Quest Carlaw Park Serviced Apartments

Great facilities and kitchen

Single beds in second bedroom were too close

​Our recent trip to Auckland could have been an absolute disaster if it weren't for the incredible team at Quest. ​We had originally booked with another accommodation provider who completely failed us—they made a double-booking error and left our group (3 adults and 2 small children) stranded in the late afternoon to find our own solution. Frantic and stressed, we managed to make a last-minute online booking with Quest. ​The difference in service was night and day. Almost immediately after hitting 'book', the Quest staff contacted me directly to discuss our family dynamic and ensure the sleeping arrangements were perfectly set up for the kids. Their proactiveness instantly put our minds at ease. ​To make matters more complicated, we later had to extend our stay due to an unexpected family illness. Once again, the team was incredibly accommodating, empathetic, and flexible during a stressful time. ​The rooms were great, but it is truly the staff who make this place special. They were professional, caring, and went above and beyond to save our family holiday. We highly recommend staying here and will definitely be back.

Nothing

Great location, clean and tidy. Friendly staff!

Nothing at all 😊

Good location, close to motorway and Parnell. Clean studio. Access to washing machine and clothes dryer.

Difficult access behind Auckland University buildings. Expensive parking. Air conditioning unit in room could not turn fan level up or down, remained on full speed and sounded like a freight train in the room. Thin mattress and pillows, uncomfortable bed. Shower had uncovered drain hole.