BMB Apartments Kotor

Great location and nice host.

Location near town and shopping.

Finding the place.

Amazing, location brilliant, 10 mins to old town, 2 minutes to beach, 5 minutes to supermarket. The apartment has everything you need. The host was very quick to reply if we had any questions. Will definitely be back😁😁😁

Nothing

The apartment itself is lovely. It is clean, modern, well equipped and the double bed is very comfortable. The location is excellent and, for a couple, it would make a great place to stay.

I booked this apartment for myself and my mother because we needed two separate bedrooms. Before travelling, I contacted the host to clarify the layout and was told there were two bedrooms: one with a double bed and one with a single bed. In reality, the second bed is in a very small loft space accessed only by a steep retractable metal ladder. It is not a bedroom, and the listing photographs do not clearly show that this is how the second sleeping area is accessed. I could not even carry my suitcase up the ladder because both hands were needed to climb safely. It would be unsuitable for many guests, particularly older people or anyone with mobility issues. I was also disappointed by the host’s response when I raised this during our stay. Rather than acknowledging that the description and pre-arrival confirmation of “two bedrooms” could reasonably have been misleading, they insisted that I had not analysed the photographs properly. Unfortunately, there was no attempt to understand our concerns or offer any goodwill gesture. My disappointment is not with the apartment itself, which is very nice, but with the way the second sleeping space is described. If the listing clearly stated that the single bed is in a loft accessed only by a retractable ladder, and included photographs showing this, guests could make an informed decision before booking. Given that other guests have raised the same issue in previous reviews, I genuinely believe the listing would benefit from clearer wording and photographs of the loft sleeping area and ladder so that future guests can decide whether it is suitable for their needs.