

8.0 / 10.0

Very good

All was exceptionally good, except one thing

Some unexpected insects in a room number. Better keep the door to the terrace closed :)

9.0 / 10.0

Superb

Cleanness, facility of entrance, nice spot and very well maintained. The concept without personnel is OK, but I wanted to have a beer, water or some snack and there was non. A bending machine or included minifirgo would be great

The concept without personnel is OK, but I wanted to have a beer, water or some snack and there was non. A bending machine or included minifirgo would be great

5.0 / 10.0

Passable

good value for money

No physical employee at time of arrival and online check-in.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Seeblick SMART Hotel Rössli. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Seeblick SMART Hotel Rössli pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Seeblick SMART Hotel Rössli?

We found 1 amenities for this rental. This includes , and business facilities.

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7.0 / 10.0

Good(14 Ratings)

Hotel Minster

Seeblick SMART Hotel Rössli

Hotel in St. Gallen, Switzerland

Reasons to book

About this hotel

Amenities at Seeblick SMART Hotel Rössli

Map of St. Gallen, Switzerland

Available Rooms

Things to know

Additional fees to expect

Customer support

Hotel in St. Gallen, Switzerland

Reasons to book

Map of St. Gallen, Switzerland

Available Rooms

About this hotel

Amenities

Things to know

Additional fees to expect

Customer support

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Seeblick SMART Hotel Rössli pet friendly?

What amenities are available at Seeblick SMART Hotel Rössli?

Explore similar stays in St. Gallen, Switzerland

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