Holiday Inn Express Southampton West by IHG
Top rated by guests





8.0Excellent
(3,099 Ratings)
"Clean"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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The Holiday Inn Express Southampton is ideal for visiting Southampton city center, the Cruise Terminal, the Isle of Wight, the New Forest and the West Quay shopping center. Southampton Airport is 7 miles away.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Accessible Parking
Family friendly
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(3,099 Ratings)
"Clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Door for the toilet in the bathroom
How warm the rooms were
10.0 / 10.0
Clean
Nothing
6.0 / 10.0
Nice room and cleaned great .
Not a good variety of breakfast options.
e.g . No choices for eggs . POACHED nor Fried .. just high bowl of warm scrambled eggs. No one asked us our room numbers nor told us where to sit . It was very busy Saturday morning and everyone had to find a table in a rush .
6.0 / 10.0
Friendly staff comfy bed free parking
Terribly high bar prices
Understaffed
Heating hard to access due to positioning under a shelf
A lot of noise above and in corridor
10.0 / 10.0
Enjoyed our stay City centre not far away....Enjoyed our breakfast had a good night sleep staff we're great and most helpful.....
9.0 / 10.0
Very accommodating
Baby’s cot bed had a few crumbs in it but nothing major
10.0 / 10.0
Location, clean, staff
Nothing was perfect
8.0 / 10.0
Clean and free parking
Toast machine needs upgrading
9.0 / 10.0
After driving 3 hrs down from near Leicester, we got a really nice welcome from Scott - friendly and welcoming - which was nice after being tired arriving at 10.00-ish. The hotel was nice and clean. Our room was the same side as the motorway, but was really peaceful. The bed was really comfortable - we had a great nights sleep. Breakfast was good. Bathroom was good.
Our room was near one of the fire doors, and in the morning, if someone went through the door, if made our room door rattle/bang.
6.0 / 10.0
Staff were friendly and polite.
I could hear every word on neighbouring rooms TV all night.
7.0 / 10.0
The hotel was very clean. Staff were very helpful , always smiling.
Breakfast included, there was a lift which was really helpful as I was with my elderly mum , free parking , free WiFi , hotel was quiet, good blackout curtains , comfy beds there was a small snack shop on site.
Close to M271 so easy access city and surrounding areas.
Small criticism, although a good selection at breakfast, maybe option for poached eggs, healthier option than bacon and sausage , like turkey rashers or selection of cold chicken/ turkey ?
10.0 / 10.0
I liked the layout of the rooms and the plentiful parking. The staff were helpful and there was a nice atmosphere in the public areas.
There’s was nothing I disliked about the property.
10.0 / 10.0
Staff were helpfull especially as I was in a wheel chair they were a great help
Quiet
8.0 / 10.0
Free and plentiful parking. Friendly and efficient staff. Clean and well appointed room and bathroom, cosy on a cold night. Comfortable bed, decent tea and coffee. Really good breakfast with a decent choice of hot and cold food. Excellent value for money.
7.0 / 10.0
Location
Comfortable bed
Nice room
Never enough milk !!!!!
Breakfast was ok but small plates and luke warm food
8.0 / 10.0
Location
Restaurant very cafeteria like.
9.0 / 10.0
Very good stay before appointment the next day in Southampton. Fantasised we were off on holiday.
8.0 / 10.0
Room was very nice. Very clean. Comfortable and warm. Nice reception.friendly helpful staff.
Breakfast was a little chaotic. Very full. Crowded and difficult to get bread or toast as guests were making it for their group. Asked for soya milk. Informed beforehand I was vegan but poor hot food choices for vegan. Plenty of fruit, cereal etc. Could've been better and staff apologised though not their fault. Otherwise all good.
More organised breakfast. More vegan options for hot food.
8.0 / 10.0
Bed was far to firm for me
8.0 / 10.0
Clean, fresh, great location
Breakfast wasn’t the best, hot buffet foods weren’t replenished very quickly.
