Hotel in Surabaya
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located just a 5-minute drive from Tunjungan Plaza Shopping mall, Hotel Bumi Surabaya offers an elegant and cozy getaway featuring an outdoor swimming pool, free WiFi access throughout the entire property, and free on-site private parking for guests .
Amenities at Bumi Surabaya City Resort
Business facilities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Wheelchair accessible
WiFi/Internet
Garden
Laundry services
Ironing facilities
Safe
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of Surabaya
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Helpful staff
Excellent service
Wide selection of breakfast options
8 / 10Excellent·Jul 2026
Spacious hotel, plentiful breakfast buffet, large comfy rooms, great swimming pool and pretty gardens - all in a good location for huge shopping mall, supermarkets and ATMs
Our driver told us it had been upgraded to a 5* hotel. This is hard to believe. It's lovely but some areas are a little jaded - eg worn enamel on bath, slightly tatty towels. But for the price, I'd say it's brilliant
10 / 10Outstanding·Jul 2026
the pool, the ambient and the spacious and nice room
improve cleanliness
6 / 10Average·Jul 2026
De foto’s zijn bedrieglijk.
De lobby is groots en prachtig mooi, de tuin een groene oase in de stad. Het alom aanwezige personeel is aller vriendelijkst.
In de lobby kan je lekker zitten en een zalig taartje eten.
Een schril contrast met de kamers: muf en vies. De handdoeken zijn eveneens muf en smoezelig. Een verzoek om schoonmaak en andere handdoeken, bracht helaas geen verbetering.
We hadden twee kamers op de 16e etage, met elkaar verbonden.
Het ontbijt buffet biedt veel keuze en is leuk opgezet met kleine kraampjes, maar ook deze zien er niet heel schoon uit. Heel vreemd want er is veel personeel.
Ik raad het hotel niet aan.
$$$$
Top rated by guests
8.7Excellent
(1,260 Ratings)
"Helpful staff
Excellent service
Wide selection of breakfast options"
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