Hotel Cittadella
Top rated by guests





8.1Excellent
(426 Ratings)
"Nice firm beds, great breakfast, great restaurant, very nice staff."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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In a historic building in Locarno’s Old Town, Hotel Cittadella is a 5-minute walk from the Piazza Grande and 2297 feet from Lake Maggiore. The restaurant has a terrace and serves fish specialties and Mediterranean cuisine. Free Wi-Fi is available.
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Top rated by guests
8.1Excellent
(426 Ratings)
"Nice firm beds, great breakfast, great restaurant, very nice staff."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Very comfortable bed, easy check in and check out, central location, friendly breakfast lady
Nothing
8.0 / 10.0
Great location, comfortable bed, clean shower.
Noisy, non-functioning air conditioning in room. Room was way too hot. On arrival wasn’t told about code to get in main door.
8.0 / 10.0
We had our dog with us so they gave us a room with a very lovely balcony in case our need wanted to be outside. We had a gorgeous view from our balcony. The bed was perhaps a bit hard for most people but I found it comfortable. The location was very central and easily accessible on foot or by bus.
The restaurant staff also manned the hotel reception so they weren't very accessible. I appreciate it when hotels provide a bowl of water for your dog, but this one did not.
7.0 / 10.0
The location was ideal, the room was cute, the staff was helpful
I didn’t get the room as it was advertised
8.0 / 10.0
Great location, nearby restaurants and easy to locate. Rooms were clean and decent.
All the facilities were good but no drinking water provided and no kettle to boil water either, so having the coffee alone in the room was not practical.
The TV didn't have anything in English to watch like hbo, star movies etc, so felt like the TV didn't serve any purpose really.
7.0 / 10.0
Pretty location, clean room
Pillow, too many stairs, reception in restaurant
9.0 / 10.0
nicely renovated property
no elevator. not fun dragging luggage up three flights.
8.0 / 10.0
Rooms on top floor are very quiet, some with terrace.
Dinner in the restaurant is excellent, lots of fish and seafood.
The boiled egg for breakfast could have been warm - but that's a lot of work and a small complaint about a nice breakfast.
6.0 / 10.0
Very close to the city center, very clean, big enough for a couple.
Our room was next to the stairs so very loud. It was like sleeping next to the restaurant. More than that, light from the stairs bothered us all night long.
10.0 / 10.0
Nice firm beds, great breakfast, great restaurant, very nice staff.
Nothing important
9.0 / 10.0
The room was nice, comfortable bed, with a cute small balcony. The location is quite central and convenient. The breakfast had a good variety. Complementary coffee in the room.
There could be some noise in the street as it is very central. With windows closed it is fine but this might not be desirable in a warm night as there is no AC or fan.
3.0 / 10.0
No air conditioning (this is disclosed on booking)
No elevator (this is disclosed on booking)
Small room
Price per night was definitely exaggerated for the offered received
7.0 / 10.0
Staff was very friendly and helpful.
Very good in house seafood restaurant.
Great location if you're looking for a place to stay in the old town.
The rooms had a fan but no AC - during the heat waves it was challenging to cool down / sleep.
The Bathroom was very small with the toilet seat in a shared space with the shower. That can be okay, if it's mentioned before booking it.
8.0 / 10.0
No parking lot, it was booked with parking
7.0 / 10.0
Breakfast good. Location central but, no view from the room, and difficult to park nearby
No lift to get to the room. Small room. No view.
8.0 / 10.0
La situation et la gentillesse du personnel
4.0 / 10.0
Room was clean. Good location for trekking and nice nearby restaurants. The personnel was friendly.
No wardrobe or even shelves in the room at all, very uncomfortable. Breakfast was of rather poor quality (certainly not the "very good breakfast" they announce in booking.com). Very noisy in the night when the restaurant has guests. No lift available. No personal upon arrival; no information was given beforehand on the code for the door.
4.0 / 10.0
Friendly staff.
The room for 1 person was way overpriced compared to other weekends (>300 for 2 nights in a 2* hotel) although the last event in the city (Locarno movie festival) finished the week before. The room was small but ok, except for the heading section of the bed covered with bare foam and the night stands made of cardboard boxes (picture). The breakfast was lacking of choice.
7.0 / 10.0
As a single traveler spending most of my time outside, the room was small without any view but a fit for my need and nicely quiet. Some parts have been refurbished and emphasized the character of this historic building. Don’t pretend any air con nor a lift, it’s clearly stated there aren’t, one knows before booking. Breakfast was complete, including fresh fruit. I know this peaceful area of Locarno well and really enjoy it.
6.0 / 10.0
Not very bike-friendly!
Very nice and clean rooms.
Okay breakfast.
9.0 / 10.0
Bathroom, Balcony, Staff! Great!!!!
Check-in wasn't good, but it was super at All!!!
7.0 / 10.0
Super location, cozy room, excellent bathroom, good breakfast.
The Hotel is 2 stars, so one cannot have exceeding expectations. On the other side Switzerland is supremely expensive, so it costs over 200 CHF/Euros: so one would hope to have air conditioning and possibly even... a lift. To make a long story short, we would have enjoyed our nice room much more if it wouldn't have been very hot and if we wouldn't have had to carry our luggage for three floors no less than 60-70 steps.
7.0 / 10.0
breakfast was GREAT! It's a simple accommodation but very well located to explore the town without needing to go by car.
In our room was a tube coming from the kitchens which was quite noisy as we arrived, in the evening it was finally turned off, after we asked.
7.0 / 10.0
Location in the Old Town is nice, breakfast is good. Nice staff.
The room is very small and there is the strong smell of the kitchen due to the ventilation system even though the room is on the 3rd floor. No lift and high floors for heavy luggage.
7.0 / 10.0
tv didnt work. no chairs or table on balcony.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Cittadella. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Cittadella pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