10.0 / 10.0
A sincere and warm welcome from Scott on reception, everything explained to us. Lovely room with everything you need including a hairdryer, iron & ironing board. Excellent location for Red Funnel ferry terminal to the Isle of Wight (15 minutes drive). Free parking, and plenty of it! Everything clean. Surprisingly quiet given the proximity to the motorway. Lovely buffet breakfast. All the staff we encountered on reception, in the dining area and housekeeping all seemed happy in their work and were so polite and friendly.
The smokers who just throw their cigarette ends on the ground outside the main entrance.
The dog owners who think it's okay to not have their dog on a lead whilst in the hotel.
8.0 / 10.0
Easy access, good parking and friendly staff
Crowded breakfast service but plenty of food continually replaced
8.0 / 10.0
Clean and friendly staff
Easy location for Southampton
7.0 / 10.0
All very clean
The Sat nav for the Hotel sent me to a lorry park, the directions at the final roundabout said " fourth turn" but in fact it should be first turn. Arriving in the rain and at night it was not easy to see.
8.0 / 10.0
Staff was very helpful and eager to please.
The location, not near any amenities i,e, restsurants, etc.
9.0 / 10.0
.
.
10.0 / 10.0
The staff were very accommodating and on you man went the extra mile for every customer.
Long wait for breakfast due to the tables being full and then closed the breakfast area even though we were a family who had been waiting.
9.0 / 10.0
Very comfortable, clean , spacious room, and it had everything you needed .Great shower, good tv very comfy bed. Also a very good complimentary breakfast in the morning.
I didn't find any fault with the hotel or the staff.
8.0 / 10.0
Convenient
10.0 / 10.0
The staff were amazing and so friendly. We forgot to print our voucher for parking at the port and the staff were more than helpful.
Scott.and Sam on reception were most helpful with this.
The public areas/bar were basic but we only had one night here.
10.0 / 10.0
Would have been nice for a fridge in the room for cold drinks for people stating more than one night like we did?
No fridge
8.0 / 10.0
The staff were fantastic, my child has a dairy allergy and often we have had to really push to ensure we can get food which is safe, but as soon as we arrived and re-confirm which we written in our booking, the staff were brilliant. They explained everything they had and even gave us a small soya milk to take upstairs, to drink in the room. We got help during breakfast which just added to the experience.
Room was comfortable, clean and worked with what we needed for one night stay.
Didn't really like the location around the hotel, it is still being developed and there was a lot smoking outside, so it didn't smell very nice outside. Luckily this didn't enter into the hotel or our room overlooking the car park.
7.0 / 10.0
Clean, comfortable and conveniently located
Not really a restaurant, more like a cafe with restaurant prices
5.0 / 10.0
Bed comfortable but too close to the wall
Only one chair is a room booked for 2 people. Sitting on the bed all evening is not an option.
The walk in shower had shiny slippery tiles. I did slip but managed not to go over. The shower curtain was too short so the whole room became wet.
With no children it would have been nice to be told there was an offer on for children to stay -very high numbers of them
10.0 / 10.0
Stayed here because we had an early ferry to isle of wight, great location only 12 minutes away from red funnel terminal. Staff were polite.
Its cashless. No option for card payments at all.
9.0 / 10.0
Food was fine, they cleared away alittle bit too promptly, they could have asked if anyone wanted more. Even the coffee machine went. Dont understand why tgat couldnt have been left until last.
Breakfast service as above
10.0 / 10.0
Large comfortable bed. Friendly staff.
10.0 / 10.0
I honestly can’t say enough about the staff. All of them were polite, friendly and attentive from reception to room care. Nice hotel, lovely food, 5 stars! Lucy was an absolute star!
Nothing
8.0 / 10.0
Greg the receptionist was amazing managing everything on his own ..
N/A
4.0 / 10.0
Friendly staff
Temperamental lift( ground floor button had a paper cover with a G stuck to it. Insufficient tea & coffee supplies, BBC1 channel had no sound & toilet didn't flush well in the room ( room 203) after breakfast ( 10 am) we couldn't access our room & had to get " key" re done.
I thought £5 for a bottle of water( 500ml) was a little steep.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Southampton West by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express Southampton West by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Southampton West by IHG?
We found 21 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
