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The Royal Hotel Elgin

The Royal Hotel Elgin Bed and Breakfast in Elgin

Property building

Property building

Lobby or reception

Lobby or reception

7.0Good

(539 Ratings)

"top service"

Verified guest

Don't miss out! Price and availability may change

7.0 / 10.0

Good(539 Ratings)

Bed and Breakfast in Elgin

3-Star Bed & Breakfast

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Parking, TV and more

About this bed and breakfast

The Royal Hotel Elgin offers accommodations in Elgin, a 13-minute walk from Elgin Cathedral and 28 miles from Huntly Castle. This bed and breakfast offers free private parking, luggage storage space, and free Wifi.

Amenities at The Royal Hotel Elgin

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Family friendly

Free parking

Map of Elgin

city location on map

Nearby attractions

Landmark Forest Adventure Park

Speyside Cooperage Visitor Centre

Fairy Glen Falls

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.0Good

(539 Ratings)

"top service"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(539 Ratings)

Bed and Breakfast in Elgin

3-Star Bed & Breakfast

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, Parking, TV and more

Map of Elgin

city location on map

Nearby attractions

Landmark Forest Adventure Park

Speyside Cooperage Visitor Centre

Fairy Glen Falls

Available Rooms

About this bed and breakfast

The Royal Hotel Elgin offers accommodations in Elgin, a 13-minute walk from Elgin Cathedral and 28 miles from Huntly Castle. This bed and breakfast offers free private parking, luggage storage space, and free Wifi.

Amenities

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.0 / 10.0

Good(539 Ratings)

100% verified reviews

10.0 / 10.0

great food great sleep

top service

9.0 / 10.0

Fantastic and welcoming people.

Comfortable and warm. Outstanding staff and service, I felt “looked after. Thank you! 👍👍👍👍👍

Nothing

8.0 / 10.0

Best for a overnight stay

Good breakfast and dinner service. Clean room and attentive service.

Few other areas in property are not clean.

5.0 / 10.0

acceptable would stay again but needs a little work

many light bulbs not working in the room and bathroom, mold inside shower door handle, shower tray broken, heating was not working properly, room radiator was cold even thoiugh on high setting but bathroom one was working, needs bit of work to tidy up the place. 3 people eating together at table for dinner, brought 1 dinner out and the others didnt come out for more than 10 mins later, all meals should come together for a table.

7.0 / 10.0

Mixed feelings I dont think there were any other guests, while the staff were fab it does need some serious renovation

Friendly staff, very clean, freshly cooked breakfast

Very noisy heating pipes in the annexe, started at 315 in the morning and stopped at 515 in the morning of first night. Shower drain badly blocked, I was ankle deep in water despite highlighting.

9.0 / 10.0

The Royal Hotel

Night Manager, Sunita (apologies if wrong spelling), was superb. She was welcoming, friendly and we enjoyed learning about her past. She was happy to accommodate us arriving at separate times. The room was comfortable and spacious. Breakfast was delicious, the scrambled eggs and hash browns in particular were delightful! The public areas of the hotel were clean, tidy and there were several leaflets for local attractions etc. Elgin as a town is steeped in history and just a short walk up a gentle hill.

Could have done with a lamp in the room for side table. The main lights were very bright, especially first thing in the morning.

6.0 / 10.0

Reasonable stay.

Location was good.

Staff smoking at the main entrance didn’t have an invoice upon checkout and had to ask for it again.

6.0 / 10.0

Ok for bed for the night

It was clean, friendly and welcoming

The stark white bedroom, there were no lamps just a bright overhead light, no artwork on the walls just plain white. It was very clinical and there was no ambience at all. Also the windows in the room weren't able to be opened and the heating was on, it was stifling.

5.0 / 10.0

Poor hotel excellent staff

Regular emails re our arrival. A lovely welcome when we arrived, informed us of meal times, directions to our room, asked if we would like to eat in the hotel at dinner.

We stayed in the "Annexe ". Carpets thread bare and definitely not the entrance you would expect to a deluxe room We were booked into a "deluxe king" room. Room 8 is definitely not deluxe. What a shock when we walked into the room. "Tired" is my polite way of describing it. No plug for bathroom sink, water boiling. No hand soap, had to use shower gel to wash our hands Cistern cracked, No mirror in the bedroom, We headed down to discuss the room with the duty staff. She was so helpful. She explained that there was no other room available ti move us to on our first night, but she would move our belongings to a room in the main part of the hotel the next day. She explained that the hotel was going through a refurbishment and apologised profusely for the inconvenience and our disappointment. If it wasn't for her care, we would have walked out and would now be in pursuit of a full refund. Nicola is the staff member, I can't say what her position within the hotel is because she was our Welcome at reception, Bar waitress Evening meal waitress Breakfast waitress We also saw her cleaning and hoovering the next morning. We know it's difficult for hospitality but I do hope the owners appreciate what a star they have in Nicola.

4.0 / 10.0

Disappointing

Hotel was. Very dated and cleaning left a lot to be desired

7.0 / 10.0

This hotel was adequate

The breakfast was very nice. The staff at reception were friendly and helpful.

The carpet in the room was old,we could feel the springs in the mattress. Very noisy bed. The shower control was very difficult to adjust. The front door needed the holes fixed. The carpet at the front annex building needed to be replaced.

8.0 / 10.0

very good

the hotel is in a good location , short walk from the town centre , plenty of parking

8.0 / 10.0

Royal Hotel Elgin

Clean rooms good bed good shower

Lack of guests and staff. This place is good but perhaps expensive compared to the competition. I think it needs to fill the hotel then increase prices to where they are now.

8.0 / 10.0

Perfect for our needs

Room was of a good size the bed was very comfortable. The breakfast was excellent.

