The Sir Thomas Hotel
Top rated by guests





8.1Excellent
(2,575 Ratings)
"Historical building, excellent breakfast menu, friendly and helpful staff, NCP carpark discount."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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This 3-star boutique hotel is set in Liverpool’s vibrant city center, 2297 feet from Liverpool Lime Street Rail Station. The Sir Thomas Hotel is housed in the 19th century Bank of Liverpool building, mixing original character with modern comforts.
Business facilities
Free WiFi/internet
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Family friendly
Smoking allowed
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(2,575 Ratings)
"Historical building, excellent breakfast menu, friendly and helpful staff, NCP carpark discount."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
very friendly and helpful staff.
very useful parking arrangement if you get your sat. nav. set up properly
slightly complicated arrival at the side (closed )entrance on double yellow lines at traffic lights on a one way street
10.0 / 10.0
Historical building, excellent breakfast menu, friendly and helpful staff, NCP carpark discount.
Nothing.
3.0 / 10.0
The hotel and location were good
Had the worst night sleep due to a fault with the radiator in the room which sounded like constant running water which didn’t stop all night
9.0 / 10.0
Rooms were clean and spacious, bathroom was spotless, staff were friendly, the breakfast was lovely, plenty of selection.
Chilly in the room but warmed up, later in the evening. Drinks were a little over priced.
5.0 / 10.0
Location
No one on the desk ,bar staff informed us they were in charge but had to wait them to finish serving cocktails! Lift not working had to go up 3 flights of stairs to room ,I have poor mobility and my husband has a heart condition! At bfast 1 member of staff taking orders and waiting on ! No orange juice ,ran out ,told there were no eggs ,so limited choice .
8.0 / 10.0
Lots of options for breakfast, large portions and a very hot tasty cooked fried breakfast on top of the continental buffet, they even provided vegetarian sausages for me, very impressive.
There was nothing I didn’t like, we were warm and comfortable during our stay and their bathroom was spotlessly clean. I would have liked the room a little brighter but that’s tricky in January!
7.0 / 10.0
Old fashioned
Age related issues
10.0 / 10.0
Ideal location and the steak night was perfect
Nothing all good
10.0 / 10.0
Everything. Brilliant value for money. Excellent location. Fantastic shower and great breakfast.
Rather be on floor 1 as I do not like lifts.
10.0 / 10.0
This was our second visit here. Perfect location, amazing staff and facilities. Looking forward to booking again
Nothing
9.0 / 10.0
Beautiful hotel lovely staff
Lot of noise out side till very late hours on Saturday night - due to people at the clubs and pubs
5.0 / 10.0
Location. Close to Mathew Street and Beatle heaven. Big grand old hotel with few guests.
The en-suite was a nightmare. Everything was wet.
7.0 / 10.0
Great location
We got locked out of our room at midnight on New Years Eve took a while to resolve
10.0 / 10.0
The good sized room and breakfast
Nothing
10.0 / 10.0
The hotel was super. Fab, friendly staff and brilliant location. Breakfast was made to order and the bar, lounge area was stunning
Nothing
7.0 / 10.0
Staff were friendly and great location room had good view breakfast was also high quality.
Found bedroom generally a little cold at times and although bathroom was nice it had no bath and shower was very slow.
1.0 / 10.0
The decor outside the rooms was nice the staff were lovely
The room was dusty all over including the walls the rooms were displayed as luxury suites and when I arrived I felt like I was in a brothel in Amsterdam. Breakfast in the morning was abysmal to say the least it looks amazing on the pictures but don’t be fooled these images are definitely not what you booking be careful
7.0 / 10.0
Breakfast and Service was very good
Room was cold and darkly decorated
10.0 / 10.0
Perfect location, beautiful room with an amazing shower room.
Breakfast was a little underwhelming for the price of the room and atmosphere of the hotel, bar and restaurant. There is parking just across the street but there was no parking validation or discount available. There is a discount available for a lot further away but this is not convenient for persons with disabilities.
7.0 / 10.0
Lovely bar area and bathrooms
Rooms could do with an update, walls are paper thin so very noisy
2.0 / 10.0
Sound breakfast.
The list is neverending, in 30 years and about 100 trips to Liverpool, this stay is by far the worst ever:
- Arrived at 14:45 and was told check inn was 15:00 sharp! Could caurse ave waited in the hotel bar but the staff didnt bather to offer this so off caurse left.
- Before this hotel offered luggage care bust thats gone now, had to drag me 20kg bag up the road to my pub.
