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Novotel Chartres

Property building

Property building

Property building

Property building

Property building

7.8Good

(1,270 Ratings)

"our stay was really good lovely hotel , nice bar local beers and the buffet meal was really good as there was 4 adults 4 children everything was spot on and the free children’s breakfast was added bo..."

Verified guest

Don't miss out! Price and availability may change

7.8 / 10.0

Good(1,270 Ratings)

Hotel in Chartres

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Air conditioner and more

About this hotel

This Novotel is located 2.5 mi from the city center of Chartres near the exhibition center, cathedral and Old Town Chartres.

Amenities at Novotel Chartres

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Chartres

city location on map

Nearby attractions

La Tanière - Zoo refuge

Thoiry ZooSafari

Viaduc des Fauvettes

Floreval Adventure Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.8Good

(1,270 Ratings)

"our stay was really good lovely hotel , nice bar local beers and the buffet meal was really good as there was 4 adults 4 children everything was spot on and the free children’s breakfast was added bo..."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(1,270 Ratings)

Hotel in Chartres

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Air conditioner and more

Map of Chartres

city location on map

Nearby attractions

La Tanière - Zoo refuge

Thoiry ZooSafari

Viaduc des Fauvettes

Floreval Adventure Park

Available Rooms

About this hotel

This Novotel is located 2.5 mi from the city center of Chartres near the exhibition center, cathedral and Old Town Chartres.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.8 / 10.0

Good(1,270 Ratings)

100% verified reviews

7.0 / 10.0

Another lovely stopover here.

The breakfast had a good variety and was well stocked, even when we arrived for a very late breakfast

Our room wasn’t set up for us when we arrived. We had to pull the sofa bed out and find the pillows etc. there was also a sort of coffee table in the room which was impossible to push out the way so we just had to try and negotiate our way around it once the sofa bed was sorted. Would have been better to remove it from the room when THEY set it up rather than us.

8.0 / 10.0

Perfect for my stop en route to calais le shuttle I will return

Good location. Quiet good food pleasant staff and surroundings

5.0 / 10.0

Overall the hotel was OK but again the food was very poor.

Convenient for my journey. Safe parking for the car. Clean hotel throughout with excellent staff who proved to be very helpful.

We both did not like the food, very poor standard for a 4 star hotel in France.

3.0 / 10.0

Would use again if really needed, wouldn’t have breakfast and would request a room that hadn’t been used with guests wit

The location was great for the route we were doing.

The hotel on arrival, the visual was pleasant however the room had a smell of dogs. The breakfast wasn’t good, the selection was poor, lots of things had ran out and were not replaced, the coffee machine didn’t have milk, not a good selection of fruit or cereal. We felt it wasn’t very good value for money at all.

1.0 / 10.0

Was short but would never go there again.

Nothing

Old, molted and yellow stones in the bathroom bloed on the towel and more..

9.0 / 10.0

Good!

Parking Place enough

Nothing

1.0 / 10.0

Dreadful

Food appalling in evening Buffett - cold / greasy Too few Restaurant staff waiting on . 2 waiters for 200 breakfast covers Tables not cleared . Food all ran out and not restocked promptly So disappointed . Management not supporting staff

10.0 / 10.0

definitely stay again

our stay was really good lovely hotel , nice bar local beers and the buffet meal was really good as there was 4 adults 4 children everything was spot on and the free children’s breakfast was added bonus

na

8.0 / 10.0

An ideal stop for one night in that area.

Location easy to find. Bar and restaurant areas very well decorated and laid out. Room fulfilled our requirements. Staff helpful. I would use again. Chartres is a very pleasant city.

Service at breakfast was acceptable, but being a national holiday perhaps short on staff. Two members looking after the restaurant were kept very busy replenishing food. Long walk into the centre really need to use car.

8.0 / 10.0

Very good

Excellent

Nothing

8.0 / 10.0

Nice hotel shame about the food

The hotel was lovely great room spacious bar pool area good

The restaurant in particular the menu choices no English menu and it was difficult to translate the dishes into sense. Beef was a type of carpaccio raw accompaniment and burnt fries! Milanese Escalope was too thick deep fried tough and inedible! Vegetable tian a soggy overcooked mess No staff were helpful to assist save one who tried to translate. No near by other restaurants so will not stay again! Very expensive food we couldn’t eat

10.0 / 10.0

Great!

Friendly personal

10.0 / 10.0

Excellent hotel, helpful staff and great location!

Lovely hotel, located within a 5-10min drive from chartes. Hotel staff were helpful. Great play area within the hotel which was great.

Rooms a little dated but not a huge problem.

8.0 / 10.0

Always a Pleasure

I often stay in Novotel as a 1 night transit stop during long road trips with my kids. The rooms are always well appointed and clean, the wifi works well and the family rooms provide plenty of space for both me and my kids. The kids areas are full of fun activities including an Xbox 360, teddies with a dress-up station, a table football (babyfoot) and probably more that I am forgetting. The staff were very friendly and the chef made special accommodation for my daughters dietary requirements which was much appreciated.

