Clayton Hotel Belfast City

Felt very safe, clean and quiet. Central location. Brilliant stay.

Nothing.

Excellent location, never dealt with reception staff as I self-checked due to wait time, staff in cafe/restaurant area were lovely and pleasant, food was ok. Easy access to hotel all day and night.

Housekeeping never did my room during my stay, but first day I was in my room so possibly why and second day I asked for toilet paper, and they dropped it in empty my bins but that was it, no clean towels, which seemed odd. Breakfast was ok but nothing startling at all. I only had one day for that reason. Cafe food was ok as well.

Big sleeping area and bathroom.

Rooms require updating.

Staff were lovely, very pleasant and helpful. Beds were comfortable and rooms were a good temperature. Water pressure in the shower was very good. Well located, a 10 minute walk into the centre of the city. Parking in the paid car park behind the hotel was easy.

Carpets were quite stained in the room. The bathroom wasn't very well cleaned and the paint on the bathroom door was lifting/chipping off a bit. It was fine but for the Clayton, we expected a higher standard. The room was quite dated and in need of refreshing, especially the bathroom. The hot water took a long time to reach the bathroom taps, had to run it for at least a couple of minutes before it got warm which is quite wasteful if this is done across all rooms at the hotel. There was a towel hook on the back of the bathroom door for bath towels but nowhere to hang hand towels to dry near the sink.