JW Marriott Hotel Surabaya

Top rated by guests
Swimming pool
Breakfast
Bedroom
Bedroom
Breakfast, Buffet breakfast
review stars
8.8Excellent
(361 Ratings)
"Very good value, clean and comfortable."
Verified guest
Don't miss out! Price and availability may change
8.8 / 10
Excellent(361 Ratings)

Hotel in Surabaya

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodations, with exquisite European décor, outdoor pool and a fitness center.

Amenities at JW Marriott Hotel Surabaya

Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Outdoor Cooking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Surabaya


Available Rooms

Ratings and reviews

8.8 / 10
Excellent(361 Ratings)
100% verified reviews
10 / 10Outstanding·Jul 2026
Very good value, clean and comfortable.
Nothing
9 / 10Outstanding·Apr 2026
Great location close by to the Tunjungan Plaza mall. Clean, soft and comfortable bed and room. The pool area is really cool and they had a kids jumping castle! Great gym with all the equipment you need. Felt like a very fancy hotel.
9 / 10Outstanding·Apr 2026
Good location and feel at home
some carpets in corridor and in the room are bad smell
5 / 10·Sep 2025
breakfast
The hotel is already outdated, and there are many shortcomings. The spa area is unpleasant, not cozy, and even cold. Our room looked like we had traveled 30 years back in time. The bathroom was dirty, with mold in the shower. The only positive aspect of the hotel was the good breakfast; everything else was worse than in a 2-star hotel

$$$$
booking logo

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at JW Marriott Hotel Surabaya. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JW Marriott Hotel Surabaya. Enjoy the water!

Is JW Marriott Hotel Surabaya pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JW Marriott Hotel Surabaya?

We found 34 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and concierge services.