La Polena Camere Vernazza - Suite vista mare

The view from the roof terrace made this place and really our trip to the Cinque Terre. Views of the town with the harbor and the sea on one side and views of the cliffs and sea on the other were just "Wow". The terrace had comfortable furniture to sit and enjoy it. I don't know if the place wasn't fully booked, but it felt like a private terrace because we never saw anyone else. The room itself was also pretty comfortable and had a window that overlooked a cliff with the sea crashing against the rocks...really a nice sound to sleep by.

They may say that they're a hotel, but to me, it's more like an AirBnB. I booked a "hotel" because I knew we were getting to town before check-in and needed a place to stash our bags while we explored and checked in later. I corresponded with the owner and told him our train arrival time in several e-mails, including one reminder about 30 minutes before arrival and the owner said that he'd meet us at the train. We arrived in town, no owner. We found the room and still couldn't find the owner and the owner didn't respond to messages. Luckily, the maid called the owner and we got in. But once we got over that hiccup, the room was nicer than we expected and the roof terrace was definitely WOW...a highlight of our whole trip. One other thing, the shower was TINY and our son flooded the bathroom so badly that water leaked out of the shower, out of the bathroom, out the door, and down the steps before we realized it. The shower was like the "clam" in the original spinal tap movie and my son must have turned around and nudged the "clam" open and took the rest of his shower without realizing it...leading to the flood. My wife and I also couldn't shower without leakage, but knowing that it was a problem...we managed it better.

I cannot imagine a place with a more beautiful view. Very comfortable room with nice decor, and view cannot be beat. Wonderful and responsive hosts!

Perfect location and roof top terrace incredible. Very comfortable bed and great size. The owners were extremely helpful even offering to assist with our luggage from the train station to the suite which was a life saver!

The in-room refrigerator was quite compact and lacked the capacity to store basic groceries or keep beverages properly chilled.

Location and cleanliness.

The room was cold and the heat was rationed to two hours at a time. It was controlled remotely. The staff was not receptive to my frequent request for the heat to be turned on. I gave up and checked out early.