Nothing

5.0 / 10.0

Not as good a room as previous stay.

Location.

Couldn’t close bathroom plus so tight scratched back on toilet roll holder which was screwed onto bathroom door!!!

9.0 / 10.0

Nice stay

Location was good, bed was comfy and breakfast was lovely

Tennants draft was flat and wasn't right

8.0 / 10.0

Lovely staff, comfertable bed, clean towels daily, overall a very good stay

Greeted every morning by a very hard working lady, nothing was too much trouble for her. She truly enjoyed her job.

There was no plug in the sink in the bathroom , it was reported on the first day, when we were leaving 5 days later there was still no plug. The water was so hot you could not wash your hands under the hot water tap. You needed the plug to be able to add cold water. The hot water tap was a botch job it was a cold water tap fitted on the hot water which was loose.

8.0 / 10.0

Good

Situation

It was fine

2.0 / 10.0

A huge disappointment

The proximity to the station

A very shabby and ill managed place. The price of a very basic double room was over two hundred and eighty pounds in July.

7.0 / 10.0

Would use again if in area.

Friendly & Helpful staff on reception organized things for me.

Got back to hotel late one evening to find the door to my room had been left open by cleaning staff. Fortunately no valuables were left in the room.

1.0 / 10.0

Our key card didn’t work, got a new key card and the women said idi t didn’t work when we came back from dinner just ph

Very basic DIY project obviously but effort made… no pictures or finery at all. Very stark. Had problems with key twice, couldn’t get into property at end of the night but couldn’t . No compensation offered then, just a pack lunch to take away from the manager.

1.0 / 10.0

Avoid at all cost

The only thing we liked was the location.

Everything. Having read previous comments I just wish I had read them before booking the Hotel. We were in room 2 in the Annex. On arrival there were dirty pillows which needed to be replaced. There were no pillow protectors on the pillows. The room was not clean. The shower curtain was filthy and wasn't hung properly. Obviously set up as a twin room which meant the headboards didn't match with a double bed which was 2 cobbled together and very uncomfortable. Only one bedside cabinet. Lampshade hanging loose and touching the bulb which constitutes a fire hazard. And lastly but not least no cold water! On complaining we were put in room 8 within the Annex It was slightly better but had faults. Large crack on top of cistern. No plug in the sink. K Handle hanging off on shower door. Television wouldn't work. We complained at Breakfast time and were told it would be fixed by time we came back at night but it didn't happen! I complained at Breakfast time and asked why it hadn't been fixed and was made all sorts of excuses an Niicola the so called Manager walked away saying she couldn't handle me complaining and walked away and said she had to take 5 !! Not very professional by someone in charge. She also said previously that we would be entitled to a refund for part of our stay but didn't happen!! Honestly I think she just said what you wanted to hear at the time and there was no intention of a refund. I would certainly stay clear of this establishment.

9.0 / 10.0

Great

The upgrade to Mansion House Hotel was appreciated

6.0 / 10.0

Average stay, nice food, friendly staff, tired hotel needs alot of upgrade.

Dry good breakfast

Tired room, carpet very tired looking. Shower was not clean. Some upstairs noise.

9.0 / 10.0

Thoroughly enjoyed the 2 night stay

Breakfasts were brilliant

Street noise from passing traffic

9.0 / 10.0

Good well priced hotel, great food.

Lovely staff, sensible hotel, price good and worth while.

It all works. Very good

4.0 / 10.0

Accommodation was fair

Breakfast was good

We complained no plug in bathroom sink but it wasn’t replaced

9.0 / 10.0

Comfortable and pleasant hotel

Breakfast was fantastic could not fault it 10 mims v to town centre very boutique type hotel

Can't say I didn't like anything

9.0 / 10.0

Lovely

Fantastic !

I was very happy with my stay.

6.0 / 10.0

Fine

Fine

Nothing

9.0 / 10.0

great situation for my work, great to relax when finished at work , good food (best burgers)

staff very friendly and willing to chat, informative, excellent meals

8.0 / 10.0

A very reasonably priced stay in a decent hotel 5 minutes from Elgin centre.

Nicely refurbished rooms in a clean and well run hotel. Breakfast was excellent, bed was super comfy.

7.0 / 10.0

Nice location very handy for the train station and good breakfast which is served early.

Ideal location and good breakfast served from 7am.

Bar drink options limited no Real Ales or IPA's

6.0 / 10.0

We were going to leave but it was down to Sonya I think her name is we stayed, this girl gets 10 stars out of 5 she was

When we arrived we had 2 rooms in the annex, upstairs the room was lovely …room 5

Room 4 was shocking .. it was as I imagine a brothel would be like !

7.0 / 10.0

Would not stay again as at £151 per night I expect a superior room

Staff and breakfast

Very dated annex badly needed upgrade, no mirror beside plugs for doing hair

10.0 / 10.0

Excellent value.

Excellent location for the weekend concerts at Coopers Park. Lovely rooms and comfortable beds, Plus hot or cold breakfast.

Nothing to dislike.

10.0 / 10.0

Very good .staff very helpful and smiling.staff work very hard

The old building, easy accessible has a ramp . Has everything you need for a nice night stsy

N/A

6.0 / 10.0

Could be so so much better but not a bad place

A well located hotel with good parking Room is a little sparse and basic, although clean enough it felt dated Could be a wee gem with more investment Pleasant enough staff but language barrier a bit frustrating

1.0 / 10.0

Terrible terrible terrible terrible.

Terrible annex room. Can’t believe that they actually think that they can charge for this. Not as described so beware. Sure they will have an excuse. Terrible room, noise, condition and no apology. Beware their other venue in Elgin as well. Not as described so credit card company will be notified!

Condition of room and noise from within the hotel services. Also fire hazard with rubbish left at a designated exit.

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