Hotel in Surabaya
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Comfortable Accommodations
Amenities at Four Points by Sheraton Surabaya, Pakuwon Indah
Business facilities
Airport transportation available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Surabaya
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
My daughter and I stayed here for 1 week.
Location is perfect above the mall with its own entrance and taxi stands in front and 10m down the path.
Staff at the breakfast buffet were amazing. The soup chefs were so nice bringing soup of the day to try at the table. Our waiters Gee And ELL were attentive and friendly making us feel special each morning. The food and drinks were delicious and there was a huge range that differed every day. A safe way to try many sweet and savoury local foods. We loved our stay so much that we extended it by another few days!
Nothing
9 / 10Outstanding·Oct 2026
Clean
Check out time
9 / 10Outstanding·Sep 2026
The variety of food and it was delicious. Even I got new menu to taste from the chef
None
6 / 10Average·Oct 2025
location was central and linked to Pakuwon mall. Service staff from front desk to restaurant to engineering was helpful and courteous.
The sound insulation in the hotel was terrible. Its my main complaint. When other rooms’ shower was running, i could hear the shower. i was disturbed each time neighbours opens and closed the door. Even could hear next room’s flushing.
$$$$
Top rated by guests
9.1Outstanding
(441 Ratings)
"My daughter and I stayed here for 1 week.
Location is perfect above the mall with its own entrance and taxi stands in front and 10m down the path.
Staff at the breakfast buffet were amazing. The so..."
Verified guestDon't miss out! Price and availability may change
