Hotel in State of Quintana Roo
5-Star Hotel
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Located on the Caribbean coastline in Puerto Aventuras Hotel & Beach Club, this beach resort offers a harmonious community of villas and luxury apartments built using native materials in the heart of the Mayan Riviera.
Amenities at Puerto Aventuras Hotel & Beach Club
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Shared living spaces
Garden
Accessible Parking
Beach front
Family friendly
Safe
Toilet with grab rails
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Apr 2026
No breakfast included! They should included it!
Need to include breakfast! New owners! Staying there 30 years, breakfast always included! It's a biggie!
9 / 10Outstanding·Apr 2026
We had a great one week holiday, the place is very beautiful, nice beach, swimming pool and rooms. The food at the beach restaurant is very good and staff is friendly. Rooms are big and comfortable. It is very well located in puerto aventuras.
We were surprised by lack of staff at reception, multipla cases there was no one. Rooms are overall good but they can have some refurbishment, it is not a 4 star for European standards , but it’s overall very good.
I would advise to add a kettle in each room and put a plastic rug in each shower to avoid slipping (super slippery!)
The beach club is open to external people so expected a lot of people on weekends.
8 / 10Excellent·Feb 2026
The hotel is part of a gated tourist community, located close to many restaurants and the marina. A nice highlight was seeing the dolphins at the marina during our walks. The rooms are large and spacious, and having a bathtub on the balcony was a lovely touch. The area also features a golf center nearby, which is a plus.
Communication with the hotel was poor; they didn't respond to our messages via Booking.com at all, and the reception staff on-site wasn't particularly helpful either. The beach was average, and there is a noticeable lack of playgrounds or facilities for children.
5 / 10·Jan 2026
We enjoyed the location so close to beach and restaurants
We were in a room on the street next to a restaurant with live music. The music was so loud it shook our room until midnight. We were there New Year’s Eve and there was a DJ until 4:00 am. We didn’t sleep
All night. Water worked sporadically and often had no hot water. No hammock on patio. Jacuzzi is only warm and hot water usually didn’t work. Only 1 staff speaks English. No check in info. No one answers the phone before arrival and no phones work while there so no assistance if needed. You go to front desk but no one speaks English. No kayaks or snorkel gear and a rope blocks the beach.
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7.5Good
(328 Ratings)
"We liked everything about our stay at the Beach Club, Puerto Aventuras. The staff is amazing! They are super friendly and helpful! Best service ever! The pool area is superb, there is also a plunger b..."
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