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Sheraton Surabaya Hotel & Towers

Top rated by guests
View (from property/room)
Balcony/Terrace
Property building, Swimming pool
Bedroom
Bathroom
review stars
8.6Excellent
(234 Ratings)
"Location is the most important for us"
Verified guest
Don't miss out! Price and availability may change
8.6 / 10
Excellent(234 Ratings)

Hotel in Surabaya

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the city center, the eco-friendly accommodations Sheraton Surabaya Hotel & Towers offers elegant and spacious air-conditioned rooms. This property features an outdoor pool, 4 dining choices and free Wi-Fi throughout.

Amenities at Sheraton Surabaya Hotel & Towers

Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products

Map of Surabaya

city location on map

Nearby attractions

Taman Bungkul
2.1 mi
House of Sampoerna
2.1 mi
Surabaya Zoo
2.4 mi
Siola Surabaya Museum
0.3 mi

Available Rooms

Ratings and reviews

8.6 / 10
Excellent(234 Ratings)
100% verified reviews
10 / 10Outstanding·Jul 2026
Location is the most important for us
Nothing
9 / 10Outstanding·Apr 2026
Breakfast is very good. The staff were all friendly and helpful. Location is the best as it is connecting to TP mall. I was very happy with the service. I want to specifically say thank you to the concierge staff who helped me to take the cake I ordered in very last minute from DORE Patisseries at TP Mall. I forgot that I have to buy Birthday cake for someone special so I ordered the cake in a very last minute (around 9.30PM).
9 / 10Outstanding·Apr 2026
Didn’t have breakfast
Coffee machine didn’t work - neither did the replacement machine
6 / 10Average·Jun 2025
service is good & friendly staff. Very quick in response to fix the equipment fault.
The room is too old. Renovation is required.
$$$$
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Sheraton Surabaya Hotel & Towers. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Sheraton Surabaya Hotel & Towers. Enjoy the water!

Is Sheraton Surabaya Hotel & Towers pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Surabaya Hotel & Towers?

We found 30 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.