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About this apartment hotel
Eleanor Rigby apts Stanley Street offers rooms in Liverpool near The Beatles Statue and Lime Street Train Station. With free Wifi, this 4-star condo hotel offers private check-in and check-out.
Eleanor Rigby apts Stanley Street offers rooms in Liverpool near The Beatles Statue and Lime Street Train Station. With free Wifi, this 4-star condo hotel offers private check-in and check-out.
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Ratings and reviews
7.8 / 10.0
Good(388 Ratings)
100% verified reviews
10.0 / 10.0
Would definitely be coming bk
Fantastic
Everything
5.0 / 10.0
Basic but value for money
It’s location
It looks tired and date it
Could do with redecoration
No Complaints whatsoever about Lydia and Colin
10.0 / 10.0
Thankyou so much we all loved it! We will be visiting again
The apartment was amazing. We used it for my daughter’s 10th birthday.
The staff especially Colin were super helpful and could do enough for us to make our stay enjoyable
10.0 / 10.0
Great fun will definitely return to Liverpool and will stay in Eleanor rigby apartments again
Relaxed, very friendly staff, great location, amazing beds
Nothing
10.0 / 10.0
Really lovely
Lovely room! Lydia and Colin were very accommodating. We had a little hiccup with a possible double booking but it was quickly sorted and Colin carried our suitcases up to the top floor us. Honestly lovely staff.
The price was a little bit on the higher side but it was expected with it being NYE.
10.0 / 10.0
Outstanding time
Absolutely amazing place and location would definitely stay again
Nothing - if I had to be picky it would be that the WiFi was poor
1.0 / 10.0
We paid a £200 security deposit when checking in. Since checking out the money has still not been returned and I am unab
We paid a £200 security deposit when checking in. Since checking out the money has still not been returned and I am unable to contact anyone at the property!
10.0 / 10.0
Loved it!
perfect for groups, great location & welcoming and helpful staff
9.0 / 10.0
Lydia and Colin hosts extraordinaire.
Lydia the host was absolutely fantastic. So helpful, accommodating and humorous. Colin on reception was such a caring gent. He went out of his way to make us feel safe in his lovely city. Going beyond what we expected which was so appreciated. (Family of 4 all female) Colin showed us personally where The Cavern Club was an example of nothing was too much trouble to him. Lydia and Colin made our trip, thank-you both.
Couldn't get the TV in room to work ( room 6) but we weren't there to watch tv 😆
Couldn't get the shower to run hot.....but we weren't bothered as were from up north and had a flannel 😂😂😂😂😂
10.0 / 10.0
Amazing stay
Staff were lovely and very helpful
10.0 / 10.0
Great
Fit a lot of people in a room, good location and clean and modern
Beds were a little bit uncomfortable
8.0 / 10.0
No frills but exactly what we wanted
Location + friendliness of staff
The photos are mostly of the bigger rooms. The 6 person room is much smaller
10.0 / 10.0
The staff were excellent looked after my whole group made sure we were all okay & safe. couldn’t ask for any more th
apartment really clean great location facilities perfect, would highly recommend anyone to stay there on a trip to Liverpool.
Nothing, it was all perfect
8.0 / 10.0
Great location, great hosts, quirky and fun :)
Location
Colin is fab (night doorman)
Lydia receptionist is lovely.
Has a microwave, kettle, plates etc
It’s quirky with the sleeping pods.
It felt very safe
It is small but we only slept there.
Would return as a great place to stay with friends.
The stairs!
Would have liked mattress and pillow protectors.
6.0 / 10.0
Great stay
Colin was brilliant he really looked after us and kept us safe . Lydia was lovely all in all we had a great time .
The first room they offered us up change us straight away
10.0 / 10.0
A nice short stay
Perfect location , close to bars and restaurants and 5 min walk from a car park
Very spacious , 2 bathrooms which was ideal for our group
6.0 / 10.0
50th birthday celebrations
The location was great
Staff couldn't do enough for you, very helpful & friendly
The room was very small for 6 guests. We did get upgraded on the last night, so thank you 😊
Room not stocked up with mugs and basics. Staff did get these as soon as we reported it.
1.0 / 10.0
This stay was ruined as it was for my birthday.
