The Trouville Bournemouth





6.2Average
(1,372 Ratings)
"The cleaness of the hotel"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Boasting a heated indoor swimming pool, The Trouville Bournemouth offers high quality accommodations close to Bournemouth’s seafront attractions. Parking is available on site, for an additional charge. Free WiFi is accessible in public areas.
Business facilities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
WiFi/Internet
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
6.2Average
(1,372 Ratings)
"The cleaness of the hotel"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
location
needs updating massively
2.0 / 10.0
Cleaning conditions
We paid for room which was not ready for booking. repairs in progress. Floor is not ready, not talking about room. They did not open that floor for guest at all, but booking already sell it for us.
6.0 / 10.0
Price and location.
Shower needed fixing. No support to hold shower up. Decor a little tired but cannot complain for the money. Ideally situated for the BIC.
2.0 / 10.0
Close to sea.
Everything. Really dirty, outdated and there was a party really loud until 12am. Staff not helpful at all. The worse was asking for £12 a day for their private parking which was full of rubbish on the floor. From the outside looked like an abandoned building. The rooms extremely dirty, from carpet never hoovered and massive stains on the walls. The mattresses were really old and dipped in the middle. The bar tables were dirty and sticky to seat on.
8.0 / 10.0
Receptionist all three were great staff and helpful.
Curtains were not hung properly
8.0 / 10.0
Bedroom
Were lovely. Location good pool ,sauna and jacuzzi a bonus
Renovations on upper floor and some staff not attentive
9.0 / 10.0
Location and swimming pool
Nothing
1.0 / 10.0
Nothing, it’s a building site.
The property is undergoing maintenance and is pretty much a building site.
The lifts are held together by silver tape.
The room was filthy, floor not hoovered from previous guests who were obviously builders and had very dirty boots.
Big black hair on the coffee mug!
Toilet not cleaned
Shower door handle and controls broken
You pull the curtain for privacy and you and up opening up the other end as they do not cover the whole window which faces onto the street.
1.0 / 10.0
The car park was easily accessible.
There was a really uneasy atmosphere to the place. The car park looked like the sort of place a serial killer might hide a body.
The shower was dirty. The bed wouldn't have been out of place in a jail cell.
We got in the room and very quickly decided to book a different hotel for the night. We ended up 400 feet up the road at the very lovely Collingwood Hotel.
9.0 / 10.0
Location and room good
The only downside was in the morning and a lack of hot water in the shower 😔🚿
10.0 / 10.0
The cleaness of the hotel
Nothing
3.0 / 10.0
The location. The staff. The pool
Bathroom was minging. Didn’t use shower as for some reason we had a disabled shower. Cracks in all the bathroom floor tiles. Room generally very old and outdated
10.0 / 10.0
Service and place was lovely and inviting.xx
4.0 / 10.0
The breakfast down the road at the other hotel was good. The staff were friendly
The mattress on the bed was like being swallowed by a marshmallow, absolutely awful. You could feel all the springs. The shower was a dribble, couldn't get it to work more than that and warmish temperature. The floor boards creaked every time moved about. It's in desperate need of renovation.
1.0 / 10.0
Location only
Man on reception was very rude on arrival.
Given ket to room window was wide open and no heating on. We closed window and turned radiator on. Went out to see a show on return there as a disgusting overwhelm g smell of urine all around the room.
Man on reception said it didn't smell.
It was revolting, we got a taxi home
7.0 / 10.0
Location and room was good.
Shower unfortunately was nearly not usable due to a fixed shower with some water coming out not enough for shower.
8.0 / 10.0
Excellent location, being close to the town centre and the local amenities.
The lift being out of action.
10.0 / 10.0
Everything was wonderful
It was all excellent
10.0 / 10.0
Beeakfast was ok, prefer the option to pick my own English Breakfast
Two items i didn't want on my breakfast plate.
The blonde haired lad who did the var was very sharp, abrupt and very rude. Im.surprised he didn't break several glasses the way he slammed them on the bar .
5.0 / 10.0
Its position ,the helpful staff, breakfast
SINGLE GLAZED DIRTY WINDOWS.
The old fashioned worn furniture
The overcrowded unmanaged car park.
9.0 / 10.0
Our room was perfect
The room was a little bit hot. But better than being cold
6.0 / 10.0
The location is great, if you want central.
They have strange hours for the pool, with hotel guests and children swim times, so forget they have a pool. The hotel is dated, rooms very small and bar creepy.
