Hotel in Surabaya
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located just a 5-minute drive from Tunjungan Plaza Shopping mall, Hotel Bumi Surabaya offers an elegant and cozy getaway featuring an outdoor swimming pool, free WiFi access throughout the entire property, and free on-site private parking for guests .
Amenities at Bumi Surabaya City Resort
Business facilities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Wheelchair accessible
WiFi/Internet
Garden
Laundry services
Ironing facilities
Safe
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of Surabaya
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Jun 2026
The pool was lovely, beds super squishy, and the food was really delicious
The bath towels stank really strongly of cigarette smoke, and sadly the whole place felt a little tired
10 / 10Outstanding·Jun 2026
Wow what a great place. Have stayed here twice now. Both times exceeded expectations by a country mile. Super friendly staff. Big spacious rooms with huge windows, a great view, and a massive bed.
Makes me want to come back to Surabaya just to stay here. The name may have changed but the 5-star service culture is still ever present.
10 / 10Outstanding·Jun 2026
Breakfast is great
Additional Water bottles are priced at 10x shop price . Very disappointing when you get thirsty in night time and have no choice other than to pay . Also, additional food/bar/restaurant charges cannot be put on hotel room bill., they have to be paid for separately
6 / 10Average·Feb 2026
The hotel was absolutely fine - staff, rooms, food, grounds etc.
The hotel doesn't cater to most foreign (Western and other) guests - two closed bars and no discernible poolside service. You can get a beer, but it's not on the menu, you have to go out of your way and ask if they have it. As noted above, the hotel is indeed fine, but next time in Surabaya I'll stay in a hotel where I'm treated like an adult.
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Top rated by guests
8.7Excellent
(1,260 Ratings)
"Wow what a great place. Have stayed here twice now. Both times exceeded expectations by a country mile. Super friendly staff. Big spacious rooms with huge windows, a great view, and a massive bed.
Ma..."
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