Russell's
Top rated by guests





9.0Outstanding
(192 Ratings)
"Beautifully decorated and clean
Friendly,helpful staff"
Verified guestDon't miss out! Price and availability may change
5-Star Bed & Breakfast
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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In the beautiful Cotswold village of Broadway, Russell’s offers 5-star boutique bedrooms with period features and free Wi-Fi. Guests can enjoy fresh local produce in the award-winning restaurant.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Garden
Accessible Parking
Safe
Housekeeping available
Fire alarm
Fire extinguisher
$$$$
Top rated by guests
9.0Outstanding
(192 Ratings)
"Beautifully decorated and clean
Friendly,helpful staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Beautifully decorated and clean
Friendly,helpful staff
Parking
9.0 / 10.0
Great location, lovely room, lovely breakfast
Lady not very friendly at reception a warm welcome with a smile could help, pillows too soft like sleeping on candy floss
9.0 / 10.0
Great location, nice size room, the honesty bar, friendly and attentive staff, nice breakfast, free parking
Nothing
7.0 / 10.0
Size of room and the bathroom facilities , Breakfast was good , also the honesty bar and glasses outside the room
The bed was too soft for my liking , the lock on the door was worn and hard to use they said it was being changed. The whole place closed on Tuesday evening , meaning no access to restaurant or bar area on that evening.
7.0 / 10.0
Great location, good breakfast, friendly staff
Having to pay bar prices with service charge to take glass of coke to room. Hot water ran out. Overpriced for room and facilities.
9.0 / 10.0
Lovely staff and accommodation. Great location right in the heart of the town. Yet quite in the evening too. Lovely room and breakfast. Highly recommend
Nothing
5.0 / 10.0
Most of the staff were very nice and attentive. What food we had was lovely. The room, “The Suite “ was great.
As stated we were treated to the suite by a family member as a gift. The room was apparently the best in the house, costing £320 a night. One of the main attractions of this suite was a lovely bathroom, with a spacious walk in shower, and to top it all a fantastic Jacuzzi bath. Unfortunately, on trying to use this fantastic bathroom, the jacuzzi water system when operated chucked out what can only be described as small disgusting debris !!, not sure what this consisted of!, but I was not going to chance using the bath. On reporting this to a member of staff, who actually came to the room and seen the mess in the bath, but had no clue as to the problem. It transpired that this must have reached the ears of ‘management’ and no more comments were made or an apology. On checking out the next morning it was obvious from the members of staff on duty that we had made this unwelcome complaint. We were told that “it was one of those things “ and that ever room has a big clean every month. I’m sure that is the case, but I don’t believe this jacuzzi bath is maintained properly on these occasions. As a weak compensation, a gesture of good will apparently, we was given a £50 gift voucher to spend another booking at the hotel!. I’m sorry, but in hindsight that’s not good enough, we were palmed off and my wife and myself have since felt insulted. I am going to put a true review on other websites, warning people that if they book this suite to make sure this jacuzzi bath works and is clean, and not a danger to health.
9.0 / 10.0
My wife is unable to walk far so Russell's location in the centre of Broadway is ideal. The room was spacious, comfortable with very nice his and hers wash basins in the large bathroom. Excellent breakfast. We were fortunate enough to have one of the two parking spaces at the front of the accommodation.
Pulled the handle off our bedroom door. It had been glued back on. Had a problem with locking our door and had to have several attempts at it.
10.0 / 10.0
Beautiful property in an ideal location with excellent staff
9.0 / 10.0
Its location and the access to free parking. It was also beautifully decorated.
NA
8.0 / 10.0
Lovely Breakfast, Car Park facility good.
Nothing
1.0 / 10.0
The location is the only good thing.
Upon arrival got to the room which we requested to be made up as a twin room it wasn’t done, door handle to room was cello taped on and fell off while trying to lock the door which didn’t lock. Room was damp and smelt mouldy, stains on the carpet and holes in the walls also room was full of flies. For an apparent 5* hotel this establishment was shocking and very disappointing, we actually left and no refund has been given.
9.0 / 10.0
Beautiful room and really friendly staff.
8.0 / 10.0
Very attractive property, well situated and inviting. Sectioned areas in restaurant for drinks and meals. Welcoming and attentive staff.
Observations rather than things we “don’t like” about Russell’s. Door handle to room was broken, mentioned on departure and was advised that it would be addressed in close down period as room in constant use - changing a handle is a reasonably short task. Cobwebs on room ceiling and dust on lamps, picture frames etc. Heating is via an electric air conditioning unit which is probably contributing to the dust. Aside from these very minor issues all staff were truly outstanding. We ate in restaurant both food and service were great first class. Would certainly recommend and will return.