Nothing
I am writing to formally raise a complaint regarding the extremely poor and unhygienic conditions I encountered during my recent stay at your hotel on the 19th July 2025 at the Elenor Rigby Hotel.
Specifically, I experienced the following serious issues:
Silverfish in the Bed – I was extremely disturbed to find silverfish insects in the bed. This is a clear sign of poor cleanliness and pest control, and it made the sleeping conditions both uncomfortable and unsanitary. This mean we was unable to stay at our hotel.
Damaged Walls – The room had multiple visible dents and holes in the walls, creating an overall appearance of neglect and lack of proper maintenance.
Dirty Cutlery – The cutlery provided in the room was unclean and appeared to have not been properly washed, which is unacceptable in any hospitality setting.
Upon arrival, I noticed the room was dusty and generally unclean. Surfaces had visible layers of dust, and the room appeared not to have been properly cleaned before my check-in. In addition, there was an overall mess that made the space feel neglected and unhygienic.
This falls well below the standard I expected and made my stay uncomfortable. I urge you to review your cleaning procedures to ensure that future guests do not face the same issue.
These conditions not only fell far short of the basic standards one would expect from a hotel but also raised serious concerns about hygiene and guest safety.
I request an immediate investigation into this matter and appropriate compensation for the unacceptable state of the room. Please also confirm that steps are being taken to ensure no other guest is subjected to these conditions.
7.0 / 10.0
Misleading photos on the listing
Great location as it was right by the bars and especially handy for the Cavern if you're a fan of the Beatles!
The beds were quite comfy as well.
Have rated 7 mainly for the location.
The photos were a bit misleading as we all thought we were going to get a huge apartment but instead, it was just one room containing the beds, sitting area and kitchen. I don't remember seeing a photo of what our apartment would actually look like, only of the big one. The glasses in the cupboard were dirty as well.
8.0 / 10.0
Eleanor apartments
Decent apartment right in the mix of the city nightlife, staff were helpful, would recommend
Very hot in apartment as was a hot day , only one window that opens a little but overall decent as the 4 of us only slept there
7.0 / 10.0
Good except not gettin deposit back
Everything but getting my deposit back
getting my deposit back
1.0 / 10.0
disappointed- booked for 50th birthday , this is a actually a hostel room.
closeness to the town
room we got was not the room advertised.
6 flights of stairs up, no lift. beds like coffins, bathroom sick wouldn't drain leaving dirty water to sit, toilet seat 2 cracks and no hot water.
no staff available to complain to that's why send you codes via email.
air conditioning fixed to outside brick wall and goes all night. kitchen- 4 people and 2 chairs and 2 cups with stains.
10.0 / 10.0
Brilliant for stag do
Really clean and modern, great location
Nothing
1.0 / 10.0
Watch you personal items !!
Good central location
During our stay at Eleanor Rigby Apartments, Stanley Street, Liverpool from Saturday 21st June to Sunday 22nd June, a hotel staff member entered our room uninvited at approximately 9:00 PM. He appeared to believe the room was unoccupied. When challenged, his explanation was that he “wanted to use our toilet.” This is completely unacceptable, and frankly, not believable.
We were staying on the top floor of the property, making his excuse even more implausible—there is absolutely no logical reason why a hotel employee would bypass any staff or public facilities to attempt to use a guest’s private bathroom, especially at 9PM, long after any reasonable cleaning or maintenance hours.
Furthermore, Mike, a member of our group, was in the room at the time and was undressed. This adds an even more serious layer to the violation—his privacy was invaded in what should have been a completely secure and private space.
To add to our concern, this same staff member had been seen earlier in the evening ogling young female guests as they were leaving the premises, behaviour that was both inappropriate and concerning. It raises very real suspicions about his true intentions and whether he may have attempted similar unauthorised access to other guests’ rooms.
We believe this was an intentional act—an attempt to enter the room while he thought it was empty, potentially to snoop or steal. If there is any doubt about our claims, we urge you to review the hotel’s CCTV footage from that evening, which should clearly confirm the staff member’s presence on our floor and near our room at the time we’ve specified.
This was not just poor service—it was a gross violation of our privacy, a serious breach of trust, and left us feeling extremely unsafe for the remainder of our stay. It is beyond unacceptable.