8.0 / 10.0
It’s in a great location to the town’s amenities and the beach, car park can be tight if you have a large vehicle but the prices are very reasonable during your stay. The place has a lot of character and all of the staff were amazingly welcoming and accommodating. There’s some refurb works going on and they were apologetic for any noise or disruption. Fab little spot!
Going back to the refurb works, we lost lighting on the second floor for quite some time which from what I understand was preventable. The lift wouldn’t let us out on our floor which had us panicking a little until someone let us out from the outside.
7.0 / 10.0
Great location and clean rooms. Bed was very big
Very noisy all night and when staff setting up breakfast. Lift was broken.
2.0 / 10.0
Leaving in the morning .
Very dated, most furniture broken,mould in bathroom, dirty carpets. This was supposed to be there luxury room.
3.0 / 10.0
Very little
Run down and smelt badly. Bath water was brown, lights didn’t work, window got stuck and had difficulty with the heat. Loud as they focussed on the bar and had to avoid an obstacle course of glasses on the stairs in the morning
10.0 / 10.0
Room clean and comfortable, had a tv and kettle and hairdryer supplied in room Bathroom was clean , shower powerful and nice fluffy clean towels provided . Parked car easily . Used the pool and jacuzzi in the morning . Reception staff lovely and they recommended going to Castlepoint shopping park , plenty of retail therapy .
8.0 / 10.0
location location location
lovely shower room
8.0 / 10.0
The room was great very spacious but the mattress was not comfortable, you could feel the springs coming through , the lift got stuck on our floor which i did got very upset about as I suffer with closterphober, but we managed to put it to the next floor to get out and walk down to our floor , I did tell the reception staff and they said ohhh yes if this happens just go to another floor or just use the stairs to which I said I won't be using the lift again I will just walk up the stairs which in this day and age is not great as we have to carry things up to our room and being an older lady this does affect me ,we also paid for a buffet breakfast, which it wasn't at all we wked in to no staff and all the tables were empty but full of dirty plates cups etc , I went to look for cup to get a coffee and was confronted with a lady worker who said what are you looking for !?!! I SAID a mug to get a drink ,she said I will bring it out then we were told to sit at a table full of dirty plates mugs etc from previous guests and were told we will clean it away in a minute, which didn't happen and my partner moved it all, we were then told there were no beans left for our breakfast, which I'm sure is a staple item , I asked if I could have some tomatoes as I saw on other people's plates and it was bought over and chucked on the table , not once did we have an apology for anything, I know we weren't staying in a five star hotel but having worked in hospitality all my working years there has to be some sort of customer care to make sure your guests are looked after and ultimately want to rate you and come back ??
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6.0 / 10.0
Location
Showers need update, no pressure , curtains washing, carpets need deep clean . £20 for small dog is too much…
6.0 / 10.0
Location was great
No room in the restaurant at breakfast. Breakfast was not complete and no alternative was offered. Paying for parking.
10.0 / 10.0
The swimming pool and facilities and how close the property was to the beach
The staff were amazing to talk to and very quick to deal with isues
The privacy in the pool changing room. Wasnt nice. where people could see you getting dressed when coming down the stairs or via the lift. The glass panels should be frosted and maybe a lock or sign fitted on the door for when the changing room is in use
8.0 / 10.0
Welcoming and friendly staff. Very helpful. Cozy room. Comfortable beds.
The bedroom was marked with a number of stains on the carpet. A bit dated. The room was incredibly hot, even with the windows open and a fan running all night. Due to needing the windows open it was quite noisy from the late night revellers and passing traffic. Parking I was lucky with, but it was quite late in the season and I can imagine during busy times parking onsite would be an issue. Also, £12/night is one of the more expensive car parking charges.
8.0 / 10.0
We stayed only one night with my daughter as weekend away and wanted something close to the city center and with swimming pool .
Room is small but if u need just to sleep it is just right .
I would say
Convince location , warm swimming pool ,sauna , jacuzzi , parking not free but good value
None
8.0 / 10.0
Lovely helpful staff
Great location
9.0 / 10.0
It doesn’t take a long time to serve a breakfast. Provides a special breakfast since my colleagues ask for vegan diet.
In addition, it is a reasonable price.
Consider to put an extra lock ( eg chain )at the door, so the person can’t come into the room immediately even they have an extra key.
7.0 / 10.0
Convenient location and has a swimming pool
4.0 / 10.0
Room carpet wasneeding a good clean Icould feel holes in the floor windows faced on to adirty back part of the hotel when Iopened them all Icould here was the kitchen fan
Sno fresh air heating didnt work
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Trouville Bournemouth. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Trouville Bournemouth. Enjoy the water!
Is The Trouville Bournemouth pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Trouville Bournemouth?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, pool, and non-smoking.