The pillows aren't comfortable. It seems to be the case in every location and it's always the main thing that bothers me - genuinely if possible consider bringing your own. Also it would be nice to have chromecasts in the rooms instead of terrestrial TV. Not a huge deal but it seems to be a direction other chains are going in.

9.0 / 10.0

Very enjoyable!

Breakfast items were varied and enjoyable. The room was well marshalled by welcoming staff. Our room was comfortable and fairly well maintained, although it felt a little airless. We were both very satisfied with the quality of the dinner we had on the evening of our arrival. We both found the interior full of very engaging elements of interior design.

We experienced some minor difficulties because we speak little French. Inevitably, this can create a sense of isolation for some guests. We both accept that it would be unreasonable to expect your entire staff to be fluently multi-lingual. However, you may be able to develop a system whereby such problems may be referred to other staff with the necessary abilities to be resolved, rather than having both guest and staff member floundering when thrust into such systems. Can I make it clear that when these difficulties arose, your staff were patient and good humoured in trying to deal with them.

9.0 / 10.0

Overall excellent, only minor observations as noted, could lift score even further.

service, helpful desk, good breakfast, location,

locating the right parking area, and not that of others, took some figuring out but OK.

7.0 / 10.0

Apart from the above all as expected when I booked

Good breakfast and evening meal available good facilities

When I arrived I given a room already occupied. This was quickly changed to a vacant room

7.0 / 10.0

Nice hotel, good location.

Location, restaurant, comfortable bed.

Shower had little power, menu had no option of being in English.

10.0 / 10.0

Very comfortable and an amazing breakfast, an amazing variety. Thank you

Even though the pool wasn’t in opposition we had a great time. It is very bespoke in the restaurant offering raclette which my children didn’t like the smell as it’s very overpowering. But if you’re not with kids I’m sure it’s most enjoyable! I missed out.

7.0 / 10.0

greta location - bit pricey - will re-consider location in future

Location was super convenient.

Fairly expensive for this level of accomdation and breakfast @ €19.50 per head was really expensive for what it was - very basic

8.0 / 10.0

Pleasant Hotel

Very helpful and pleasant staff. Very comfortable rooms.

Hotel is dog friendly,so am I, but irresponsible dog owners should be educated to not leave their dogs unattended in their room !!! Dog was barking and howling until 22.30!! Staff offered to give us another room, but it is the dog owners who are at fault.

8.0 / 10.0

Great value for money.

The lounge and bar area were a great place to eat and relax. Great breakfast too!

The evening menu was a bit limited.

9.0 / 10.0

Great hotel and good value for a stopover in Chartes

The common areas were really nice, very modern and with great entertainment for the family - table tennis, table football, gaming, play area as well as swimming pool. The restaurant and lounge area had a really nice design feel.

The restaurant was great, but the menu choice was a bit limited for evening meal and portion sizes were small for the salads and pasta considering the price (and the name 'Grande Salade'!). But tasty and the staff team were so friendly and service overall was brilliant.

9.0 / 10.0

Lovely 2 day stopover and would definitely stay again, good location and very clean facilities

Great facilities and lovely swimming pool. Very comfy bed.

Air con didn’t seem to work too well but wasn’t uncomfortable.

10.0 / 10.0

Exceptional

Excellent and friendly staff. Rooms good size and well equipped

8.0 / 10.0

overall we enjoyed the stay

A lady called Maude was very helpful on the evening we arrived, a very nice lady.

The restaurant and drinks were very expensive, one of the male waiters was a bit abrupt and seemed to be rushing people during their meal.

7.0 / 10.0

Perfect location for travelers on their driving journey

Perfect location, near the highway. This is not a central hotel, it’s great if you’re driving but not really nice if you’re visiting Chartres. The lobby has been refurbished recently and it gives a fresh look to the hotel. As usual with Novotel, beds are great. Great breakfast buffet, lots of choice of good products.

The swimming pool is undergoing some maintenance work and was closed during our stay. We only learned this after booking the night. Not a massive issue but a swim would have been greatly appreciated after our 10 hr drive. The restaurant has a whole new card, with a lot of fine products and ingredients, which is appealing. However the hotel positions itself on a family segment - not having fries or anything “kids friendly” is a big gamble :) The ravioles were tasty but a bit soggy.

5.0 / 10.0

Usually very good, this time was very disappointing

Location

The restaurant is usually top notch with good food and one of the reasons we stay at Novotel Chartre on our journey back to the UK, however, on this particular occasion, the menu was poor and the portions served were no more than child portions !

7.0 / 10.0

Good

clean and well organised for families

the restaurant staff in the evening were super slow we ended up eating elsewhere as we couldn’t keep waiting having had arrived from a long journey

6.0 / 10.0

Pleasant

Adequate

Lunch was very poor

8.0 / 10.0

would recommend

comfortable

decor of the walls

9.0 / 10.0

pleasant and restful.

The receptionist went the extra mile to ensure we were able to charge our electric car. The hotel was chosen specifically for its charging point, crucial for our journey to the South of France. I would suggest however that in view of the trend towards many many more electric vehicles on the road, the hotel or its chain should consider increasing the number of charging points and ensuring they are of the rapid kind.

10.0 / 10.0

Good for value

Clean room, free parking, good location, nice staff

Poor breakfest

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