8.0 / 10.0
Girls weekend
The location was excellent. the apartment was lovely, beds very, very comfortable. Tom, the guy who works there, was fab and so helpful.
This may seem like a moan, but more like, advise. There was nowhere to put anything! As a group of 10 girls for 2 nights, we had to live out of our suitcases/bags, only 4 chairs to sit on, our luggage was scattered all over apartment. There is only 1 large mirror in the room for getting ready. There are not enough glasses or cups for us all, so we had to have hot drinks on a rota.
Just some minor tweaks would make it amazing.
7.0 / 10.0
Lovely stay with friends
How close it was to everything. Perfect apartment for a trip with your friends, it felt like we were having a massive sleep over with the bunk beds! Beds were comfy and staff were lovely and friendly.
There were a few things broken e.g lights in the bunk beds did not work, blind strings and toilet seat was coming off. We couldn’t figure out how to connect to the Bluetooth (however that was probably a problem on our end)
10.0 / 10.0
Great party location
Excellent location, staff friendly, easy check in codes on arrival. Great for all party’s right next door to the night life
10.0 / 10.0
Great fun, for groups and party people
Location was right in the city Center, right next to bars, clubs & restaurants. Everything you need for groups and party’s
10.0 / 10.0
Everything you need for big groups! Liverpool is a great city
Right in the city Center, excellent location right next to clubs, bars & restaurants
1.0 / 10.0
Won’t give me my deposit back
Won’t give me my deposit back, not replying to any of my messages and not answering the phone
5.0 / 10.0
sleepless but close to town!
Location was good in that it was right in the city centre, reception was open and we were allowed earlier access. Beds were comfy and linen etc was decent quality.
Plug sockets were burnt out and unusable by the mirror, it was smaller than it appeared. There were not enough cups/glasses and the ones that were there were filthy so we had to go out and buy some glasses. There was no soap/handwash available. The blinds were awful and you couldn't close them properly which was an issue as everyone can see in. The windows were not very well sealed and were single pane so you could hear everything all night/morning. The noise from the building was also incredibly loud, music playing all night. So book here if you don't plan on sleeping and you just want somewhere to base yourself very close to the city centre. I did share concerns about blinds and most importantly the electric sockets (these weren't switched off and were still live, we just chose not to use looking at the state of them) and the staff tried to help with the blinds and said they would look at sockets but obviously still a safety issue.
10.0 / 10.0
Prefect!
Very friendly & helpful staff, will definitely be staying again!
10.0 / 10.0
Loved it - will be back again!
Super modern, warm, great facilities, well lit, comfy beds, great value for money. The staff were super friendly too.
Slight noise from the street, but aside from that everything else was great!
7.0 / 10.0
Excellent staff, room and location
Spacious and well equipped, good location.
Very noisy.
10.0 / 10.0
Very central and friendly staff very helpful, warm comfortable atmosphere
Great Location, beds very comfortable,
No complaints
8.0 / 10.0
Well worth the money
Great space, comfy , clean grrat value for money
Great for a group of mates
2.0 / 10.0
would not recommend. new fully educated staffing team with manners, high quality customer service and guaranteed guest s
central, good space
staff were extremely unprofessional/rude at the end of our stay.
did NOT receive our £200 deposit back which they had no intention to return as payment was taken off a card reader.
floors were extremely dirty.
lack of towels and hot water.
pillows were like paper.
guest safety and room security was appalling! 2 random woman entered our apartment using the door code to gain access whilst we were still inside getting ready prior to checkout.
AVOID.
2.0 / 10.0
I stay a lot with booking .Com but this was very poor
It wasn’t what was advertised the bunk beds where impossible to get in or out
4 story building no lift, Harry Potter living under the staircase had more room
We will never stay there again or recommend to our friends or family
As above
4.0 / 10.0
Close to nightlife but needs a clean.
Close to nightlife, up lots of stairs and no lift. shower was covered in limescale needed a good clean, towels covered in makeup and fake tan maybe stains who knows.
Lack of cleaning.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Eleanor Rigby apts Stanley Street. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Eleanor Rigby apts Stanley Street pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Eleanor Rigby apts Stanley Street?
We found 10 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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