- At check inn i got told that the hotel was fully booked and i couldent get the Rom Delux 27’ i had prepaid for…instead i got a socalled Superior Dobbel room against Cumberland st. Can asure you room 312 is NOT a superior room. Bathroom so small you could hardly turn around…
- Pictures added tells all about cleaning!
- Elevator not going, didnt mind even top floor and 20kg bag, but not for everyone i guess. Said it should be up and going day after but after 5 days it wasnt…
- Staff said thet where short atm and they prob not to blame, but at least try to look at your guest when talking. I was calm and humbled but didnt get any response realy…
- When asking for a compensation for not getting the room i’d prepaid for, £685 a 5 nights stay, i was offered a drink in the hotel bar! Cheers…
10.0 / 10.0
Very clean and great location to everything
9.0 / 10.0
Lovely
Nothing was spot on 👌
9.0 / 10.0
The central location could not be bettered, the staff were very friendly, helpful and had great insights. The room and bathroom were very clean and immaculate. The hot chocolate was a nice addition to the usual tea and coffee in the room.
Road traffic noise from Victoria Street, especially buses and trucks. Could do with better sound proofing on the window of our room. Had English breakfast first morning and not great. Eggs benedict 2nd morning was much nicer.
8.0 / 10.0
Staff were very friendly. Location was excellent as was the breakfast. The room was a little small but comfortable overall.
Room a little small but we were happy overall
7.0 / 10.0
Great location. Good size room. Friendly staff. Decent breakfast.
WiFi not great, TV difficult to work as a result. Coffee/tea at breakfast poor & let it down … invest in a good coffee machine.
8.0 / 10.0
Good location, breakfast was excellent and so were the staff
Just a little bit noisy late at night due to proximity to late bars, but otherwise fantastic. Will stay again
8.0 / 10.0
Beautiful old building
Close to nightlife - well woke many times in the night by loud revellers. Last time 6am. Also despite advertising multiple hot drinks with breakfast only had tea, coffee - which was disgusting, and decaf coffee. No earl grey tea
9.0 / 10.0
Breakfast freshly cooked each morning and delicious. Choice of continental too. Staff so efficient and pleasant. Very helpful. Great location for shopping and walking to Albert dock.
Very secure .
Perhaps dinner in the hotel one evening. They only serve dinner certain days.
4.0 / 10.0
Location. Very convenient for Liverpool One and city centre
Beds. Incredibly uncomfortable. For that reason alone will not be staying there again.
6.0 / 10.0
The room was lovely
The breakfast my other half was violently sick and we had notified the hotel about her veganism and dairy intolerance but when the breakfast came out they put eggs on her avacado toast which stated on the menu was vegan they took it back in and said it was a fresh one 15 seconds later and she had two mouthfuls of it and 30 mins later was really sick
9.0 / 10.0
Room was ok.
I did t like the staff taking g a £50 deposit. Not something I’ve ever had to do before. Staff were nice but quite broken I questioned the deposit
10.0 / 10.0
The location was excellent straight in the centre
Our room was very dark and purple,could have done with some bigger drawers to put jumper's in,apart from that the room was very clean and the bathroom looked very new and the beds were very comfortable
10.0 / 10.0
Great location and building
Small cups
7.0 / 10.0
Breakfast on the 2nd morning was poor, self service is fine but the food was lukewarm there where no fried eggs left at 0920 asked staff and was told no more being cooked! Bed wasn’t comfortable had better beds in previous stays.
7.0 / 10.0
Convenient location, clean, breakfast good
Friendly staff and excellent comfy bed
The colour of the room, walls deep purple along with everything in room made room too dark
9.0 / 10.0
Attractive hotel, central location and friendly staff.
Clean and quiet rooms.
Dark painted walls in some places where they needed to be lighter, more attractive or colourful.
9.0 / 10.0
Lovely clean, well maintained, good food and friendly staff.
Only one issue was the shower. Really poor water feed
10.0 / 10.0
Lovely hotel very central to everything, staff very helpful quick check in and room was very adequate. The room tidied even though only there 2 nights. And breakfast there was plenty options
There wasn't much to be fair, if anything some items of breakfast were under cooked egg was a little mushy for me black pudding only one side cooked properly and didn't help guest leaving lids up so items cooled quickly
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Sir Thomas Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Sir Thomas Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Sir Thomas Hotel?
We found 16 amenities for this rental. This includes business facilities, free wifi/internet, non-smoking, heating, and wheelchair accessible.
