"Outstanding hotel. Great location, walking distance to everything. The hotel is well appointed and updated. The staff are incredible friendly (all of them, without exception). Food and drink also e..."
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Set on Portovenere's seafront, this hotel features a terrace overlooking the small port and Palmaria Island. Set in a 17th-century monastery, it is a few steps from the town center.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
9.0Outstanding
(363 Ratings)
"Outstanding hotel. Great location, walking distance to everything. The hotel is well appointed and updated. The staff are incredible friendly (all of them, without exception). Food and drink also e..."
Set on Portovenere's seafront, this hotel features a terrace overlooking the small port and Palmaria Island. Set in a 17th-century monastery, it is a few steps from the town center.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
9.0 / 10.0
Outstanding(363 Ratings)
100% verified reviews
8.0 / 10.0
Overall, a good experience.
The location was stunning. We had an amazing top floor room with 2 balconies. Incredible views. We also appreciated the welcome gift and bottle of prosecco. The staff were very nice and professional.
Some parts of hotel were dated. Would be nice to switch up the breakfast options as we were there for 5 nights. Also, I’m not sure I would recommend the Possa wine tour. It wasn’t very professional and seemed thrown together.
10.0 / 10.0
Gem of a hotel in lovely Italian coastal village
Outstanding hotel. Great location, walking distance to everything. The hotel is well appointed and updated. The staff are incredible friendly (all of them, without exception). Food and drink also exceptional. Well done!
Nothing!
9.0 / 10.0
Very relaxing atmosphere
Good location, with view across the harbour. Staff very friendly and helpful
10.0 / 10.0
It was a lovely hotel and very comfortable. The restaurant was excellent and the views were amazing
Beautiful room with a lovely view
9.0 / 10.0
Perfect choice
Location amazing. Quietly upscale property without being “over the top”. Very comfortable. Staff very helpful
Nothing
10.0 / 10.0
A lovely hotel in a prime position, with very attentive staff
The position
Nothing it was all lovely
10.0 / 10.0
I highly recommend
Fantastically polite and helpful reception staff. They quickly get involved and resolve any request.
The location of the hotel and the view from the window are TOP.
The breakfast is quite acceptable.
10.0 / 10.0
Wonderful property with stunning views
This is such a lovely property. The staff is exceptional- to a person, each staff member was friendly, helpful and welcoming. Rooms aren’t huge but enough room and comfortable. Modern and updated. Restaurant was great. Venus Bar/Palmaria patio has an incredible view. Gym is on smaller side but we were able to get a workout in. I don’t know why this town gets overshadowed by Cinque Terre towns and other coastal resorts. It is so beautiful.
Views location and staff are excellent
10.0 / 10.0
Best Hotel in Cinque Terre
EVERYTHING! The staff and facilities were wonderful. The location is amazing. We only have GREAT things to say about the hotel.
1.0 / 10.0
Extremely overprices 4 star hotel.
location is nice
This is definitely not a five star hotel! This is a scam. It struggles to be a 4 star.hotel at twice the price I often question the Booking.com rating system . It is extremely overpriced.The rooms and bathrooms and vanity are small. The food in the restaurant was not fresh. There were few guests dining there. The wine was not fresh . I felt ill after eating. The outside street restaurants are so much better.
8.0 / 10.0
Expensive but a great location to visit the region and access ferries
The location was great and the views beautiful Staff were exceptional
The room was very small
Some attention needed in kitchen food under seasoned poached eggs undercooked
10.0 / 10.0
Wonderful location and staff
The location is perfect for visiting the town. The staff was truly extraordinary - warm, friendly and attentive. Nice food in the restaurant as well. Lovely little bar with good service.
The hotel is already very expensive and they charge 24 euros per day for parking too. But you need the parking in such a small town!
8.0 / 10.0
Great
Comfortable bed, great staff, excellent breakfast, nice view
Small room, not much storage space
9.0 / 10.0
Fabulous stay in a great hotel with wonderful staff.
Excellent hotel in a great location with amazing staff who were helpful and professional.
No recycling facilities in the rooms.
10.0 / 10.0
Amazing location fantastic hotel
Everything
10.0 / 10.0
Perfect stay
Amazing location and even more amizing staff, super kind and friendly, everything was perfect!
9.0 / 10.0
Beautifully located, delicious food, and great service. The staff is exceptional.
Stunning location and amazing staff
10.0 / 10.0
It was the best short holiday we ever had in our lives. Never experienced such an incredible staff anywhere before. Port
Everything about the hotel was exceptional, location is amazing, rooms are comfortable and the staff is simply exceptional.
10.0 / 10.0
Perfect
Breakfast was outstanding. Service was outstanding
All was excellent
10.0 / 10.0
Magical
Location and staff
No pool
10.0 / 10.0
Exceptional
Everything was perfect
10.0 / 10.0
Fantastic hospitality, food and location!
The amazing view and friendly staff!
8.0 / 10.0
The best hotel in portovenere
The best location in portovenere
The lobby decor could be better since it’s 5 stars hotel.
9.0 / 10.0
the staff was amazing and incredibly attentive and helpful!
amazing location and spacious and clean rooms!
hard bed
10.0 / 10.0
Exceptional
courteous and knowledgeable staff, terrific breakfast, location
6.0 / 10.0
staff nice … restaurant just ok … parking was a challenge
view
parking was a nightmare
8.0 / 10.0
It was wonderful! I would recommend it!
The location and view.
Distance from the train station.
9.0 / 10.0
Superb
amazing location, one of the best customer services in Italy.
7.0 / 10.0
A lovely treat!
Beautiful hotel with excellent service. All staff I encountered were really helpful, professional and kind. The spa and treatment was excellent, and the Venus bar is wonderful.
The hot water in my room was restricted in temperature, apparently for my own safety. It meant I could not have a bath as it was only touch warm, and therefore once run the bath was not warm enough to enjoy. It was only just warm enough to shower in (much like a a swimming pool shower). I asked three days in a row if they could do anything about it, and whilst the staff were understanding and apologetic nothing could be done to change it. After busy, active days I craved a hot bath and found this really disappointing.
The Palmaria restaurant food was a little disappointing. The service, decor and position was excellent, but the food was not great. It felt that maybe the usual chef was absent. At breakfast time the poached eggs were served cold and tasted a bit weird, served on cold toast, and the one evening meal I had there was quite disappointing. The Veal Carpaccio was cooked meat and more like a ploughman's, the pasta course was OK but quite bland, and the tirimassu was terrible (you needed a knife and fork to eat it it was all so tough).
Overall I loved my stay in this lovely hotel, where the staff are their greatest asset, just let down by these two points above.
9.0 / 10.0
Lovely hotel room and wonderful staff, area is ohhhkay. Doubt we stay again bc of value & area
The size of the room, the view and the bar/restaurant was lovely. The staff was GREAT and very helpful. From helping us with parking & luggage to the bar staff remember what wine I had on the terrace and getting it for me at dinner!
The cost of the room compared to other 3 stays in the area was very high with comparable views & amenities.
8.0 / 10.0
Very good
Great location, lovely part of Italy
clean, friendly, helpful staff, good sized rooms
5.0 / 10.0
Passable
the room was too small and the breakfast very limited
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Hotel Portovenere. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grand Hotel Portovenere pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Hotel Portovenere?
We found 11 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.
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