La Citadelle Hotel Metz - MGallery Collection
Top rated by guests





8.7Excellent
(3,456 Ratings)
"awesome breakfast buffet"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Set in the heart of Metz, La Citadelle Metz MGallery offers large and luxury rooms and suites with a flat-screen TV, individual air-conditioning and free WiFi internet access. On site guests can enjoy a bistronomic style restaurant open 24/7.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(3,456 Ratings)
"awesome breakfast buffet"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
breakfast good not as good as Valk hotels
1 person at reception with 1 terminal
9.0 / 10.0
A character and setting of this beautiful hotel in the historic quarter was a real surprise. The staff were very friendly and accommodating. They even gave us a dog bed and dog treats for our pooch.
To carry heavy luggage down some stairs upon entry without a lift was annoying. Although parking was secure outside the hotel, I thought it was expensive. The directions and access to drive into the parking area need improving.
9.0 / 10.0
Evening drinks at hotel. Service was wonderful.
10.0 / 10.0
awesome breakfast buffet
a bit difficult to drive up to it due to Christmas Market... and long detour if you miss it.
9.0 / 10.0
Staff extremely friendly and helpful.
Clean, smells good upon entry. Rooms large, but honestly could use better lighting.
8.0 / 10.0
Great location
Spotless clean
Comfortable rooms
Service was very slow and poor in the restaurant, however, when we addressed the issue in the morning with the manager he was very apologetic and professional in his handling of the complaint and would not be put off trying it again
8.0 / 10.0
THe impossible temperature far below 20 degrees. No possibility to adapt it to get temperature that was comfortable.
10.0 / 10.0
The hotel is a luxuriously converted city fort, 20 min walk (some of it through a park) from the city centre pedestrian zone. Our room was very generous, with a roomy bathroom. The hotel also has a fine restaurant and parking outside the front entrance.
In the entrance is a large sign RECEPTION with an arrow pointing down a set of stairs but, once down there, no reception is apparent - no sign, just a couple of cocktail tables with cards on top. (It turned out that check-in is done on laptops that the receptionists bring with them from behind the curtain once they notice new arrivals.)
10.0 / 10.0
Very nice business hotel. Situated in a history building. Very large room, lots of privacy. Easy walk to the city center and the river. Quiet, also at night, we were able to sleep with open windows although this is in the center of the city. Parking is not cheap at 18 EUR per night, but that was as advertised and therefore known. This is a higher end hotel with a lot of comfort, which has its price. I would definitively stay here again.
Parking is overpriced at 18 EUR per night - but we knew this before, so no surprise.
9.0 / 10.0
Location was perfect. Great use of a historical building. Hotel visit came with free use of bikes to get around the city.
Breakfast was nice but pricey.
9.0 / 10.0
Beautiful old building. Great renovation. Free bike rental.
Reception area. Water fountain in lobby could have been refreshed more frequently
8.0 / 10.0
Nice room, very clean room and comfy bed.
Great food at the restaurant, .
Very helpful staff, very pleasant .
Quality safe, large enough for laptop.
Excellent position to walk into town.
Car parking on site
Would stay here again, quality is good.
The shower was next to useless which was a great disappointment to me.
Good for a wife to wash her hair whilst sat in the bath but for a man who showers twice a day forget it, it's a sprinkle.
The room was very dark even with every available light on.
Took a far larger deposit for my stay than was necessary on check in and then credited my card with the balance on exit .
That's a first for me, and no I didn't like it .
10.0 / 10.0
Staff extremely helpful definitely went above and beyond in relation to our medical emergency
10.0 / 10.0
Modern and spacious rooms and very clean
Nil
8.0 / 10.0
beautiful building, spacious room, comfortable bed, quiet room, wide variety for breakfast, friendly staff
no parking garage, my motorbike was partly covered with some sticky stuff from the trees
10.0 / 10.0
central location
10.0 / 10.0
Great location. Big rooms. Good dinner. Breakfast was not so good most food too cold. Loved the staff. Would stay there again.
Breakfast
9.0 / 10.0
Very nice and spacious rooms. The restaurant is very good! The location is perfect for exploring the city.
8.0 / 10.0
Nicely appointed modern 4 star hotel in historic building. Feels, and probably is, fresh and new. Large room with excellent bathroom. For its category, it was ok if sparsely furnished, which had the positive side-effect of making it feel even bigger. Good if somewhat impersonal restaurant (in a town crammed with options) and friendly staff. The hotel is well situated for motorway access yet a few short minutes walk from the bustling town centre and a beautiful park. There is no reception in the conventional sense but the actual reception staff (who do it all on mobile phones) were good and friendly.
Not much other than a general lack of any specific character, especially so in the (otherwise pretty good) restaurant.
9.0 / 10.0
Spacious Room and comfortable beds.
I asked the receptionist if we could still have breakfast, because we were a bit late. He told me to go ask the staff myself and was reluctant to assist me. However, there was no staff at the restaurant, so we left without having any breakfast.
10.0 / 10.0
Great location. Easy to find and park. Staff super welcoming and helpful. Room was fabulous size and very clean. Would love to stay again another time.
10.0 / 10.0
Brilliant location in Metz as a first stop on our journey through France to Switzerland
The staff were extremely welcoming, interactive and embarrassingly all spoke good English, something we brits need to return better
Restaurant was excellent and provided a gastronomic meal for day 1 of or 13 day experience
Room was fantastic and shower brilliant followed by a lovely breakfast to set us on our way
We accidentally left something in the room which they posted onto us
Nothing I can think off really so Well Done
9.0 / 10.0
The room was spacious and well appointed. The restaurant and staff were first rate with a small but interesting menu.
10.0 / 10.0
Location is perfect - large very comfortable and spotlessly clean room - receptionist was able to reserve us dinner in the restaurant at late notice, it was fabulous
7.0 / 10.0
The quietness of the place.
The facilities they provide are very convenients
There are some differences about what i saw on the website where i booked the room.
Need to be up to date in order to match with the expectation
10.0 / 10.0
this is an amazing hotel with an amazing restaurant! big clean rooms with great architecture ..really close to city center and the best—dog friendly and so close to tons of green space and parks for walking the pooch🐾♥️
nothing..a little pricey but so worth it
7.0 / 10.0
a very sleek new property. a good breakfast and a very good dinner. helpful restaurant staff
the room was very dusty - not exactly dirty, but not entirely clean either.
the reception staff were a bit hit and miss: we arrived a couple of hours early and they tried to charge for early check in (they had plenty of empty rooms).
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at La Citadelle Hotel Metz - MGallery Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is La Citadelle Hotel Metz - MGallery Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at La Citadelle Hotel Metz - MGallery Collection?
We found 23 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
