Hotel in Surabaya
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodations in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi is available throughout the premise.
Amenities at Four Points by Sheraton Surabaya, Tunjungan Plaza
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Outdoor Cooking
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Surabaya
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Jun 2026
Great service from all the staff and at breakfast area.
Nothing
8 / 10Excellent·Jun 2026
Breakfast was great with a lot of variety for different types of palettes. The staff during breakfast were super helpful and friendly, particularly Ros (I forgot the others' names, I'm sorry). Location-wise it is also a good place for whoever wants to go shopping at Tunjungan Plaza. The nightlife is also very active on the other side. Room-wise, it was satisfying in a sense where it is clean with good airconditioner, soft pillows and blankets with consistent hot water.
I would only have two complaints: the uncleanliness below the sink area, where we noticed dust and mold. We thought they would clean it the next time they cleaned the room, but the dirtiness was still there. And also, the trash bin in the hotel room was too small, especially with the dividers. Normally, we would put plastic bins in it so we could tie up for the hotel cleaners, but it could barely fit a few bottles in with the dividers.
10 / 10Outstanding·Jun 2026
We’d like that the property was close to shopping and restaurants and that the staff was so helpful in giving us ideas of where to go to see tourist sites
It really wasn’t anything nothing about this property
10 / 10Outstanding·Jun 2026
The room is clean , the staff from the front desk , restaurant staff and house keeping is wonderfull and very helpful
N/A
$$$$
Top rated by guests
9.1Outstanding
(369 Ratings)
"We’d like that the property was close to shopping and restaurants and that the staff was so helpful in giving us ideas of where to go to see tourist sites"
Verified guestDon't miss out! Price and availability may change