9.0 / 10.0
Great location and decent size room with new bathroom
Water was boiling hot and dangerous
9.0 / 10.0
Location, friendly staff. Nice room and nothing to much trouble
N/A
9.0 / 10.0
Location was excellent in the centre of Broadway village. Evening meal in the Grill and breakfast the following morning were spot on and delicious. Staff were all courteous, friendly and helpful. Bedroom was spacious and comfortably furnished.
Only limited available parking for Russell’s and cannot now use the Coop behind the hotel as suggested when booking.
7.0 / 10.0
Location food and staff
Stair carpet dirty and appeared to be a pubic hair on underside of duvet
10.0 / 10.0
Staff were fantastic, hotel lovely and clean and very welcoming !
I would have loved to stay longer !
10.0 / 10.0
The hotel was immaculate the bedroom
Was very warm and a super comfortable bed. Lovely location right on the high street but very quiet rooms. Peaceful nights sleep. Friendly staff.
Not enough car park space
10.0 / 10.0
Staff were very friendly and helpful. The food was very good
7.0 / 10.0
A nice, friendly hotel in a great location. Food at dinner was excellent (although over-priced). Staff were outstanding. Bed was comfortable.
The price for both accommodation and food was high for what it was. Surface cleanliness was good but behind bedside cabinets could have been much better (plugging in devices required moving them). The bathroom radiator was on full making the unventilated room like a sauna. There was no visible way to turn it down. Shampoo was up high which is no use if bathing, and no conditioner. Carpets on stairways were tired and badly marked.
10.0 / 10.0
Fantastic location, lovely rooms and fantastic food. Staff were all super helpful.
10.0 / 10.0
Great place to stay in the Cotswolds.. value for money.. staff… rooms and food all excellent
Nothing
8.0 / 10.0
The parking
10.0 / 10.0
Loved the room, and the breakfast. Location is perfect. The staff were warm and welcoming.
10.0 / 10.0
This is one of the best hotels I have stayed in not because of its grandeur - it is delightful but not grand but unquestionably for its staff who were without exception helpful, considerate and just plain pleasant. No requests seemed to be too much trouble, they genuinely welcomed us on arrival and went out of their way to make the experience an enjoyable one.
The food was exemplary - Sunday lunch being one of the most enjoyable I have ever experienced and brought back boyhood memories. Breakfast was varied and plentiful with meals being individually prepared rather than served luke warm from a buffet.
The room was very comfortable - good bed comfortable seating area and a great bathroom.
I could not fault any aspect of Russells.
9.0 / 10.0
Great location and friendly staff
9.0 / 10.0
Great central location, lovely big room and bathroom. Great breakfast with very pleasant staff.
Nil
10.0 / 10.0
Perfect position on the Cotswold Way.
Very clean and spacious room.
We liked it all
9.0 / 10.0
We love Broadway and have been several times, but this was the first stay at Russell's and it didn't disapoint! Comfortable, clean and breakfast very good! The staff were excellent and so friendly, we would definitely stay there again, and highly recommend it to anyone 🙂
Parking is very limited though we were lucky to get one of the two spaces, and could do with a handrail in the bath/shower as it was a little 'tricky' getting in and out as the bath was a little high sided.
9.0 / 10.0
Excellent location, very relaxing atmosphere, would stay again.
No fridge in room.
10.0 / 10.0
Friendly staff, clean and comfortable accommodation
Nothing - everything was fantastic
8.0 / 10.0
Clean, large room
No reception, low beams in room and shower controls are outside the shower??
9.0 / 10.0
Right in the heart of Broadway and convenient for locals amenities, walks, pubs and restaurants. Beautiful suite with expose brick and really comfy.
10.0 / 10.0
Breakfast was lovely however for a 5 star property I would have expected more choice re cold breakfast eg only cereals available, no fresh fruit and yoghurt
As above
10.0 / 10.0
Everything
Nothing
7.0 / 10.0
Very good location. The breakfast food (cooked) was very good. Very nice room.
Directions needed off main road to where to park. The "car park" amounted to two gravel areas alongside a public parth.
Breakfast was minimal: no fresh bread or croissants, etc. Very limited cereal selection. Coffee by the mug instead of by cafetiere.
10.0 / 10.0
breakfast very good hotel right in village centre excellent
my husband found the stairs hard going
7.0 / 10.0
Location
Extractor fan in bedroom a bit noisy and annoying.
FAQs
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at Russell's. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is Russell's pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Russell's?
We found 16 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
